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Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly 4-star hotel near Hanoi Old Town Night Market

Choose dates to view prices

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only
Property amenity
Lobby sitting area
Family Suite Large Balcony & Terrace (9m2) City View | Balcony
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Royal Suite Large Balcony & Terrace (8m2) City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Premium Suite Large Balcony (6m2) City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down comforters

Day Use - 4 Hours Only

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • City view
  • 70 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

About the area

Hanoi

City center retreat .Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hang Da Market and Vietnamese National Tuong Theatre are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 11 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Family-friendly 4-star hotel near Hanoi Old Town Night Market
Hanoi Lotus Boutique Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Cantonese), English, Vietnamese

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Lobby sitting area

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  • Spa
  • Free WiFi
  • Restaurant
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The price is CA $65
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includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses wind energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2056 out of 2376 reviews
Rating 8 - Good. 164 out of 2376 reviews
Rating 6 - Okay. 70 out of 2376 reviews
Rating 4 - Poor. 40 out of 2376 reviews
Rating 2 - Terrible. 46 out of 2376 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are very nice and professional. They will try their best to offer help to the customers and provide recommendations for food and tourist spots. For example, when my friend and I need to leave Hanoi in the morning, the staff even prepared a takeaway breakfast for my friend and me. The caring attitude of the staff makes this hotel a very nice place for accommodation.
Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much appreciate the friendly, helpful and courteous staff.  The room was cleaned  and cozy ... well, I booked a cozy room after all .  My sister and I also enjoyed the complimentary breakfast; I think the hotel offer a reasonable variety of breakfast options. Overall, we had a very good experience with Lotus Boutique Hotel. Will definitely recommend to family, friends and colleagues !
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

EARL JEROME

Liked: Cleanliness, staff & service
I prefer a room with a window to the outside of the property
Stayed 4 nights in Dec 2024

4/10 Poor

Magnus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If I would have paid 15 euros for this room, I would still have been disappointed. But for almost 60 bucks I expect way more. Mold everywhere, strange smell, damp, very dated and poor condition in general. We booked this hotel because of the good reviews here in Expedia and we don’t understand anything. Either they are all fake, or I’m drunk. Only positives were the good service in the reception as well as the breakfast that managed to surprise us positively.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable, and remarkably quiet oasis amongst the busy streets of the Old Quarter in Hanoi. The staff were AMAZING, so hospitable, kind and caring. The location was excellent with so many restaurants, spas and coffee shops within very close proximity.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect. Boutique with the staff making it the best.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and service were truly incredible. Some of the best hospitality I’ve ever experienced.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

richard

Travelled with family
Hanoi old quarter is very busy! Coming from America it will take time to get use to the city chaos. This hotel is a bit run down. Slow drain , need updates soon? Still functioning, I would give a two stars hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. Extremely nice Staff. They helped with everything: pick up from the airport, trips and bus to Sapa, Halong bay cruise. Hotel is nice, clean and very well located. After leaving the room it’s possible to leave the luggage and take a shower. And breakfast is very tasty.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is great to discover Hanoi by feet. The staff is great, especially Anna. She supported us with recommendations for food and sights. Helped us with a map, arranged our trip to ha long bay Ninh Binh and the transfer to the airport. We will come back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jenna

Stayed 1 night in Dec 2024

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed staying at this hotel. For this small hotel the breakfast is very good. The room we stayed was very clean and had no bad smell. The water pressure of the shower is strong and no clogging in the bathroom. All the staff are very friendly especially Jennie and Mia. Before we come to Hanoi Jennie already arranged our 2Days/1Night tour to Halong Bay and just pay everything after we check-in at Lotus Boutique. She send us the price and itinerary of our Halong Bay tour before our trip so we are really prepared for our trip. The price was really affordable and the Cruise Ship actually upgraded our room because It's our anniversary day. I really want to thank Hanoi Lotus Boutique Hotel for making our Vietnam Tour a very memorable one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are all amazing! Mia, Anna and Jennie at the front desk made our stay extra special with their recommendations for day tours, money changers, restaurants, etc. They are always smiling and happy to help. We highly recommend Hanoi Lotus Hotel to everyone planning to visit Hanoi in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Benjamin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At this price range, you can find much better options around. The rooms are not sound proof, and overall the place is not very clean and hygienic. You can take a look at the photos for reference, which were taken during my stay mid-December 2024. Furthermore, after the first night, someone walked into my room at approximately 7.30am. I am thinking it is the hotel housekeeping staff, but still consider it pretty unprofessional to barge in when I am still asleep (giving the benefit of doubt here). Upon informing the hotel receptionist and requesting for an upgrade to a different room type, the receptionist told me that I had to pay USD10 per night for the upgrade, even though my room's security had been compromised. I requested to speak to a Manager instead, who gave me the Royal Suite Large Balcony & Terrace for the remainder of my trip. However the nightmare did not end there, with the room shower and basin constantly clogging up, as shown in the pictures. I once again informed the receptionist, who simply told me to press the sink button, which did not alleviate the matter. A terrible experience and a place to avoid for anyone looking/browsing at this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

NOBLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOTUS BOUTIQUE STAY
Friendly and helpful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yusei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and very helpful polite staff. They are quick and very efficient. Anna is awesome and helped us put together our itinerary for Hanoi and Ha Long bay. Food and all facilities are great. Definitely one of the best facilities in Hanoi. Five star
Stayed 3 nights in Oct 2024