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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property
4.5-star luxury hotel near Bourbon Street

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Outdoor pool, sun loungers
Lobby
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Saenger Theatre
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (City View)

Standard Room (City View)

Standard Room (City View)

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Tower (Alexa)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Alexa)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Tower (Alexa)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3597)
The price is CA $342
per night
CA $403 total
includes taxes & fees
16 Mar - 17 Mar
Wyndham New Orleans - French Quarter

About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Bourbon Street - 1 min walk
  • Canal Street - 1 min walk
  • Caesars New Orleans Casino - 9 min walk
  • Ernest N. Morial Convention Center - 17 min walk
  • Caesars Superdome - 17 min walk

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5-star luxury hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property does not permit coolers in guestrooms.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1565 out of 4008 reviews
Rating 8 - Good. 925 out of 4008 reviews
Rating 6 - Okay. 639 out of 4008 reviews
Rating 4 - Poor. 405 out of 4008 reviews
Rating 2 - Terrible. 474 out of 4008 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bed was extremely hard didn’t sleep at all
Stayed 1 night in Feb 2025

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the staff. The restaurant was a little stuffy. The toilet was too short and the support bars were not in a handy place.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristina

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We arrived at 4pm for check in, and a room was not ready until 5:41 pm. We were not the only ones waiting for rooms. Our room was on the 2nd floor facing Bourbon Street. Which I should have known better but Bourbon Street is 24 hours and VERY loud. Room needs some soundproofing. For a hotel of this quality there should be a comforter, something fluffy and comfortable on the bed, instead there was just a scratchy white blanket type thing. We were freezing so we asked the front desk for extra blankets. 45 minutes went by and no blankets. Called the front desk back and finally got extra blankets about 20 minutes later. Could feel the mattress springs through the mattress. Overall location is good but would probably not stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

cong

Stayed 3 nights in Nov 2024

8/10 Good

Ricardo Candas

Decent for the price. Be ready to fell like you're being watched as you walk through the cold qnd somewhat dark hallways to find your room. Definitely felt the "creepy " New Orleans vibe...it checked that bix for me 😌
Stayed 3 nights in Nov 2024

8/10 Good

Cornelius

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is dated but it’s in a great spot. Very nice restaurant couple doors down. Blue bayou.
Stayed 3 nights in Nov 2024

8/10 Good

Sharika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always a pleasure to stay here. Very secure because you’re required to have a wristband for entry.
Stayed 2 nights in Nov 2024

6/10 Okay

Lekha

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Average Bad Sevice
Stayed 3 nights in Nov 2024

8/10 Good

Brandon

Stayed 1 night in Nov 2024

2/10 Terrible

Cantrice

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room horrible bathroom flooded they need to upgrade
Stayed 3 nights in Nov 2024

8/10 Good

Veba R

Stayed 2 nights in Nov 2024

10/10 Excellent

Leroy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

LaToya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. They made sure to help us in anyway they could. Even with this being a very busy weekend. They were amazing with great southern hospitality. I’ll will stay there again very soon.
Stayed 2 nights in Nov 2024

6/10 Okay

Miss

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff needs to deep clean ALL rooms and the hallway smells moldy. The shower curtain in the shower is horrible. The rooms aren’t vacuum, the headboards were dusty.
Stayed 2 nights in Nov 2024

4/10 Poor

Roosevelt

Travelled with family
Disliked: Amenities, property conditions & facilities
The room had no microwave. The TV WAS OLD AND OUT DATED. THE HEATER DID NOT WORK HAD TO CALL SERVICES AND I HATE When people HAVE TO COME IN MY ROOM. THE WHOLE HOTEL MNEEDS TO BE PAINTED AND UPDATED. THE VALET SERVICE AS WE CHECKOUT SHUTTER GUEST TO GET THEIR CAR SO MY HUSBAND HAD TO RIDE THE SHUTTER BUS TO GET OUR VEHICLE AND I HAD TO SIT IN THE LOBBY WITH OUT PROPERTY UNTIL HE MADE IT BACK THEY OFFER NO DISCOUNT FOR THE INCONVIENCE I WOLL NEVER STAY THERE AGAIN
Stayed 3 nights in Nov 2024

4/10 Poor

James

Stayed 1 night in Nov 2024

10/10 Excellent

Jerome, Maumelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was EXCELLENT. Very safe and clean. Hotel is on the corner of Bourbon and Canal, so common sense should "tell you" its a litte noisey at night until around 3 or 4 on the weekend. Ask staff to move u to a quieter side of the hotel, if available
Stayed 1 night in Nov 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is not close to what is listed in their description. Book with caution!
Stayed 1 night in Nov 2024

4/10 Poor

Raymond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Security was good, had an officer Steele who assisted my questions. Lot of people hanging around outside Couldn’t get vehicle Ice machine not working Charged extra to change date
Stayed 2 nights in Nov 2024

2/10 Terrible

Tamara

Stayed 3 nights in Nov 2024

4/10 Poor

Steve

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Not a place to rest
The room was 75 degrees, took until early morning to cool down, loud music and partying in front of motel until a shooting at 2:30am! Police sirens all night!
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Travelled with family
This hotel was average and not top on my list for next time in New Orleans. The water in the shower was hit or miss for hot water dependent on other rooms using it. The property is in need of updating bad. The location was perfect!
Stayed 3 nights in Nov 2024

10/10 Excellent

Erick

Stayed 3 nights in Nov 2024

6/10 Okay

Glenver

Travelled with group
It’s okay, for a 2 day trip.
Stayed 3 nights in Nov 2024