In Milpitas .You'll find Great Mall of the Bay Area and LEGOLAND® Discovery Center within 2 miles (3 km) of this motel. BAPS Shri Swaminarayan Mandir and Silicon Valley University are also within 3 miles (5 km).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Entertainment
Flat-screen TV with premium cable channels
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower/bathtub combination
Towels provided
More
Air conditioning
Free local calls
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per stay
Service fee: USD 2.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.
Property is also known as
Heritage Inn Milpitas
Heritage Milpitas
Heritage Inn Motel
Heritage Inn Milpitas
Heritage Inn Motel Milpitas
Heritage Inn Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 99 out of 699 reviews
10 - Excellent
99
Rating 8 - Good. 94 out of 699 reviews
8 - Good
94
Rating 6 - Okay. 101 out of 699 reviews
6 - Okay
101
Rating 4 - Poor. 104 out of 699 reviews
4 - Poor
104
Rating 2 - Terrible. 301 out of 699 reviews
2 - Terrible
301
4.8/10
Cleanliness
5.6/10
Staff & service
4.8/10
Amenities
4.4/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
4/10 Poor
Erin
9 Dec 2024
Disliked: Cleanliness
Erin
Stayed 1 night in Dec 2024
8/10 Good
Verified traveller
9 Nov 2024
Liked: Cleanliness, staff & service, room comfort
103
Top bolt missing lock. Most of night, lunatic knocking side door.
Overall clean, comfortable. Ok
The price reflects the condition of the property. General outside upkeep is 1 out of 5. The lounge chair inside the room was stained. The deadbolt was missing. I had to plug in the microwave and mini fridge. A nightstand was missing a drawer. The bathroom window couldnt be secured and i was on the ground floor. The smell in the lobby and room was musty and heavy. I wont be coming back here.
The hotel manager was amazing! He went above and beyond and mayo make me feel welcome! I definitely recommend this motel to everyone who need a quiet, clean and good customer service experience to come and check in to this best kept secret motel in Milpitas, CA
First arrived and the office has a distinct damp odor. Clerk was pleasant. The room however.... wow. The door was not securable. You could see daylight through it and the top lock was missing. Room had water damage over the beds and the wall paper was stained. Room smelled like smoke and mold. Stains all over the chairs. Bedspread was the newest thing in the room, but definitely more plastic than fabric. Refrigerator was pulled out in the walkway leading to the bathroom for no known reason so had to move that first to get to the bathroom. The bathroom was ok from the outside, but the shower had sand in the bottom of it and mold all around the shower stall. Towels were worn and grey. Walked back out into the living quarters and the fire alarm was missing from the wall and the junction box was open. Other outlet plugging into the TV had no cover to the electrical components and just wallpapered over it. Room was absolutely not securable and definitely not safe feeling with people on either side of me yelling at each other, so I grabbed my bag and left. No other hotels were available in the area so I literally drove home 2 hours because of how terrifying the room was
The staff and management are top-notch!
Friendly, courteous, and knowledgeable.
This is an excellent value.
This is not a Holiday Inn, but it’s still pretty good, and I do stay there frequently.
Room was old and dirty. Towels had black stains. Old lamps with old stains unoperative but still uglying up the room. Headboard was off the bed and propped up against a wall.
Robert
Stayed 1 night in Nov 2023
10/10 Excellent
Jessica
5 Nov 2023
Jessica
Stayed 1 night in Nov 2023
6/10 Okay
zhongjian
1 Nov 2023
Liked: Staff & service
Disliked: Cleanliness
No coffee machine to make hot water, no water cup in the room