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SureStay Hotel by Best Western Florence

2.5 star property
Enjoy free breakfast at this Florence hotel

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Separate tub and shower, deep soaking tub, rainfall showerhead

Reviews

6.2 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
8075 Steilen Dr, Florence, KY, 41042
    Florence Antique Mall
    17 min walk
    UC Health Stadium
    19 min walk
    Florence Mall
    3 min drive
    Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    16 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Days Inn by Wyndham Florence Cincinnati Area
Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (267)
The price is CA $129
per night
CA $145 total
includes taxes & fees
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Days Inn by Wyndham Florence Cincinnati Area

About the area

Florence

In Florence .At this Florence hotel, you'll be within 12 miles (20 km) of Northern Kentucky Convention Center and 16 miles (25 km) of Paycor Stadium. Newport on the Levee and Cincinnati Music Hall are within 16 miles (25 km).

What's nearby

  • Florence Antique Mall - 17 min walk
  • UC Health Stadium - 19 min walk
  • Florence Mall - 3 min drive
  • World of Golf - 4 min drive
  • Paycor Stadium - 17 min drive

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Schwans pizza plant - ‬5 min drive

About this property

SureStay Hotel by Best Western Florence

Enjoy free breakfast at this Florence hotel
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Hotel by Best Western Florence. Self parking is free.

This Florence hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • Built in 1970
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

SureStay Hotel by Best Western Florence Reviews

Reviews

6.2
Rating 10 - Excellent. 186 out of 936 reviews" "
Rating 8 - Good. 242 out of 936 reviews" "
Rating 6 - Okay. 157 out of 936 reviews" "
Rating 4 - Poor. 138 out of 936 reviews" "
Rating 2 - Terrible. 213 out of 936 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was clean only thing was the key stoped at 9 on checkout don’t shut the door
Stayed 1 night in Jun 2024

4/10 Poor

Nelson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Cigarette Smoke Odor is very strong
My family booked a non-smoking room and yet the room has a very strong cigarette smoke (odor). Requested to switch other available room, result was the same. We did not stay in this hotel for this reason and booked different hotel immediately. Asked for a refund and the Check In Personnel wrote me a note for refund and call Hotel.com to start the process. Hotel.com had requested (via phone and emails) for several days and this establishment will not issue refund because it is their business policy. Cancellation must be made within 24 hours. I booked within less than 24 hours to begin with. Not the point here. How can a traveler know if the room has odor or cleanliness? Stupid business decision on your part to get this valuable review for travelers to know about your hotel. Cigarette Smoke Odor does SureStay in this hotel, EARNED IT. Beware!!!!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Johnathan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well between the dogs barking all night and the roaches in the bath room, the shower rod bout to fall off the wall we had to leave.
Stayed 5 nights in Jun 2024

2/10 Terrible

Frank

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!
Dirty, old, bad service and the continental breakfast that was supposed to be included was 5 pieces of stale bread, old milk, no coffee, no juice, not even a packet of sugar. I asked to fill my water bottle and they could not even do that.
Stayed 1 night in Jun 2024

4/10 Poor

Samuel, Jacksonville

Disliked: Staff & service, amenities, property conditions & facilities
Customer service was poor and the room & linens weren’t clean
Stayed 2 nights in Jun 2024

6/10 Okay

Ginger

Stayed 1 night in Jun 2024

6/10 Okay

Shelinda

Travelled with family
Attention Needed
The hotel itself was not very high quality. It felt a bit dirty as we entered and appeared to not be taken care of well. There need to be some major reno to bring this place up to par. I didn’t sleep good either of the 3 nights I stayed due to discomfort.
Stayed 3 nights in Jun 2024

2/10 Terrible

Harish Kumar

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Beth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Hotel was dirty and smelled strongly of urine in our room. Staff came and sprayed something on the carpet that smelled like peppermint but it wore off rather quickly. My daughter woke me up at 1am stating she was scared and heard gunshots! We left.
Stayed 1 night in Jun 2024

