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Sure Hotel by Best Western Hilden-Duesseldorf

Hotel with free WiFi, connected to the airport in Hilden

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Photo gallery for Sure Hotel by Best Western Hilden-Duesseldorf

Food and drink
Lobby
Business Room, 1 Single Bed
Front of property
Food and drink

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
Schwanenstr. 27, Hilden, NW, 40721
  • Benrath Palace
    ‪7 min drive‬
  • Classic Remise Duesseldorf
    ‪10 min drive‬
  • Mitsubishi Electric Hall
    ‪10 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪31 min drive‬

Room options

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed

Business Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Single Bed

Business Room, 1 Single Bed

Business Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Single Bed (Quiet Location)

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed (Quiet Location)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Hilden

Close to airport.You'll be within 3 miles (5 km) of Benrath Palace and 6 miles (10 km) of Rhine with a stay here. Neanderthal Museum and Bergisches Land Nature Park are also within 6 miles (10 km).

What's nearby

  • Benrath Palace - 7 min drive - 4.9 km
  • Classic Remise Duesseldorf - 10 min drive - 11.6 km
  • Mitsubishi Electric Hall - 10 min drive - 11.8 km
  • Neanderthal Museum - 11 min drive - 8.7 km
  • Konigsallee - 14 min drive - 14.7 km

Getting around

  • Düsseldorf-Benrath Station - 6 min drive
  • Hilden Süd S-Bahn - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 31 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪BARock - ‬4 min walk
  • ‪Cafe Extrablatt Hilden GmbH - ‬5 min walk
  • ‪Röstzeit - ‬3 min walk
  • ‪Olive - ‬2 min walk

About this property

Sure Hotel by Best Western Hilden-Duesseldorf

Hotel with free WiFi, connected to the airport in Hilden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sure Hotel by Best Western Hilden-Duesseldorf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hilden hotel.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Hilden-Duesseldorf offers 93 accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hilden hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Languages

English, German

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 12 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Area rugs in room
  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • LED TV with premium channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.00 per person
  • Uncovered self parking fee: EUR 12.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Amber Duesseldorf
Amber Hilden
Amber Hilden Duesseldorf
Amber Hotel Duesseldorf
Amber Hotel Hilden
Amber Hotel Hilden Duesseldorf
Duesseldorf Hilden
Hilden Amber Hotel
Hotel Amber Hilden
Hotel Hilden Amber
Sure By Hilden Duesseldorf
Amber Hotel Hilden Duesseldorf
Sure Hotel by Best Western Hilden Duesseldorf
Sure Hotel by Best Western Hilden-Duesseldorf Hotel
Sure Hotel by Best Western Hilden-Duesseldorf Hilden
Sure Hotel by Best Western Hilden-Duesseldorf Hotel Hilden

Sure Hotel by Best Western Hilden-Duesseldorf Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 140 reviews
Rating 8 - Good. 64 out of 140 reviews
Rating 6 - Okay. 29 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Annie

Travelled with family
The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Stayed 3 nights in Jun 2024

6/10 Okay

John

Travelled with family
I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kathrin

Travelled with family and small children
Liked: Cleanliness, staff & service
We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023

8/10 Good

Kristaq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good middle of the road hotel.
Stayed 2 nights in Feb 2020

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs An update. Also a kettle should be I. The room Cold cold nights It’s nice to have a tea etc
Stayed 3 nights in Dec 2019

8/10 Good

Warwick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Annie

The hotel needs to adopt the new ever changing environment, Better showers, they’re outdated. USB outlets should be provided throughout the room. Beds needs to be the true king/queen The gap between the bed made it extremely uncomfortable to sleep. More amenities like lotions and conditioner. The breakfast was super and staff are friendly.
Stayed 1 night in Jul 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Comfortable, pleasant stay Nice local area No coffee maker in roo Nice breakfast offered.
Stayed 3 nights in Oct 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Peter, Wenonah, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be sure to ask for a room in the back. Any room at the front is very loud because of the main thoroughfare with a lot of noisy traffic just below when the window is open. Parking costs extra either in the hotel garage, or if it is full, in the nearby parking garage. The hotel is right by the beautiful, friendly pedestrian center of Hilden, absolutely worth seeing by all means!! The hotel dining room with free breakfast is memorable and quaint --- do not miss that.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Convenient for the middle of town, reasonable restaurant and bar, but plenty of other places to eat nearby if you fancy a change. Easy parking. Very good breakfast including cooked eggs, bacon & sausage as well as more 'continental style'

8/10 Good

Greg

Liked: Staff & service, property conditions & facilities

Comfortable with nice breakfast

The Amber Hotel is relatively comfortable, with nice big rooms and a proper shower (very important) The food is fine, with the "Amburger" and the breakfast is one of the best I've had in Germany.
Stayed 3 nights in Feb 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities

Ok hotel

Stayed in a second floor room adjacent to the road. A bit noisy. Otherwise no complaints
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

I received an awesome bargain due to peak-holiday season in that state and thus reduced bus iess activity. Best hotel in town and sourrounds.
Stayed 1 night in Aug 2017

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

OK when the weather is not hot

The location, staff and room were all good. But I stayed during summer and the room was extremely hot which made relaxing in the room or sleeping very difficult. I would not stay here again in summer, maybe at other times of the year.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great service as always from the Amber Hotel! Close to the office and very clean and tidy.

10/10 Excellent

Darren, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amber Hilden Hotel is a great stay

The included breakfast was fantastic.

6/10 Okay

Not Provided

Liked: Staff & service
Disliked: Room comfort

4/10 Poor

Hannah, Hilden

Disliked: Room comfort

Twin bed, loud room, no sleep

I've heard there are better rooms in this hotel, but I didn't get one. Single twin bed, tiny room. Thin walls, no air conditioning for white noise, so you can hear every movement in other rooms, hallway, and the stairs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad experience @ Amber Hilden

Amber hotel is not worth for money. i was upset with the condition of the room -bed was not comfortable -unfriendly reception staffs -not even have basic needs at room