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Pullman Dubai Downtown

5.0 star property
5-star luxury hotel near Burj Khalifa

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Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, free minibar items
Exterior
Premium bedding, down comforters, pillowtop beds, free minibar items
Deluxe Suite, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Dubai Fountain
    ‪13 min walk‬
  • Souk al Bahar
    ‪14 min walk‬
  • Dubai Opera
    ‪16 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Twin Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Suite

  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel Dubai Waterfront

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (1010)
The price is CA $144
per night
CA $185 total
includes taxes & fees
7 Mar - 8 Mar
Radisson Blu Hotel Dubai Waterfront

About the area

Dubai

Downtown Dubai stay.Your stay at this Downtown Dubai hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. Also, Dubai Water Canal is within half a mile (1 km) and Dubai Fountain is within 2 miles (3 km).

What's nearby

  • Dubai Fountain - 13 min walk
  • Dubai Opera - 16 min walk
  • Burj Khalifa - 4 min drive
  • Dubai Aquarium & Underwater Zoo - 5 min drive
  • Dubai Mall - 5 min drive

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

5-star luxury hotel near Burj Khalifa
Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

  • 1 building
  • 340 guestrooms or units
  • 19 levels
  • 3423 sq ft of conference space
  • 318 sq m of conference space
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 130 for adults and AED 65 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 40
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Asmira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews before i booked this hotel and from my experience my group of friends were very satisfied. The location, the staff, room accommodation and above all the restaurants were very nice. The food was beyond my expectations, delicious and nicely presented. The restaurant staff was always around to help and serve whatever you had desire for. I will definitely recommend this hotel to my family and friends. Thank you Pullman Dubai Downtown facility for beautiful seven days.
Stayed 7 nights in Dec 2024

2/10 Terrible

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay at the Pullman downtown and everyone was super friendly. Only downfall was getting a sunbed in the morning as their is limited seats at the top.
Stayed 9 nights in Nov 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect 👌
Stayed 9 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 9 nights in Nov 2024

8/10 Good

Maneesh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mustafa Behzat

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nıce locatoom clean hotel but servıce amd breakfast compare wıth Pullman JŞT was noy good ay all .
Stayed 4 nights in Nov 2024

10/10 Excellent

MAHBUBA BEGUM AND NABEEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Close proximity to the shopping mall. And nearby excursions. Staff and friendly l.
Stayed 7 nights in Nov 2024

10/10 Excellent

Aleksandar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, we had a problem with the Room service but the front desk reacted very good to the situation.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No late checkout available again !
Good hotel, perfect location for doing business. Only issue is lack of late checkout on rooms, which meant changing for our flights home in the toilets after a full day of business meetings before heading to the airport for the overnight flight home.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the location was very convenient; it is a walking distance from the Burj Khalifa. The staff were amazing, a special thanks to OBAID, he really loves what he does; he goes above and beyond to ensure you are well taken care of, he really exceeded all my expectations.

10/10 Excellent

Freweini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

nadeen

Stayed 7 nights in Oct 2024

8/10 Good

Iftakhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were attracted to this property as it had gym facilities and reasonably early check-in. Due to flights times we needed a early check in and early check out. The early check-in did not materialize as there were delays on one of the rooms and reception seemed in a state of some confusion. But the desk was open 24 hours so dialogue was always possible. Room servicing and domestics were good though, so this helped settle us. Other staff were good. The running machines in the gym had damaged or missing safety line/clips so my tee shirt got damaged. I did speak to gym management team to draw attention to the problem and they were going to address it. The slat machine adjacent to the running machines did not work. There was no rowing machine but there was other pulling equipment so overall I was happy with the gym setup. We love walking and it was possible to walk to main shopping areas like the Dubai Mall/Burj Khalifa.
Stayed 5 nights in Oct 2024

10/10 Excellent

Florence

Stayed 2 nights in Aug 2024

10/10 Excellent

kirk

Stayed 6 nights in Oct 2024

10/10 Excellent

meher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier. We loved our stay
Stayed 2 nights in Sep 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View pool your restaurant but expensive
Stayed 4 nights in Oct 2024

10/10 Excellent

Obyda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service. Bathroom is a little dated and water pressure is not great. But otherwise great stay and staff is impressive
Stayed 3 nights in Oct 2024

10/10 Excellent

Islande

Everything was good
Stayed 4 nights in Oct 2024

8/10 Good

Imen

Stayed 6 nights in Sep 2024

10/10 Excellent

Luthfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Pullman Hotel was overall a positive experience. While there was a minor issue with the room not being completely cleaned upon arrival, the staff made every effort to accommodate me with an early check-in, which I greatly appreciated. Additionally, the room service was prompt and attentive, enhancing the overall comfort of my stay. Although the mini bar was unavailable despite the hotel deposit, the team manager kindly offered a compensation, which was a thoughtful gesture. The hotel itself is beautiful, and the scenic view from my room added to the experience. Obaid was one of the concierge member who went above and beyond to look after me while I had fallen unwell during my stay which was an incredibly a kind gesture from him. This had truly made a difference in my stay a memorable one. I will look into the future to book again with yourselves on my next visit to Dubai. Keep up with the good work!!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Shana Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very attentive, the hotel location made it easy to get everywhere we wanted to go. Dubai mall was just a few minutes away.
Stayed 7 nights in Oct 2024

10/10 Excellent

Julius Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean. Very convenient location. Walkable if willing to walk. Also, a lot of dining options nearby.
Stayed 4 nights in Oct 2024

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Vacation
Chris in Front desk handled my stay in pullman downtown, everything was smooth transactions. Chris was very knowledgeable and professional handling every customers needs. Because of Chris and my hotel experience I will recommend Pullman Downtown to all my friends who are travelers too
Stayed 5 nights in Oct 2024