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Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

2.5 star property
Enjoy the indoor pool at this Hamburg hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Indoor pool
Exterior
Lobby sitting area
Meeting facility
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
3565 Commerce Place, Hamburg, NY, 14075
  • Hilbert College
    5 min drive
  • Hamburg Fairgrounds
    6 min drive
  • Hamburg Gaming at the Fairgrounds
    7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    25 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn And Suites Hamburg

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (1001)
The price is CA $138
per night
CA $157 total
includes taxes & fees
17 Dec - 18 Dec
Comfort Inn And Suites Hamburg

About the area

Hamburg

In Hamburg .Within 3 miles (5 km) of this Hamburg hotel, you'll find South Shore Golf Course and Hilbert College. Lake Erie and Ten Thousand Vines are also within 3 miles (5 km).

What's nearby

  • Hilbert College - 5 min drive - 4.4 km
  • Hamburg Fairgrounds - 6 min drive - 4.8 km
  • Hamburg Gaming at the Fairgrounds - 7 min drive - 4.8 km
  • Highmark Stadium - 8 min drive - 8.2 km
  • KeyBank Center - 17 min drive - 16.8 km

Getting around

  • Buffalo-Exchange Street Station - 17 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 25 min drive

Restaurants

  • ‪The Fairgrounds - ‬7 min drive
  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Hamburg Gaming - ‬7 min drive
  • ‪Cyclone Bar - ‬6 min drive

About this property

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Enjoy the indoor pool at this Hamburg hotel
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Hamburg hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Bellhop
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Yasmin

Travelled with family
Disliked: Cleanliness, amenities
The whole room I was staying was dirty I notified the front desk and they said they were doing to clean it but they didn’t.
Stayed 2 nights in Aug 2024

4/10 Poor

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was rude when they called to confirm my Booking the day of. They threatened to cancel my room if I didn’t pre-pay before I got there. The facility was OK but not up to my Standards for the price. The room smelled musty and damp. The windows were covered will plastic because they were going to paint the building so we had no view outside. The bathroom had quite a bit of mould around the ceiling and the carpets felt grimey. The bedding was clean but the pillows were all feather and was an allergy problem for one of our kids. The breakfast was good but seating was limited. This was one of the better options for staying in the area but I wouldn’t choose to stay again or recommend to friends.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Amenities
It was very nice
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dante

Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Aug 2024

8/10 Good

Tsz Fung

Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity and very convenient for a Bills game.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We have stayed at this hotel in the past and it was great. the overall stay was not bad but upon arrival we could not get the room we booked as they said it was not available so they gave us a king room with a pull out couch. we were told that because we booked 3rd party and not direct that there was nothing they could do. I booked this over a month prior and was angered that we got bumped because of using Hotels.com.
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient place to stay during our travels
This is a repeat stay at this hotel. It is mostly updated and very clean and the beds are very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay for a Bills game
Greated well. Room was clean. And comfortable. Staff helped answer a lot of our questions. Would stay again. The free breakfast was ample and supportive staff very friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rorderick

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was teally comfortable. Lots of hot water in the shower. Free breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was clean. It included a nice breakfast, and it’s so close to Highmark Stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Stayed 2 nights in Aug 2024

10/10 Excellent

Alexus

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean, staff were so nice here, breakfast was served hot by the sweetest ladies. The rooms were clean and it smelt clean. Will be definitely staying here again, thank you for the great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was the only issue. It was cloudy and had a weird smell. We all were sick when we got home.
Stayed 1 night in Aug 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Delbert

Stayed 2 nights in Aug 2024