This is more like a student residence complex (place is close to major universities) that rents out rooms for transient stays and is not a hotel, so no room service and toiletries included, but there was bottled water and some instant coffee, which was great. Spent only one night here in a standard room, and it was clean, bed was comfortable, fridge, aircon and hot shower worked okay. Having a desk in the room was useful to get some work done. Big TV was awesome. Internet connectivity was good in the room, but speed was mediocre. A minor bother is that the entrance to the corridor of rooms had biometric security, but I guess only the long-term residents have access to this as I had to ask a member of staff to open it for me every time I enter. The staff were really excellent, though, and were available 24-hours (I checked out at 3am and they were there!). For the price, it was worth it and would recommend to others looking for accommodation in the area.