2/10 Terrible

Brian

Travelled with family
Dirty and run down
Stayed 1 night in Jun 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
This room was NOT SMOKE FREE. We asked to change rooms and they just sprayed it. My husband and I gagged all night…allergic to smoke! This hotel cannot advertise smoke free if people smoke in the rooms. We left at 6 am. We should have walked out, but you already had our credit card. Not a Best Western quality. You need to change your policies and actually fine people you know smoked in the room!
Stayed 1 night in Jun 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have a working toilet
We didn’t have a working toilet for the night. They didn’t have a maintenance person until next day. The room was super dirty. It smells like cigarettes. The phone had crumbs on it. They couldn’t move us to another room because they were sold out. They don’t have breakfast like advertised; coffee, juice and cereal was the only thing available but only for an hour since it was not open at 6am like we were told. Again, don’t go it was super dirty, everything in the room needs updated or replace.
Stayed 1 night in May 2024

8/10 Good

Douglas

Liked: Room comfort
Stayed 1 night in May 2024

2/10 Terrible

Brittany, clarksville

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They switched my room three times because they were all dirty and unmade beds. There were other customers there that were having the same issue as I was as well.
Stayed 1 night in May 2024

6/10 Okay

Wendy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
It is in a good location, right off the highway close to a lot of amenities. Seems to be a lot of long term stays here, although it's pretty quiet in the rooms, it's very active outside with smokers hanging out by the entrances which is a bit off putting smell of marijuana strong in the halls. Carpet in my room very dirty and like sticky wire s put my shoes on when I got out to walk around..overall the stay was ok and serves it's purpose
Stayed 1 night in May 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was disgusting. Very old. Not clean. Had a 1/4 roll of toilet paper. TV couldn't even see what was playing. Over all terrible. Wouldn't recommend to anyone
Stayed 1 night in May 2024

4/10 Poor

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Unforgettable stay, won’t be returning.
Upon arrival and check in, walking down the corridor to our room, I was shocked that Best Western would but their name on this building. The corridor carpet was soiled and air smelled of cigarette smoke. Our room floors had an unsettling moisture to them, tiles in bathroom slippery and the carpet was damper in the morning than the night before. (We had the AC on which would have taken the humidity out of the air not created more on the carpet.) Once the car in the parking lot turned its blasting radio off at 1:30am we could try to get some sleep. The staff seemed friendly upon check in however didn’t get out of a lounge chair in the waiting room to check us out. He said, just leave the keys on the counter. The Continental breakfast consisted of two types of cereal a dozen small muffins and some apples. I wish I had taken some photos so you appreciate the text better. We had a mix up with our check in date which hotels.com did refund, which I am grateful for. Thank you
Stayed 1 night in May 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Breanna

Stayed 2 nights in May 2024

8/10 Good

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I wish they had was a pool
Stayed 2 nights in May 2024

2/10 Terrible

paula

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Steer clear
This place was a total dump if you want to spend a little bit of money and hang out with the trash that live there be my guest because that’s exactly what you’re gonna get. They hung out in the parking lot till really late being very loud and then I tried to call the front desk, but my phone had no cord to it. The TV channels were horrible selection and kept cutting in and out because they were all analog.
Stayed 2 nights in May 2024

8/10 Good

Damon

Decent overall
It wasn’t bad. The only complaint is you couldn’t watch tv due cable/satellite issues.
Stayed 1 night in May 2024

2/10 Terrible

karla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting of a hotel. You walk in and immediately see the unkept loby and stairwell that's dimly lit and dirty. Then you walk into the hotel room and hit of wall of mildew and mold. All of the surfaces were sticky and the bathtub still had soap residue all over. There was absolutely no way my family was staying there. We booked it the hell out of there before we got sick from the disgusting bacteria that was all over that place. No idea how that property is open for business. DO NOT STAY HERE!
Stayed 1 night in May 2024

10/10 Excellent

Margaret R

Travelled with group
Missing more breakfast menu
Stayed 2 nights in Apr 2024