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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property
Boutique-style guestrooms with comfy beds

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Lobby
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Couples treatment rooms, body treatments, hot stone massages
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Laundry
  • Spa
  • Hot tub

Explore the area

Map
522 Heritage Rd, Southbury, CT, 06488
  • Southbury Clinic
    5 min drive
  • Pilgrim Mall Shopping Center
    7 min drive
  • Lake Quassapaug
    11 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    45 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham Southbury

Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1000)
The price is CA $133
per night
CA $152 total
includes taxes & fees
1 Jan - 2 Jan
Wyndham Southbury

About the area

Southbury

In suburbs.Within 3 miles (5 km) of this Southbury hotel, you'll find Southbury Dog Park and Southbury Clinic. Hollow Park and Pilgrim Mall Shopping Center are also within 6 miles (10 km).

What's nearby

  • Southbury Clinic - 5 min drive
  • Pilgrim Mall Shopping Center - 7 min drive
  • Quassy Amusement Park - 11 min drive
  • Candlewood Lake - 25 min drive
  • Yale University - 35 min drive

Getting around

  • Bradley Intl. Airport (BDL) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Oriental Gourmet - ‬3 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Maggie Mc Fly's Restaurant - ‬5 min drive

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Boutique-style guestrooms with comfy beds
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers its guests a full-service spa, a golf course, and an outdoor tennis court. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the boutique Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. Free self parking is available.

This Colonial Southbury hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1971
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.

Languages

English, Russian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Fence around the pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 1-100 for adults and USD 1-100 for children
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf course
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 22:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 298 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Claudia

Travelled with family
Staff unfriendly. Bad food for breakfast .
Stayed 1 night in Sep 2024

8/10 Good

Wendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

EDDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Getting tired and a little smelly but lovely friendly staff and great food.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Loud banging entire stay, but comfy beds
We booked a King size room and at check in were told that they didn’t have anymore left and Hotels.com doesn’t properly reflect their inventory. There was also an incessant pounding sound during our entire stay that was incredibly annoying and kept us awake at night. Lots of stains on the carpet as well. However, the bed and pillows were incredibly comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Inn is a Unique and Inviting Hotel
The Heritage Hotel is my favorite place to stay in the area - the amenities are top shelf, the service excellent, and the hotel itself is well-decorated, inviting, and comfortable. The work-out facilities are beyond comparison to any other hotel I've stayed at - they include a large weight and fitness room, two pools, indoor and outdoor, sauna, steam room - and the rustic decor adds to the experience. The grounds are also well-cared for and there is a superb cafe within walking distance. This is a place unlike any other hotel experience. It is unique and a rare gem.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

HEATHER

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Hotel
Our stay at Heritage Hotel went well and was affordable enough. Not the cheapest around, and not the most expensive - budget friendly for the quality. My family and I loved the salt water pool and enjoyed the workout center. Will definitely stay here again.
Stayed 4 nights in Jul 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
On a few different occasions I waited at the front desk for a long time...one time no one ever showed up. I was waiting for 10 minutes or more. The restaurant has gone down hill. The food was just ok and the seating in there is not very comfortable. I have stayed there numerous times and this time was probably the worst experience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and kept very clean and orderly. Check-in and check-out was a breeze and the room was keeping the sound out from the orher guests nicely. If I had to add one item to the room it would be a docking station to charge a cellphone right next to the bed. Place was nice overall.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really worth staying at if you are in the area!
Not the common destination for a holiday but we were visiting our daughter working in the area. The hotel appears to be busy with seminars during the week and weddings at the weekend so is always busy with people. The staff are really friendly and helpful and the food in the Tavern is truly excellent all round, but the burger's and meatloaf in particular I would suggest. There is a good size gym and pool. The poolbar is open Thur-Sat (I think) and there is a few things to do with kids around the pool. We used it as a base to go around Connecticut and travel to Salem.
Stayed 6 nights in Jul 2024

10/10 Excellent

mortatha

Stayed 1 night in Jun 2024

10/10 Excellent

mortatha

Liked: Cleanliness, staff & service, property conditions & facilities
best
Stayed 1 night in Jun 2024

4/10 Poor

Sal

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
AC was cooling the room, but was not dehumidifing the inside air. Room was OK.
Stayed 1 night in Jul 2024

4/10 Poor

Leo

Disliked: Staff & service, property conditions & facilities
They gave me a room where they knew the air conditioning did not work. I complained; the man promised to send an engineer to fix it. No one ever came.
Stayed 1 night in Jul 2024

6/10 Okay

Julia

Travelled with group
Liked: Property conditions & facilities, room comfort
Heritage Hotel Southbury
My friend and I wanted to be next to each other and they were able to accommodate us. Customer service was good, no complains there. The rooms are small, including the beds. The rooms were in the area I guess where the room service is and the electrical room as well and early in the morning there was constant noises. I notice there was dust behind the dresser where the tv stands. I had a problem with one of the lights in the room which they send someone to fix it in a short period of time. Water pressure in the bathroom was good. The hotel is big. Pool only open until 8pm, the bar by the pool only opens until 5-6pm. The hotel also has an indoor pool and hot tub but we didn’t get to use. Overall the place was good and the guess as well as the staff were friendly.
Stayed 2 nights in Jul 2024