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Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5 star property
3.5-star hotel near Cleveland State University

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Meeting facility
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Cleveland State University
    4 min walk
  • The Ghost Light Restaurant & Lounge
    1 min walk
  • Tower City-Public Square Station
    14 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Room amenity

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

Room amenity

Standard Room, 1 King Bed (Lake Erie View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2374)
The price is CA $354
per night
CA $416 total
includes taxes & fees
18 Jan - 19 Jan
Drury Plaza Hotel Cleveland Downtown

About the area

Cleveland

Downtown Cleveland stay.Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Cleveland State University and Progressive Field. Rocket Mortgage FieldHouse and East 4th Street are also within half a mile (1 km).

What's nearby

  • Progressive Field - 8 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • Huntington Convention Center of Cleveland - 17 min walk
  • Rock and Roll Hall of Fame - 18 min walk
  • Huntington Bank Field - 3 min drive

Getting around

  • Tower City-Public Square Station - 14 min walk
  • Cleveland Station - 20 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪1942 Tacos Y Tequila - ‬2 min walk
  • ‪Restore Cold Pressed - ‬3 min walk
  • ‪Ledger Bar - ‬3 min walk

About this property

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star hotel near Cleveland State University
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 13079 square feet (1215 square meters) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel. Parking is available for a fee.

This 3.5-star Cleveland hotel is smoke free.

  • 204 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 13079 sq ft of conference space
  • 1215 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:00 AM: USD 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1103 reviews" "
Rating 8 - Good. 234 out of 1103 reviews" "
Rating 6 - Okay. 94 out of 1103 reviews" "
Rating 4 - Poor. 44 out of 1103 reviews" "
Rating 2 - Terrible. 27 out of 1103 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Erica

Stayed 1 night in Nov 2024

10/10 Excellent

JOSHUA, Van Buren

Stayed 3 nights in Oct 2024

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quiet. It’s right in downtown Cleveland so the parking isn’t the best but if you pay for valet it makes it easier.
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for our guardians baseball game and this hotel was very conveniently located.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hemal

Stayed 2 nights in Sep 2024

10/10 Excellent

Steve, Wadsworth

Liked: Cleanliness, staff & service, property conditions & facilities
the staff at the front desk and at the bar were wonderful. Very very nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Ron, Fort Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service from the front desk personnel. Friendly, too. Quiet, great location, spacious room. Will definitely stay here again.
Stayed 2 nights in Sep 2024

4/10 Poor

Skye

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful. For instance, after Expedia had sent me an email saying a portion was paid when I booked the room when in fact Crown plaza hadn't received a payment. So instead of planning on paying $600 for the remaining time, I needed to come up with another $400 to cover. The staff was not judgy. After my next trip (that I also booked with Expedia and I got the same prepaid notice, I will know 1st payment will NOT be received and to bring extra cash), I will not be using Expedia again. I will be calling hotel directly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yvette, Sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Very easy access being downtown in the city .
Stayed 3 nights in Sep 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Your staff was very good. Jana, I believe her name was was outstanding helpful and friendly. The staff the next day was very good also. The hotel decor is somewhat dated but it was clean (with one dreadful exception, which when we made the staff aware of it they were very apologetic. Not theirs or the cleaning staffs fault, blame a previous guest. We had some difficulty making reservations through the hotel’s corporate website. The site booked us at the wrong hotel, then when we tried to correct it, it was sorry sir, there are no more rooms available in the hotel you want. We can book you at another hotel for double the price or at a hotel at the same price but 10 miles away. After some “discussion” with the customer service line, they cancelled our non-refundable reservation. You could hear the frustration in the customer service reps voice. She was only supposed to rebook us at another of the IHG corporations hotels. Ok. But a day later we were able to book the exact same room through Hotels.com. I don’t know how the hotel business works, but it sure seems like this could have been a smoother, less frustrating process. I write the above so maybe some hotel management will take it to heart and make some changes.. For anyone considering staying here: the location is amazing. The staff is super friendly and helpful. The hotel is clean and the room was huge with a great view. If it weren’t for the reservation issues I’d perfectly happy.
Stayed 1 night in Sep 2024

6/10 Okay

Ross

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxanna

Stayed 1 night in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, very attentive staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrina, St Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The room was huge and clean. Just about everything we were doing was within walking distance. Star at the bar was amazing. The only minor complaint is that the water pressure seemed to be very low.
Stayed 3 nights in Sep 2024

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Close to a lot of things, clean, and very nice staff!!
Stayed 1 night in Sep 2024

8/10 Good

Bob

Liked: Cleanliness, property conditions & facilities
staff weren't greatly helpful
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Staff was awesome. Location was really good. The valet parking is an absolute train wreck. Coming and going. If I come back to Cleveland and have a car again I would think twice about staying there because of it
Stayed 2 nights in Sep 2024