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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property
Enjoy the free WiFi at this San Pablo hotel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Exterior
Studio, 2 Double Beds, Non Smoking
Lobby
Lobby
Studio, 1 Queen Bed, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
3170 Garrity Way, San Pablo, CA, 94806
  • Richmond Care Center
    11 min walk
  • Hilltop Mall
    17 min walk
  • Contra Costa College
    4 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    35 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

San Pablo

Near the airport.Stay at this San Pablo hotel and you'll be within half a mile (1 km) of Richmond Care Center and 2 miles (3 km) of Hilltop Mall. Contra Costa College and San Pablo Lytton Casino are also within 3 miles (5 km).

What's nearby

  • Hilltop Mall - 17 min walk
  • Contra Costa College - 4 min drive
  • San Pablo Lytton Casino - 4 min drive
  • Berkeley Marina - 9 min drive
  • University of California, Berkeley - 16 min drive

Getting around

  • Richmond Transit Center - 7 min drive
  • El Cerrito del Norte Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

Enjoy the free WiFi at this San Pablo hotel
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Hilltop Mall also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This San Pablo hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • Built in 2000
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
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Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
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Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
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Extended Stay America - Richmond - Hilltop Mall San Pablo
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Extended Stay America Suites Richmond Hilltop Mall Hotel
Extended Stay America Suites Richmond Hilltop Mall San Pablo

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 209 out of 887 reviews" "
Rating 8 - Good. 181 out of 887 reviews" "
Rating 6 - Okay. 181 out of 887 reviews" "
Rating 4 - Poor. 148 out of 887 reviews" "
Rating 2 - Terrible. 168 out of 887 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

4/10 Poor

Emilia, Sparks

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel needs a lot of repair!
Stayed 1 night in Jul 2024

6/10 Okay

EMMETT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an older no frills facility. After I checked in and stepped on the elevator there was a note posted that stated,”no spitting.” I then realized I was not at the Ritz-Carlton.
Stayed 1 night in Jul 2024

10/10 Excellent

Siulangi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Luann

Stayed 1 night in Jul 2024

10/10 Excellent

María, Los Angeles

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

4/10 Poor

Alicia C

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a feeling that wasn't the location I rented. Service was not that good or polite. They took them a white to fi d the reservation. Room was dirty & bathroom as well. Specially the tub it gross me out I had to wash it . Check9ut is atv11a.m Service lady came knocking the door around 9ish .
Stayed 1 night in Jul 2024

2/10 Terrible

Xeomara

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Raquel

Disliked: Staff & service
Disappointed
Manager was not friendly. My pots and pans that I requested never arrived after asking for them. So we didn’t end up using our kitchen. That evening the elevator broke down and we had to go up and down three flight of stairs for everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen
Stayed 2 nights in Jun 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

2/10 Terrible

TreLL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Veronica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A few things in room were outdated didn’t look cleaned towel rack was started to fall apart nothing major Felt safe person at front desk was friendly
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Go to the next place.
It was the wrong Choice for me.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Princes

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Ross

Business traveller
Disliked: Property conditions & facilities, room comfort
Paper thin walls
Walls are paper thin. Roof is paper thin. Heard people walking around all night. Heard people talking all night. Awful stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Kortney

Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in was easy. After checking in the next morning, we realized we had no face cloths. I went to the front desk and requested that we have some. I was informed that they are all out they could bring me some in an hour. An hour went by, and they never showed up. we left the hotel came back that evening and then request to have Face towels again and I was told they were out. The next morning I went out to request face towels and was told that they did not have any in the building but maybe you could get me some tomorrow. There was a lot of In-N-Out traffic all night long. The hallways reeked of marijuana. The manager did not seem to care of any inconveniences.
Stayed 3 nights in Mar 2024

4/10 Poor

James, Harold

Business traveller
Liked: Cleanliness, staff & service
I've stayed here before and would again. This room, 226, was the noisiest room I can remember ever staying in. With the noise being mechanical clunking, water knocking and elevator noise.
Stayed 2 nights in Feb 2024