The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed
Indoor pool
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Grosvenor Park
    7 min walk
  • Chester Tandoori
    2 min walk
  • Chester Station
    6 min walk
  • Chester (CEG-Hawarden)
    26 min drive

Room options

Business Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Grosvenor Park and The Rows of Chester. Eastgate Clock and Chester Town Hall Square are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 9 min walk
  • Chester City Walls - 10 min walk
  • University of Chester - 15 min walk
  • Chester Racecourse - 17 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪Istanbul BBQ - ‬2 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Old Queens Head - ‬6 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Italian, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 12.00 per day)

Food and drink

  • Free full breakfast available daily 7 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 967 out of 1753 reviews" "
Rating 8 - Good. 541 out of 1753 reviews" "
Rating 6 - Okay. 180 out of 1753 reviews" "
Rating 4 - Poor. 41 out of 1753 reviews" "
Rating 2 - Terrible. 24 out of 1753 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very disappointing, but the hotel was very good. The staff were very friendly, the breakfast was very well organised and enjoyable, the hotel was very clean and the facilities were good.
Stayed 2 nights in Oct 2024

6/10 Okay

noel

Travelled with partner
Poor choice of food in restaurant although what we did have was pleasant
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but tricky to find. In a poor area by canal but just a 10 minute walk to Chester centre along towpath. Parking is expensive at £12 per day. It is a converted old mill and covers both sides of the canal with an internal walkway. Can be a bit confusing finding your way around and also beware of low beams and lots of stairs. Free Spa was good and breakfast also. Main meals are quite dear.
Stayed 1 night in Sep 2024

10/10 Excellent

Farrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reley injoy the stay it was that good we stayed 1 extra night
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
For the price your better getting a premier inn. Could only access the toilet if you were really thin. Poorly laid out bathroom.
Stayed 1 night in Sep 2024

6/10 Okay

Jenny

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We stayed on the 21stvof September and couldn’t fault a single thing everything was lovely ,and staff are amazing , unfortunately our trains home the next day were cancelled so we booked another night , and got given another room unfortunately this room didn’t look very clean at all and we had to ask the staff to change the bedding as it wasn’t clean , they did this no problem but we were quite disappointed with the room 😞
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Property was very clean. Annex rooms across the canal was confusing to walk around. TV didn’t work. Couldn’t control room heat or cooling ( found out it is controlled by hotel staff remotely). Found UK bed sizing is different than in USA - narrower and shorter. Food in dining room was fine.
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent, helpful and always polite. Toiletries not the best, but a very minor fault.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here before, and really enjoyed our stay again...only downside as last time is the WiFi....apart from that it's great. Staff are always friendly and eager to help.
Stayed 2 nights in Sep 2024

4/10 Poor

Gareth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Rooms were dated and tatty, no toiletries, just a pump on the wall. Tiny showerhead attached to the tap, TV signal kept dropping out and WiFi is so slow it's almost unusable. Spa was ok but overcrowded and lots of mosaic tiles missing everywhere, we had to wait for ages to use the jacuzzi or sauna. Breakfast was minimal, no pastries, granola with very long queues for the hot food We paid a premium price but sadly it came nothing close to a premium experience. We've stayed in better travelodges.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

Endres, Bonita Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting upscale hotel with canalside rooms. Close to the action.
Stayed 2 nights in Sep 2024

6/10 Okay

Neil

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Stayed 2 nights in Sep 2024

8/10 Good

Cerys

Stayed 1 night in Sep 2024

2/10 Terrible

G

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Travelled with family
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, good sized room, excellent choices of meals, both at breakfast and dinner. The staff catered for my dietary requirements very well (lactose intolerant coeliac).
Stayed 3 nights in Sep 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good nights sleep good breakfast love the spar
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all in all
Stayed 1 night in Sep 2024