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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Enjoy the free WiFi at this San Pablo hotel

Choose dates to view prices

Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Exterior
Studio, 2 Double Beds, Non Smoking
Lobby
Lobby
Studio, 1 Queen Bed, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
3170 Garrity Way, San Pablo, CA, 94806
  • Hilltop Mall
    ‪17 min walk‬
  • San Pablo Lytton Casino
    ‪4 min drive‬
  • University of California, Berkeley
    ‪16 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪46 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

San Pablo

Near the airport.You'll find Hilltop Mall and Contra Costa College within 2 miles (3 km) of this hotel. Richmond Country Club and Wildcat Canyon Regional Park are also within 3 miles (5 km).

What's nearby

  • Hilltop Mall - 17 min walk - 1.4 km
  • San Pablo Lytton Casino - 4 min drive - 4.2 km
  • Berkeley Marina - 9 min drive - 12.3 km
  • University of California, Berkeley - 16 min drive - 16.5 km
  • Greek Theater - 18 min drive - 19.0 km

Getting around

  • El Cerrito del Norte Station - 14 min drive
  • Richmond Transit Center - 16 min drive
  • Oakland Intl. Airport (OAK) - 46 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

Enjoy the free WiFi at this San Pablo hotel
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Hilltop Mall also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This San Pablo hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • Built in 2000
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Languages

Chinese (Mandarin), English

Similar properties

Lobby

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,006 reviews
The price is CA $110
CA $121 total
includes taxes & fees
May 4 - May 5
SureStay Plus Hotel by Best Western Point Richmond

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
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Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.6
Rating 10 - Excellent. 244 out of 932 reviews
Rating 8 - Good. 187 out of 932 reviews
Rating 6 - Okay. 183 out of 932 reviews
Rating 4 - Poor. 150 out of 932 reviews
Rating 2 - Terrible. 168 out of 932 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Waiyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are comfy. The room was clean. The staff was friendly. For the price point it was a great stay (with stove/microwave). The only thing that wasn’t the best but still doable, is that there was no light in the bathroom
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect choice for our group of friends looking for a comfortable and central place to stay.We would book again with some minor adjustments made for slow drains
Stayed 1 night in Jan 2025

6/10 Okay

Monica

Liked: Staff & service
It was a good stay . It’s loud.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is wonderful!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean, the staff except maintenance guy were all very helpful, and the free breakfast was basic to-go items, but good.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the main lobby and checkout area was clean. The rooms were large and clean. I had just gotten out of the hospital with back surgery and the beds were some of the most comfortable beds I've ever slept.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast item was decent. Nice room. Friendly staff. Rate was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Marisa

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few people wondering around parking lot during night but the front desk and housekeeper and room are the exceptional. I was very pleased with the interaction I had with the Manager and the front desk lady.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Waiyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here couple of time with my friend. Ladies at the front and the house keeper are stellar.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable staff goes out of their way to accommodate and the nicest front desk I have met in a long time.i have to say this is the best extended stay I have ever been
Stayed 1 night in Nov 2024

10/10 Excellent

Waiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, clean clean! I stayed here and the cleanliness of this hotel exceeded my expectations! The staff was beyond friendly and knowledgeable
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a place to stay for a couple of days while in town visiting family. I loved it here! My room was fully equipped with everything that I needed. The room was clean. The bed was comfortable and Front desk employee were super helpful. They were welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a muffins and coffee bar without sweeteners or creamers. But overall, it was a great stay.
Stayed 3 nights in Nov 2024

8/10 Good

Macy

Stayed 1 night in Oct 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service

It was ok for the price

It was extremely loud through out the night...
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family

You get what you pay for

Needs an upgrade. Carpet in one of the rooms needed cleaning or replacement. Elevator was dirty and looked like the service elevator
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024