Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property
4-star hotel near Donald E. Stephens Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Exterior
Indoor pool
Lobby
Reception
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Laundry

Explore the area

Map
5500 N River Rd, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    3 min walk
  • Rosemont Theatre
    5 min walk
  • Fashion Outlets of Chicago
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    6 min drive

Room options

Business Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Basic Suite, 1 King Bed, Non Smoking (Conference)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Shower Only)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Rosemont

O'Hare stay.A stay at this O'Hare hotel places you steps from Donald E. Stephens Convention Center and within a 5-minute walk of Rosemont Theatre. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

What's nearby

  • Donald E. Stephens Convention Center - 3 min walk
  • Rosemont Theatre - 5 min walk
  • Fashion Outlets of Chicago - 7 min walk
  • Parkway Bank Park Entertainment District - 8 min walk
  • Rivers Casino - 3 min drive

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 6 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬7 min walk
  • ‪Tapville Social - ‬10 min walk
  • ‪Food Court - ‬12 min walk
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Basil's Kitchen - ‬1 min walk

About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

4-star hotel near Donald E. Stephens Convention Center
Embassy Suites by Hilton Chicago O'Hare Rosemont offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5102 square feet (474 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago O'Hare Rosemont. A roundtrip airport shuttle at scheduled times and a casino shuttle are free. Parking is available for a fee.

This 4-star Rosemont hotel is smoke free.

  • 294 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1987
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 39.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 3:30 AM - 1:30 AM
  • Airport shuttle at scheduled times
  • Free casino shuttle

Food and drink

  • Free cooked-to-order breakfast available 6 AM–9 AM on weekdays and 7 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired internet: USD 10.95 (rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 675 out of 1113 reviews" "
Rating 8 - Good. 229 out of 1113 reviews" "
Rating 6 - Okay. 107 out of 1113 reviews" "
Rating 4 - Poor. 57 out of 1113 reviews" "
Rating 2 - Terrible. 45 out of 1113 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard, Columbus

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sudhir

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Walk area flooring in very poor condition. Bathrooms are not user friendly
Stayed 1 night in Sep 2024

10/10 Excellent

sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, cocktail hour was nice
Stayed 1 night in Sep 2024

8/10 Good

SHALANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good experience. They improve with the cleaning of the pool. The housekeepers were excellent. The only thing i would suggest is for the owner to consider shades for the entry door to block out the light for guests sleeping on the sofabed.
Stayed 2 nights in Sep 2024

10/10 Excellent

ESHONE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Sep 2024

8/10 Good

Benjamin Russell

Stayed 3 nights in Aug 2024

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent accessibility.
Stayed 3 nights in Sep 2024

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Elevators were slow and noisy like they were struggling to operate. At one point the Elevator door partially closed and we had to pull the doors open and get out. I couldn't tell if the bathroom floor was stained or dirty. Either way it was gross.
Stayed 1 night in Sep 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Iaroslav

Business traveller
Liked: Staff & service
I liked the friendly and helpful staff. I didn't like the fact that the building as a whole is quite old and is saturated with a smell. This is especially noticeable in the room. The towel I wanted to use had women's hair on it and I had to ask for a replacement. When I went down from the second floor to the first floor by stairs the carpet was terribly dirty and stained.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUN, Dayton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkability to mall and eating places
Stayed 2 nights in Aug 2024

10/10 Excellent

Arianna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and the price was super affordable to attend Anime Magic, we would definitely stay here again while attending an Anime convention again! ^^ 💖🏨
Stayed 2 nights in Aug 2024

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed happy hour and breakfast options (hotel should offer vegan or turkey meat options for breakfast).
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed at in the area, hope to try the pool next time
Stayed 2 nights in Aug 2024

8/10 Good

Charlene S

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel for my stay. The workout area was not what I expected. There were only two.treadmills and one was broke. The desk personnel did not inform me of the free shuttle to shopping and other dining. Also on my last day, one of the cleaning staff was entering my room. She did not have any cleaning supplies or a cart. I was behind her and asked why she was entering my room. I did not feel safe at that time. Otherwise, I'm was pleased.
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hard Pass
Dirty carpet, dirty bathroom, broken fridge. Called for more pillows no one ever came with them. Called for luggage cart. Had to go hunt one down by myself. The airport shuttle driver was the rudest man I’ve ever met. Ripped my bag out of my hands and told me to hurry up.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable, and the staff was more than wonderful. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend away.
We had a high corner room and enjoyed watching planes coming into the airport. The accommodations were clean though a bit dated, and service was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice !
Awesome service from entire staff, Slyce had great food & friendly service. Front desk staff was SUPERB !!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Porfirio

Liked: Property conditions & facilities
Close to Rosemount theater
Stayed 1 night in Aug 2024

6/10 Okay

Marsha

Business traveller
Liked: Staff & service
The property was not what I expected based on the pictures.
Stayed 3 nights in Aug 2024

10/10 Excellent

joicy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel.receptionist and all staff were awesome.
Stayed 1 night in Aug 2024