Checked in, got our keys, went up to the room and used the bathroom, decided to wait to bring our belongings in until after dinner (turns out this was a very smart choice) Went out for dinner for a couple of hours, came back to find out our room keys wouldn’t work this time. The guy at the service desk came up with a new one to try, that worked however when the door swung open there were other people in OUR ROOM. He made it seem like it was somehow our fault that he booked someone into our room after already being assigned it with that room number hand written by him on the keys themselves. There was then a scramble to find us a room, it almost didn’t happen all while insinuating that we did something wrong followed by “apparently thats my fault, I wouldn’t have put someone in an occupied room, are you sure you checked in?” “What time?” “You didn’t stay in the room?” “And I gave you keys for that room, are you sure?” all while he’s looking right at my receipt, and he’s the only one there working so it could only have been him who checked us in. We were then provided a room in a different building with only one bed, the bathroom wasn’t completely cleaned, the curtain wouldn’t slide all the way over so you could see inside the room, and a HUGE gap at the bottom of the door. If we didn’t have a few drinks at dinner we would have left and drove home but we had no choice. The door to get into this separate building wasn’t kept locked, so anyone off the street could walk in.