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Best Western Helena/Capitol Hotel

2.5 star property
Hotel perfectly located for exploring Helena

Choose dates to view prices

Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
1714 11th Ave, Helena, MT, 59601
  • Montana State Capitol
    ‪8 min walk‬
  • Cathedral of St. Helena
    ‪3 min drive‬
  • Carroll College
    ‪4 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

About the area

Helena

City center stay.You'll find Montana Historical Society Museum and Montana State Capitol within a 15-minute walk of this Helena hotel. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

What's nearby

  • Montana Historical Society Museum - 8 min walk - 0.7 km
  • Montana State Capitol - 8 min walk - 0.7 km
  • Cathedral of St. Helena - 3 min drive - 1.8 km
  • Carroll College - 4 min drive - 2.8 km
  • Helena Civic Center - 4 min drive - 2.8 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Town Pump - ‬11 min walk
  • ‪1889 Coffee House - ‬4 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel perfectly located for exploring Helena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1988
  • Casino
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Casino
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

FRED, Helena

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Apr 2025

10/10 Excellent

FRED, Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice
Stayed 2 nights in Mar 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable room

Clean comfortable room and bed. Breakfast was really slow.
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Ronald

Disliked: Staff & service, property conditions & facilities
Costly but shade didn't work and swimming pool was not open. Area was ugly.
Stayed 1 night in Jan 2025

10/10 Excellent

Coy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with family and small children
Only thing I really have to complain about is that we didn’t have enough towels in our room. We called down and they brought us up some extras. Overall the room was what we expected and we were satisfied.
Stayed 2 nights in Jan 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Randy, Soldotna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 1 night in Jan 2025

8/10 Good

Sharon, Billings

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was spotless with comfortable beds and plenty of ports for charging electronics. The staff were lovely and the complimentary breakfast was amazing. 5/5!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Natasja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Racquel, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Helpful and attentive staff makes for a friendly atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Very comfortable beds.
Stayed 3 nights in Jan 2025

8/10 Good

Shelley

Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were extremely accommodating with my last minute reservation and made my stay very enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Agatha

Travelled with family
Liked: Cleanliness, staff & service
Average hotel building, but it was clean and great breakfast. Staff were very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place - would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Travelled with family
Stayed 1 night in Dec 2024