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Sercotel Madrid Aeropuerto

4.0 star property
4-star hotel near El Capricho Park, connected to the convention center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Madrid Aeropuerto

Lobby
Seasonal outdoor pool
Classic Twin Room
Property entrance
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • El Capricho Park
    ‪14 min walk‬
  • Juan Carlos I Park
    ‪16 min walk‬
  • Plenilunio Shopping Mall
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, blackout drapes

Room (Familiar)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Memory foam beds, minibar, in-room safe, blackout drapes

Classic Twin Room

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 2 Twin Beds

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Room

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Pool
Free airport shuttle
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1883)
The price is CA $161
per night
CA $177 total
includes taxes & fees
1 Feb - 2 Feb
Hotel Maydrit Airport

About the area

Madrid

Barajas stay.Within a 15-minute walk of this Barajas hotel, you'll find El Capricho Park and Castillo de la Alameda. Juan Carlos I Park and Fuente de la Concha are also within 2 miles (3 km).

What's nearby

  • Juan Carlos I Park - 16 min walk
  • Riyadh Air Metropolitano - 5 min drive
  • IFEMA - 5 min drive
  • Plenilunio Shopping Mall - 5 min drive
  • Real Madrid City - 9 min drive

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • ‪Burger King - ‬8 min drive
  • ‪Ginos Plenilunio Park - ‬6 min drive
  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪Babel - ‬20 min walk
  • ‪100 Montaditos - ‬6 min drive

About this property

Sercotel Madrid Aeropuerto

4-star hotel near El Capricho Park, connected to the convention center
Sercotel Madrid Aeropuerto offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 17 per day)
  • Secured covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free roundtrip airport shuttle from 5:00 AM - 1:00 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 5 AM–10:30 AM: EUR 13.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV
  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 9:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable hotel located near airport with free shuttle service. It made getting to the airport for our flight home very easy. Hotel restaurant was great as was staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrice, ROSEVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. We needed a place close to the airport for our early morning flight.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The AC was turned off due to season we are not used to sleeping in this type of temperature other than that everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed a lovely night at Sercotel Madrid Aeropuerto. The ambiance was fancy, and the amenities were top-notch. The only issue was that the air conditioner took a while to be fixed, but the staff was responsive and accommodating. The shuttle service to the airport was very convenient. Overall, I had a great experience and would recommend it!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

oka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby and staff were great. Staff was very nice letting us in early. The staff is the reason I give this hotel 2 stars. Very friendly. However, the room was gross. Dirty walls, sticky floors, towels just thrown everywhere in the bathroom. The room was loud, could hear everything on the floor, doors shutting, people talking.. Windows let the dogs bark all night. The restaurant has a small limited menu that is over priced for the value. The meals are not good at all, we had pizza and the burger and were not impressed. I would not stay here again for the price. Disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Stayed 1 night in Sep 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Airport
The front desk staff was extremely friendly and helpful. The lobby has been updated and the breakfast and coffee offerings were really good. The room itself was clean, but it was smaller than I was anticipating. We only stayed for one night, but with two kids and two adults (bunk beds + what felt like larger than a full but smaller than a queen bed) it would have been tough to stay longer than that. They also seem to limit how low you can put the air conditioning - about 72F/22C. To sleep, we like it a few degrees cooler and it was a little uncomfortable. The hotel offers a free shuttle to the airport which was on time and very helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
An airport hotel but we arrived at midnight to no food, no tea/coffee or other beverages. Mini bar had one bag of nuts & a can of olives. No restaurant open before our shuttle left in the morning. Staff good but no amenities available. Not his fault.
Stayed 1 night in Oct 2024

6/10 Okay

Shauna

Close to airport
Chosen for proximity to airport and shuttle bus. Staff was efficient, but not overly friendly. Restaurant has limited menu, but food was good. Room adjoined children’s playground and was noisy.
Stayed 1 night in Sep 2024

8/10 Good

Trini

Stayed 1 night in Sep 2024

6/10 Okay

ana, Auburn

Liked: Staff & service, property conditions & facilities
The receptionists was very friendly so that was the best part of my stay, room clean, spacious and comfy. The downside for me was options of food if you check in late , no even a vendor machine and the mini bar in room was no full stock
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a brief stay.
We stayed here one night prior to plane travel. Just to note that you have to call the hotel for the airport shuttle upon arrival at Barajas. The hotel is about a 15 minute drive from the airport but there can be heavy traffic. The hotel is modern and the room is comfortable and quiet. The pool is not heated. The little commercial area has some good restaurants. The metro is a short walk through a residential area.
Stayed 1 night in Sep 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Emily

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The showers in this hotel don’t have a door or curtain enclosing them. When taking a shower water goes all over the floor making it quite slippery and dangerous. There’s a short rubber gasket that’s supposed to hold the water from flowing out the shower, but this was not properly sealed in our room so more water would get on the bathroom floor. During the morning they offer breakfast but this it was communicated anywhere that you had to pay for the breakfast. Finally, we used the hotel shuttle to the airport. The driver was very unfriendly not helping to load or unload our luggage into the van.
Stayed 1 night in Sep 2024

8/10 Good

Ovidio

Liked: Cleanliness, staff & service, property conditions & facilities
Getting to it by car was a little complicated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, light corner room with view of the neighborhood. This property is in a neighborhood of apartment buildings with small plazas that contain a shop and some local restaurants. It is a bit of walk from the metro but offers transport van to and from the airport which is five minutes away.
Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Ara

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Ann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, helpful and accommodating staff.
Stayed 1 night in Sep 2024

8/10 Good

simon

Disliked: Room comfort
We are a couple, and they gave us a room with 2 single beds. We were also told that the breakfast was complimentary, but we had to pay for it, even for a single coffee (3euros). There wasn’t a coffee machine in the room
Stayed 1 night in Aug 2024

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024