Lockport Hotel

2.5 star property
Hotel near Kenan Center in Lockport

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lockport Hotel

Lobby
Indoor pool
Standard Room, 2 Queen Beds | Living area
Blackout drapes, soundproofing, iron/ironing board
1 King Bed Executive Nonsmoking | Bathroom

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
515 S Transit Street, Lockport, NY, 14094
  • Four Seasons Players
    19 min walk
  • Kenan Center
    4 min drive
  • Allie Brandt Lanes
    5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Standard Room

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lockport

City center stay.Within 2 miles (3 km) of this Lockport hotel, you'll find Kenan Center and Erie Canal Discovery Center. Lockport Caves and Lockport Locks and Erie Canal Tours are also within 3 miles (5 km).

What's nearby

  • Lockport Caves - 2 min drive
  • Erie Canal Discovery Center - 2 min drive
  • Lockport Locks and Erie Canal Tours - 3 min drive
  • Lockport Country Club - 4 min drive
  • University At Buffalo - North Campus - 16 min drive

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Hotel near Kenan Center in Lockport
Lockport Hotel offers its guests a children's pool, an indoor pool, and a fitness center. WiFi is free in public spaces. Lockport Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Lockport hotel is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 34-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Lockport Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 175 reviews" "
Rating 8 - Good. 46 out of 175 reviews" "
Rating 6 - Okay. 25 out of 175 reviews" "
Rating 4 - Poor. 23 out of 175 reviews" "
Rating 2 - Terrible. 22 out of 175 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this pet friendly room based on some reviews and pictures. Big mistake. When booking online, I reserved anticipating the need for a pet friendly room. Upon arrival, the hotel looked as if was permanently closed. My first thought was, please don't let that be our hotel. It was, evidently they are under construction for a remodel. We were not notified of this. Got inside and had to walk around for several minutes, yelling, "hello!" to find someone to help. Ironically the lady who came to help, opted to answer the phone first, and was rolling her eyes while being extremely rude to the person on the other end. She checked us in, we went to check out our room and were greeted by the smell of urine. We checked the room out, while there wasnt any evidence of bedbugs on the mattress, they were very yellow and stained. We went to check out the pool and other common areas, not being able to access the pool, our key cards weren't working, we peeked in the window to see cloudy water and lots of black sentiment in the pool. On the way through the lobby the clerk stopped us and said that we were going to have to pay an additional fee per night because we had our pet, I had already made that arrangement for the pet when I booked. We ended up leaving, but not after being told that we would still be charged for the night, even though we had been there less than 30 minutes and the the hotel was basically empty. Here we are 5 days later and no refund at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Desk attendants were very nice and the rooms were fine, understanding that the hotel is going through renovations/construction and conversion to be a Hilton. Breakfasts are pretty minimal as far as selection, but better than nothing. The hotel housed several people that were displaced by a fire and lost their home. That impressed me greatly that someone involved had a heart.
Stayed 2 nights in Sep 2024

6/10 Okay

sue

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean but the property needs to be updated
Stayed 1 night in Sep 2024

10/10 Excellent

Lelo

Stayed 1 night in Aug 2024

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lelo

Stayed 1 night in Aug 2024

10/10 Excellent

Annette ABIGAIL

Stayed 1 night in Aug 2024

10/10 Excellent

Dr William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front disk individual was outstanding
Stayed 1 night in Sep 2024

8/10 Good

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There were some construction that hasn’t been completed yet but it wasn’t bad. We did t experience any noise from it. Some things and furniture were outdated but they are renovated the some of the rooms. The staff was wonderful and very helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I returned early afternoon to the hotel from visiting family member who just lost her husband. The hallway was dark and the ceiling lights were hanging down out of the ceiling and ceiling tiles were all over the floor. Not only was it a hazard to walk but having electrical hanging from the ceiling was unacceptable. I was never notified that it would be happening. The website never mentioned renovations. I shouldn’t have been put on a floor that would be renovated. I should have been given the option. I would like a refund. I couldn’t even find another hotel with availability to change. Going home wasn’t an option as I needed to be there to help my sister when she needed me during her loss.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Harish

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Near By naigara - 30 minutes ride Friendly 24 hous available staff. Clean, Good washrooms, clean comfy roomms, good A?C value for money Good breakfast options.
Stayed 2 nights in Aug 2024

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees work hard all of time and people very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephany

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Tanvir

Disliked: Staff & service
Smallest rooms. Not enough parking for the guests.
Smallest room I have ever stayed. It’s so small comparing the price. They said they had free parking. Truth is parking lot inside and back of the building has very few spot. So I had to do street parking near the hotel. It was raining cats and dogs and I was soaked. Inexcusable considering it’s Long Island. Will never go back.
Stayed 1 night in Aug 2024

8/10 Good

Frank

Liked: Staff & service
The property is being renovated so some slack must be given. Outside is a mess, but the rooms are immaculate. Since it's a non-smoking facility, ashtrays or receptacles should be put at each entrance as there are many butts on the ground just outside the doors. The staff is very friendly, and the cleaning crews are as well. I would definitely recommend this hotel.
Stayed 2 nights in Aug 2024

4/10 Poor

Adrian

Stayed 2 nights in Aug 2024

10/10 Excellent

Sajid

Very good for short stay, they didn’t clean breakfast area
Stayed 1 night in Aug 2024

10/10 Excellent

Raphique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Estefania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping near by
Stayed 4 nights in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

james

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Torn bedding and curtains. Cigarette damage on coverlet. Dirty bathroom including clumps of hair and spiders.
Stayed 1 night in Aug 2024