Lockport Hotel

2.5 star property
Hotel near Kenan Center in Lockport

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Lockport Hotel

Lobby
Indoor pool
Standard Room, 2 Queen Beds | Living area
Blackout drapes, soundproofing, iron/ironing board
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
515 S Transit Street, Lockport, NY, 14094
  • Four Seasons Players
    19 min walk
  • Kenan Center
    4 min drive
  • Allie Brandt Lanes
    5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    37 min drive

Room options

Standard Room

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lockport

City center stay.Within 2 miles (3 km) of this Lockport hotel, you'll find Kenan Center and Erie Canal Discovery Center. Lockport Caves and Lockport Locks and Erie Canal Tours are also within 3 miles (5 km).

What's nearby

  • Lockport Caves - 2 min drive
  • Erie Canal Discovery Center - 2 min drive
  • Lockport Locks and Erie Canal Tours - 3 min drive
  • Kenan Center - 4 min drive
  • Allie Brandt Lanes - 5 min drive

Getting around

  • Buffalo-Depew Station - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Lockport Hotel

Hotel near Kenan Center in Lockport
Lockport Hotel offers its guests a children's pool, an indoor pool, and a fitness center. WiFi is free in public spaces. Lockport Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Lockport hotel is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Lockport Hotel offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. 34-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 34-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Lockport Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 58 out of 173 reviews" "
Rating 8 - Good. 46 out of 173 reviews" "
Rating 6 - Okay. 25 out of 173 reviews" "
Rating 4 - Poor. 22 out of 173 reviews" "
Rating 2 - Terrible. 22 out of 173 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Emanuel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked two rooms. The only Pros are the availability for last-minute bookings, good staff for the pricing. The Cons are the location specially if you don’t have a car, property bad conditions (smell musty, no shower curtain, old elevator) and also the cleanliness of the A/C and bathrooms need improvements.
Stayed 1 night in Aug 2024

4/10 Poor

Winifred

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired needing a facelift!
When we pulled in and I saw a temporary sign hung I figured we were in trouble. When I went into the room I went to the window and the entire window was covered with bushes, what the heck? The bed skirt had about a 12 inch tear in it dragging the floor. The entire hotel looked tired like it needed a face lift.
Stayed 1 night in Aug 2024

4/10 Poor

Alisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you walk in the hotel it smells of mildew and smoke. The ceilings are falling apart on the outside and in the room i stayed in. The pool was merky as well. The breakfast was underwhelming with only eggs, hashbrowns, cereal, etc.
Stayed 1 night in Aug 2024

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is due for renovation. First thing you notice is the smell of mold somewhere-/ though it seems there is an attempt to mask the smell. Exterior — grass is mowed neatly, but weeds everywhere along border. The room had no amenities— no soap in bathroom, no shampo, etc, There was a hair dryer bag, but no hair dryer. Only thing in bathroom were two washcloths and two small handtowels. No bath towels. When we called, they said housekeeping would not be in till 10 am, but we could pick up towels at the desk. Morning breakfast had scrambled eggs, burnt around edges, no meat, and partially cooked potato patties. Orange juice watered down and weak coffee that tasted like chicory— not coffee. No sweets and some bread for toast. You did have a choice between 3 cereals though. The best thing about the place was very nice staff at front desk. The greatest irony of the second rate experience was a required $50 deposit at check in in case there was room damage. There was nothing there to take or destroy. Lighting in room was an overhead light as you walked in and a lamp between beds. Two electric outlets for recharging electronic devices on opposite walls of the room … nothing more. There WAS a small refrigerator in the room that pulled out of the wall every time you opened the door, a single cup coffee maker with no coffee and 2 paper cups. Ice was available in the laundry room that smelled pungent and irritated the sinuses. However nothin was available to carry
Stayed 2 nights in Aug 2024

8/10 Good

Naveen Chandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent employees , provided nice service. It is good for weekend stay with family.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Tammy

Stayed 2 nights in Aug 2024

10/10 Excellent

Leah

Stayed 1 night in Jul 2024

8/10 Good

Vasim

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

April

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
The property was under construction at the main entrance that I was unaware of. The key box on side entrance doors barely worked.
Stayed 2 nights in Jul 2024

10/10 Excellent

Muyinjon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Just 1/2 hour from Niagara Falls
Stayed 1 night in Jun 2024

2/10 Terrible

Yesenia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
my pillow case was dirty, foul smell in the place and the bathroom dirty also
Stayed 1 night in Jul 2024

10/10 Excellent

Ruslana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Taylor

Disliked: Property conditions & facilities
Could be a lot better
The room itself was adequate but there was maid service only once over a five night stay. The building itself was very tired looking and did not look or smell fresh.
Stayed 5 nights in Jul 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is not well kept and not clean. I was VERY disappointed that it is even advertised as a property to rent.
Stayed 1 night in Jul 2024

10/10 Excellent

Muyinjon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Annalise

Stayed 1 night in Jul 2024

10/10 Excellent

Muyinjon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff repeatedly tried to access the room after requesting no turndown service. Front desk staff was rude and unaccommodating.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Disgusting
Quite disappointing. Half of this hotel seems closed down and in shambles. Plaster falling off outside walls, roof seems to be coming off, no real hotel sign outside, hideous smells as you enter the premises and very dungy looking, dirty carpet and walls. Wall paper peeling off the walls. Room was barely ok, door didn’t close quite right, and just didn’t feel safe. If they are refurbishing this hotel they need to do a LOT OF WORK! The staff was ok but what can they do with what they are given to work with ? Not their fault. Not recommending this at all. Until they totally fix it up.
Stayed 1 night in Jul 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024