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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property
4-star hotel near American Museum of Science and Energy

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Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Interior entrance
Room, 1 King Bed, Accessible, Bathtub (Mobility)
Junior Suite, 1 King Bed with Sofa bed
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Bar
  • Room service

Explore the area

Map
215 S Illinois Ave, Oak Ridge, TN, 37830
  • American Museum of Science and Energy
    ‪16 min walk‬
  • Children's Museum of Oak Ridge
    ‪3 min drive‬
  • Y-12 National Security Complex
    ‪39 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Refrigerator

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

About the area

Oak Ridge

Central Oak Ridge getaway .You'll find American Museum of Science and Energy and Children's Museum of Oak Ridge within 2 miles (3 km) of this hotel. Also, Y-12 National Security Complex is within 2 miles (3 km) and Haw Ridge Park is within 6 miles (10 km).

What's nearby

  • American Museum of Science and Energy - 16 min walk - 1.4 km
  • Children's Museum of Oak Ridge - 3 min drive - 3.0 km
  • Windrock Park Campground - 13 min drive - 11.9 km
  • Oak Ridge National Laboratory - 25 min drive - 22.0 km
  • Y-12 National Security Complex - 39 min drive - 22.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Sonic Drive-In - ‬2 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬11 min walk

About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4-star hotel near American Museum of Science and Energy
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly DoubleTree by Hilton Hotel Oak Ridge - Knoxville also features a vending machine, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Oak Ridge hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Exterior

Holiday Inn Express & Suites Oak Ridge by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 483 reviews
The price is CA $191
CA $219 total
includes taxes & fees
May 4 - May 5
Holiday Inn Express & Suites Oak Ridge by IHG

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 6.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.41 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in hallways (33 inches high)
  • Handrails in stairways (33 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with premium digital channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 32.93 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.41 per person
  • Fee for in-room wireless internet: USD 6.95 (rates may vary)
  • Fee for in-room wired internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 32.93 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville
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DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 915 reviews
Rating 8 - Good. 278 out of 915 reviews
Rating 6 - Okay. 82 out of 915 reviews
Rating 4 - Poor. 32 out of 915 reviews
Rating 2 - Terrible. 28 out of 915 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 7 nights in Dec 2024

10/10 Excellent

DEMETRICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lights went out for a long period of time and the elevator made a ton of loud noise. Property very outdated
Stayed 1 night in Dec 2024

8/10 Good

Davis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Clean rooms, nice property. Really loved the comfy beds and pillows. I will return and stay again when in the area.
Stayed 2 nights in Dec 2024

8/10 Good

Kris

Stayed 2 nights in Dec 2024

6/10 Okay

Sam Mathew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms are old and not well cleaned. Breakfast was good. Building needs renowation, Giving old vibes
Stayed 1 night in Nov 2024

8/10 Good

Treva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice quiet place with really comfortable beds
Stayed 2 nights in Nov 2024

6/10 Okay

Frog

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not terrible.
The beds were both stained with something red near the corners. I checked for bed bugs and thankfully there were none. The Door stop was broken as well. Overall, I didn't really care as I was too tired to. Luckily, the bed linens and mattress protector were both clean and you could smell the detergent on them, so I just slept one night and got out.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was comfortable & clean, the staff at front dest were friendly. We had breakfast at the resturant & we didnt have anyone to serve us. We had to help oursellf to everything. So it was a not so good experience in that department.
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Was a little warm in our room. But, everything else was great!
Stayed 1 night in Nov 2024

10/10 Excellent

McKenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Travelled with family
Disliked: Property conditions & facilities
Past its prime
Like most Double Tree properties, this one was old, tired, and in desperate need of an update. Smelled bad, needs so much that maintenance just isn’t enough. Time to call it a day.
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay again…
After check-in we put our stuff in the room and went out to get dinner after driving all day. Once we got back to relax for the night and unpack we noticed how dirty the bathroom was. There was hair all over the bathroom floor, dirty shower floor/hair on it and the toilet was dirty and had dried up urine on the bottom of the toilet seat. This made us grossed out and unsure how clean the rest of the room could be and the bedding. So we went down and showed photos and were given a new room. The lady at the front desk was nice but did mention how housekeeping was busy and had to turn rooms quickly. I stated that I understand it’s busy, but that’s not an excuse for cleanliness issues. We pack back up and move across the hall to a new room. Upon opening the door we hear a weird noise and it’s coming from the ac unit. It will not operate properly when adjusting it and continues to make a horrible noise. So, back down we go and now we are given another room. The third room seemed to be cleaner and had a new ac unit. We unpack again and relax. We noticed was there are no bathroom vents to run while you shower so it steams up fast and everything gets wet and/or very damp in there. The water also comes out of the shower head very hard and hurts when you’re showering, to the point where you cannot wash your face in the shower. The shower drain didn’t drain well at all so you’re standing in water. This wasn’t a horrible stay and the front desk staff was nice, but I would not choose
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Aug 2024

10/10 Excellent

Eli

Stayed 1 night in Sep 2024

10/10 Excellent

Lia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Judy, Nashville

Travelled with family, Business traveller
Just a little note tucked in key card to day no towels or maid service of any kind for four days unless asked. When I did see little note and called , I had to go to front desk to get towels and mostiurizer because lotion bottle was empty. Also told hotel did not provide glasses in the room when there were glasses in the room. Just wanted clean ones for second day. The restaurant personal were very friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Carolyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is in need of an update- smells musty, reds an overall freshen up. Our first room had a dirty toilet, so we moved to a second room which was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Misty

Liked: Cleanliness, staff & service
It is an older hotel. The lobby looked nice with all the plants. The room we had very humid and no pictures on the wall. It was clean though and that says a lot. Price wasn't terrible probably due to it being an older property and no breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice restaurant and great bar. Everyone was very nice and helpful
Stayed 3 nights in Jul 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. No problems with check in and the room was very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024