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Holiday Inn Chicago Northwest-Elgin by IHG

3.0 star property
3-star hotel near Santa's Village

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Photo gallery for Holiday Inn Chicago Northwest-Elgin by IHG

Exterior
Exterior
Standard Room
Serves lunch and dinner
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
495 Airport Rd, Elgin, IL, 60123
  • Hemmens Cultural Center
    ‪6 min drive‬
  • Santa's Village
    ‪7 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Roll-in Shower (Communications)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Elgin

In Elgin .Within 6 miles (10 km) of this hotel, you'll find Hemmens Cultural Center and Grand Victoria Casino. Santa's Village is within 6 miles (10 km) and Algonquin Historic Village Hall is within 9 miles (15 km).

What's nearby

  • Hemmens Cultural Center - 6 min drive - 4.8 km
  • Santa's Village - 7 min drive - 6.4 km
  • Grand Victoria Casino - 7 min drive - 6.2 km
  • Elgin Sports Complex - 11 min drive - 8.5 km
  • NOW Arena - 12 min drive - 14.1 km

Getting around

  • Elgin National Street Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪Wendy's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Holiday Inn Chicago Northwest-Elgin by IHG

3-star hotel near Santa's Village
Holiday Inn Chicago Northwest-Elgin by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin by IHG. Free self parking is available.

  • 1 building
  • 243 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
Holiday Inn Chicago Northwest-Elgin by IHG offers 243 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 5.95 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 5.95 for children
  • Pet deposit: USD 50.00 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Northwest-Elgin
Holiday Inn Hotel Northwest-Elgin Chicago
Elgin Holiday Inn
Holiday Inn Chicago Northwest
Holiday Inn Elgin
Holiday Inn Chicago Northwest-Elgin Hotel

Holiday Inn Chicago Northwest-Elgin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Good property was being remodeled but over all great experience.
Stayed 1 night in Jan 2025

6/10 Okay

Erica

Travelled with family and small children
Disliked: Property conditions & facilities
Like that they are finally updating the rooms , over night staff was rude and not attentive, breakfast was horrible, all pastries were hard and dry , breakfast sausage was hard and old , bacon broke into glass pieces , potatoes were cold and hard , then they had the nerve to charge me for an extra person, just because my sister that didn’t eat had a taste of my daughters biscuits and gravy . Yea I was highly disappointed with the $46 I spent on breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Abbie

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the rooms and the blackout blinds we were able to sleep in because it stayed dark in the room because of the blinds
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay! Bedding was awesome! Loved the hot tub and pool. Shower is pretty nice too!
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Liked: Property conditions & facilities
Very quiet
Stayed 1 night in Jan 2025

8/10 Good

William

Stayed 7 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Amarillys

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it, very clean, efficient, very friendly staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We keep coming back

We stay here when visiting family. We used to stay at a nearby property until they reduced their amenities and switched to this one. We haven't been disappointed. The property is in good condition with a nice pool. The staff has always been helpful. We'll keep coming back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful after a long trip
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recognize

Lady at Front Desk on Christmas Eve was so professional and knowledgeable it made our holiday that much more memorable! She was friendly and smiling the whole time! Please give her a promotion or a raise!!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great (king bed) and having a fridge and microwave was a great bonus. Parking lot is large, pets are welcome and a restaurant is attached to the hotel so no having to brace any rough weather to go eat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trinity

Stayed 4 nights in Nov 2024

10/10 Excellent

Tracy

Stayed 2 nights in Aug 2024

10/10 Excellent

carmen

Stayed 1 night in Dec 2024

10/10 Excellent

Tasia

Stayed 1 night in Dec 2024

2/10 Terrible

John

Stayed 1 night in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort

Nice stay but need to address some details

We were in town for shopping and visiting friends. Staff was courteous and helpful. Bed was comfortable. Rooms need a little TLC. We left our first room because it wreaked of cigar smoke. We moved out of our second room when the heating unit would not work properly. Room #3 was comfortable and as I said staff was apologetic and helpful, but items like broken window shade, broken towel rack and loose floor tile need to be addressed. We will stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Eugene

Liked: Cleanliness
Stayed 2 nights in Dec 2024