Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property
4.5-star luxury hotel near Bourbon Street

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Room, 1 King Bed (Alexa Tower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Alexa Tower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (French Quarter View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Canal Street View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km
  • Caesars Superdome - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5-star luxury hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1680 out of 4278 reviews
Rating 8 - Good. 989 out of 4278 reviews
Rating 6 - Okay. 680 out of 4278 reviews
Rating 4 - Poor. 426 out of 4278 reviews
Rating 2 - Terrible. 503 out of 4278 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

RHODA

Liked: Property conditions & facilities
Staff is helpful &tge place is in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

La tasha

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, right beside bourbon street.
Stayed 1 night in Mar 2025

2/10 Terrible

Michael, Catonsville

Travelled with family
You cant park here, all traffic stops 3 blocks away, what a nightmare trying to uload luggage. This is not the place to stay. Pick a different hotel.
Stayed 1 night in Mar 2025

8/10 Good

Heather

Stayed 3 nights in Mar 2025

10/10 Excellent

Cindie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The bed was extremely hard didn’t sleep at all
Stayed 1 night in Feb 2025

10/10 Excellent

Aukse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location. Property was clean and staff pleasant. Only complaint is parking not addressed on website. It's either valet or find your own (off site) garage. Not an issue but would have been nice to know in advance.
Stayed 1 night in Dec 2024

8/10 Good

l'tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the concierge was great. She was very informative and helpful. The shower could’ve been warmer though and the bathrooms need renovations.
Stayed 4 nights in Dec 2024

8/10 Good

Kathryn

Stay was nice, didn’t get enough towels on days 2 and 3. No bath mat on second day and no hand or wash clothes or bath mat on third day.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Room comfort
Location, Location, Location!
I give this hotel an overall 5 stars for the price and location. The room is satisfactory and the beds are comfortable. The price is very reasonable and you cannot beat the location if you want to be in the French Quarter near Bourbon Street and steps away from transit. This is my second stay here and when I come next, I will stay here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Almazbek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Hernando, Tampa

Travelled with family
Good
Stayed 1 night in Dec 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was basically clean in the room and bathroom. The main issue was the tub faucet was not working you could not turn it on. Reported it twice but it was not fixed. When the engineer came I had asked him to wait 5 minutes since my daughter was in the bathroom, instead of waiting he left and never came back. We had to go old school by using the ice bucket by filling it up with hot water and pour into the tub to take a bath. When I checked out I let them know again about the tub and let them know we had to fill the tub. I didn’t push the issue since what had happened on Bourbon street.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SAVE YOUR MONEY
Unfortunately our stay was on New Year’s Eve. God bless the victims and their families. This hotel service started awful. We had to park our vehicle 5 blocks away and walk to the hotel. The water in the room was cold. There was no towels. We made several attempts to contact the front desk by phone with no answer. We fiscally had to go to the front desk to ask for towels that finally made it to our room 1 hour later. We visit New Orleans 20 times a year this experience was awful.
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve
We had a great time. The only down fall was the water was cold.
Stayed 7 nights in Dec 2024

10/10 Excellent

Saad Al

Stayed 5 nights in Dec 2024

10/10 Excellent

William, La Porte.

Stayed 3 nights in Nov 2024

8/10 Good

Juli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. The property was clean. The staff was nice and helpful. Great room and reasonably priced! I would stay there again.
Stayed 3 nights in Dec 2024

6/10 Okay

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but everything else left little to be desired.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service overall
Stayed 2 nights in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is quite tired. Cleanliness needs attention. Staff were great.
Stayed 6 nights in Dec 2024

8/10 Good

Shreya

Stayed 1 night in Dec 2024