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The Ridges Resort on Lake Chatuge

3.5 star property
Family-friendly 3.5-star hotel with 2 restaurants

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Photo gallery for The Ridges Resort on Lake Chatuge

Front of property - evening/night
Balcony
Lobby sitting area
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Pool

Explore the area

Map
3499 US Highway 76 W, Hiawassee, GA, 30582
  • Chatuge Lake
    ‪2 min drive‬
  • Georgia Mountain Fairgrounds
    ‪10 min drive‬
  • Brasstown Bald Mountain
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Lake View

Standard Room, 1 King Bed, Lake View

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Lake View

Standard Room, 2 Queen Beds, Lake View

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Resort View

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Resort View

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Resort View

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

About the area

Hiawassee

On lake.Stay at this Hiawassee hotel and you'll be within half a mile (1 km) of Chattahoochee National Forest and 2 miles (3 km) of Hiwassee River. Also, Chatuge Lake is within 2 miles (3 km) and Hightower Creek Vineyards is within 6 miles (10 km).

What's nearby

  • Chatuge Lake - 2 min drive - 1.9 km
  • Georgia Mountain Fairgrounds - 10 min drive - 10.5 km
  • Boundary Waters Marina - 11 min drive - 11.1 km
  • Hamilton Gardens - 11 min drive - 10.9 km
  • Brasstown Bald Mountain - 30 min drive - 26.8 km

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 118 min drive

Restaurants

  • ‪Zaxby's - ‬7 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Dairy Queen - ‬7 min drive
  • ‪Hiawassee Brew - ‬6 min drive
  • ‪Taco Bell - ‬7 min drive

About this property

The Ridges Resort on Lake Chatuge

Family-friendly 3.5-star hotel with 2 restaurants
The Ridges Resort on Lake Chatuge offers its guests a water park (surcharge), a marina, and an outdoor tennis court. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. An outdoor pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly The Ridges Resort on Lake Chatuge. Self parking is free.

This 3.5-star Hiawassee hotel is smoke free.

  • 66 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1987
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
The Ridges Resort on Lake Chatuge offers 66 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Lobby sitting area

Lake Chatuge Lodge

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $151
CA $178 total
includes taxes & fees
Apr 15 - Apr 16
Lake Chatuge Lodge

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; USD 19 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Fishing
  • Helicopter/airplane tours
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Pickleball
  • Shopping
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Intelity Gem mobile app before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD 5.0
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 per person
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ridges Resort Ascend Htl Collection Member Young Harris
Ridges Hiawassee
Ridges Resort Ascend Htl Collection Member
Ridges Resort Hiawassee
Ridges Resort Young Harris
Ridges Young Harris
Ridges Ascend Htl Collection Member Young Harris
Ridges Ascend Htl Collection Member
The Ridges Resort Marina an Ascend Htl Collection Member
Ridges Ascend Htl Collection
The Ridges On Lake Chatuge
The Ridges Resort on Lake Chatuge Hotel
The Ridges Resort on Lake Chatuge Hiawassee
The Ridges Resort Marina Ascend Hotel Collection
The Ridges Resort on Lake Chatuge Hotel Hiawassee
The Ridges Resort Marina an Ascend Htl Collection Member

The Ridges Resort on Lake Chatuge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 893 reviews
Rating 8 - Good. 232 out of 893 reviews
Rating 6 - Okay. 80 out of 893 reviews
Rating 4 - Poor. 50 out of 893 reviews
Rating 2 - Terrible. 27 out of 893 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property while we were visiting Helen, Ga. This was a great choice, the property sells itself. Nice fire pits on cool nights. The hotel offers free s’mores to the guest. Good times for family and friends.
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quiet and pretty resort
We stayed at the Ridges Resort for Christmas while visiting family. The Pros: The resort's main area had floor to ceiling windows, overlooking a beautiful lake, a lovely Christmas tree and a warm fireplace. Definitley felt warm and cozy for the holidays. The rooms were clean. The cons: The resort was a bit on the outdated side. it took 10-15 minutes for the hot water to kick-in once the shower or sink was turned on. Overall a good stay. Very quiet without a lot of activity.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities
Super dirty no a 4 star hotel
Stayed 1 night in Dec 2024

8/10 Good

Janna

Stayed 1 night in Jan 2025

6/10 Okay

dunia

Liked: Room comfort
it’s a nice property the carpets are old so they need to changed out makes everything look old
Stayed 2 nights in Dec 2024

4/10 Poor

Laisa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I don't know what makes this place a resort, for me it's just a hotel. There's nothing to do, if I got bored, imagine my 2 year old son. The place needs renovation, the carpet is dirty and looks old, the room was dirty, especially the bathroom, and judging by the smell of the bed linens, they didn't seem to be clean. The view for the lake is nice, but based on everything else it's not worth the price. Disappointed, I definitely wouldn't go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Resort
It was amazing. Awesome views and beautiful rooms and lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
We loved the room view, the smores, the common areas, and great customer service. Definitely a good place to stay
Stayed 3 nights in Dec 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
The property is beautiful but is falling apart and is not worth it the charge 25 resort fee but there are no amenities (news paper n coffee are not worth 25 dollar a day ) I had a 6 days stay no housekeeping I was told my room will be service on the 3rd day I never happen I clean the room myself got my own towel from the front seat etc . On my 5th day the housekeeper walk in to my room without knocking or saying anything I was coming out of the shower There construction material all over the property not safety secure which is a hazard n plain irresponsibility The new removeted room are full of dirty dusk and is impossible to breath in there All the lights in the outside area by the lake broken is completely dark out there safety hazard To firewood going the wood In general a mess not worth the money
Stayed 5 nights in Dec 2024

10/10 Excellent

Hansel

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Niki

Stayed 1 night in Nov 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I enjoyed my stay. The facilit was clean and the grounds were beautiful. We did not leave all day because it was so nice to walk around. However, the resort charges $25 per person for a resort fee. We were told this covered the nightly smores and firepits. Unfortunately, the two nights we stayed the firepits were not ignited. I chose the resort because of the firepits and the beautiful landscape. I was so looking forward to sitting by the firepit. We were told by two front desk staff that they would be lit from 8pm tob10pm. My fiance felt so bad for me he wanted to lite the fire himself. Please don't disappoint another guest. I traveled great distance for this experience and was definitely misled. Other wise, i say give them a try!
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Very pretty.
Stayed 1 night in Dec 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Maggi

Liked: Cleanliness
Disliked: Staff & service
Staff was not very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Bristol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous resort and very friendly staff. The restaurant the Oaks was one of the nicest anns delicious restaurants we’ve ever been to!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Edward

Liked: Cleanliness
Disliked: Staff & service
Check in was horrible. Two clerks staring at me as I arrive at front desk. It was 1:00. I was not greeted...just told that check in is at 4:00. I asked if our room was ready. The reply..."check in is at 4:00." When I asked again if our room was ready, I was told that people take advantage of early check in. I didn't understand how people take advantage of early check in. I asked if my husband and I could change in bathroom for a function and at that point the clerk prepared two room passes and told me that she will let the manager know of our early check in. Wasn't sure what that was all about. Also, telephone in room didn't work. Some outlets didn't work. Our TV didn't work. Had to go to the front desk and the clerk brought us a new cable box for us to hook up.
Stayed 1 night in Nov 2024

8/10 Good

Kris

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Edward

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing vacation at The Ridges Resort on Lake Chatuge. Lots of shops and restaurants close by and things to do within a 30 mile drive.
Stayed 7 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024