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Hyatt Place Louisville East

3.0 star property
Louisville hotel in Jeffersontown area

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Photo gallery for Hyatt Place Louisville East

Seasonal outdoor pool
Bar (on property)
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Oxmoor Center
    ‪4 min drive‬
  • E.P. Tom Sawyer State Park
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Drury Inn & Suites Louisville East

Louisville
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,008 reviews
The price is CA $125
CA $147 total
includes taxes & fees
Apr 21 - Apr 22
Drury Inn & Suites Louisville East

About the area

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 2 miles (3 km) of Hurstborne Shopping Center and Hurstbourne Corners Shopping Center. Hunnington Place Shopping Center and Oxmoor Center are also within 3 miles (5 km).

What's nearby

  • Oxmoor Center - 4 min drive - 4.0 km
  • E.P. Tom Sawyer State Park - 5 min drive - 5.1 km
  • Baptist Hospital Louisville - 5 min drive - 6.8 km
  • Southeast Christian Church - 6 min drive - 5.9 km
  • Mall St. Matthews - 6 min drive - 5.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪IHOP - ‬2 min drive
  • ‪Panera Bread - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

Hyatt Place Louisville East

Louisville hotel in Jeffersontown area
Hyatt Place Louisville East offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 1170 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Louisville East also features concierge services, laundry facilities, and a convenience store. Parking is available for a fee.

This Louisville hotel is smoke free.

  • 121 guestrooms or units
  • 1170 sq ft of conference space
  • 109 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Lobby

Drury Inn & Suites Louisville East

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,008 reviews
The price is CA $125
CA $147 total
includes taxes & fees
Apr 21 - Apr 22
Drury Inn & Suites Louisville East

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and excellent staff.
Stayed 1 night in Mar 2025

10/10 Excellent

matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kacee

Kacee at check in was above excellent. Friendly, accommodating, lovely and welcoming attitude despite the nasty winter weather
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

No food or bar

There was a bar and grill that only served outrageously priced bottled cocktails and they were “out of food”. They literally didn’t have any food to offer. We had to leave in a snowstorm (the reason we stopped in the first place) to get food. It was quiet and clean which I loved. I just wish they had food and a bar like is advertised.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to rest
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great management and staff

The staff and management couldn’t have been more accommodating. We were visiting Louisville for my father-in-laws passing and funeral and needed flexibility on timing etc. loved the location
Stayed 3 nights in Jan 2025

10/10 Excellent

Tommy

Stayed 1 night in Dec 2024

10/10 Excellent

Chizaram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean environment, hotel room was comfortable and had updated amenities. We enjoyed our stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great people and great service, we will Stay there again
Stayed 5 nights in Aug 2024

10/10 Excellent

Samuel, Murray

Stayed 4 nights in Dec 2024

6/10 Okay

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Heather, Mesa

Stayed 2 nights in Dec 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst customer service!!! Made a mistake when booking the reservation. Tried to fix the date and they refused to issue a refund so i could book the correct date and just took my money instead. Never want to stay at a place that treats people in that manner.

10/10 Excellent

Orion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and feel welcomed

This check-in was so very easy. Evan was very accommodating and offering to do anything necessary for me. He wanted to make sure I had a pleasant stay. I felt welcome and safe at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilmore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms, Staff was friendly, had a hot Chocolate Bar which was nice on a cold night
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good people working there and reasonable rated
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
More toliet paper in the room
Stayed 3 nights in Dec 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight

The layout of this particular Hyatt chain Is always tricky with the bath area. Way too small but function. The shower needs a good deep cleaning however we had a shower mat. Other than that it was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable king mattress, large suite like room, variety of hot and cold breakfast items, selection of drinks in the evening from the bar, friendly staff, convenient location for the zoo and mega cavern. Would stay here again.
Stayed 1 night in Dec 2024