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Sheraton Suites Chicago O'Hare

3.5 star property
3.5-star hotel near Allstate Arena

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago O'Hare

Lobby lounge
Terrace/patio
32-inch flat-screen TV with digital channels, TV, pay movies
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Bar
  • Free airport shuttle

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    10 min walk
  • Rivers Casino
    2 min drive
  • Lake Park
    2 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 47.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 47.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1559)
The price is CA $167
per night
CA $190 total
includes taxes & fees
11 Dec - 12 Dec
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

About the area

Rosemont

O'Hare stay.With a stay at this O'Hare hotel, you'll be within half a mile (1 km) of Allstate Arena and 2 miles (3 km) of Rivers Casino. Lake Park and Donald E. Stephens Convention Center are also within 3 miles (5 km).

What's nearby

  • Allstate Arena - 10 min walk - 0.9 km
  • Rivers Casino - 2 min drive - 2.1 km
  • Donald E. Stephens Convention Center - 4 min drive - 3.6 km
  • Rosemont Theatre - 4 min drive - 3.9 km
  • Fashion Outlets of Chicago - 6 min drive - 4.9 km

Getting around

  • Multi-Modal Facility Station - 6 min walk
  • Rosemont O'Hare Transfer Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Rivers Casino - ‬2 min drive
  • ‪Allstate Budweiser Brewhouse - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sheraton Suites Chicago O'Hare

3.5-star hotel near Allstate Arena
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago O'Hare. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Rosemont hotel is smoke free.

  • 296 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4:00 AM - 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily: USD 12-20 for adults and USD 12-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Hand-held showerhead
  • Handrails in hallways
  • Hallway handrail height (inches): 34
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 723 out of 1116 reviews" "
Rating 8 - Good. 204 out of 1116 reviews" "
Rating 6 - Okay. 93 out of 1116 reviews" "
Rating 4 - Poor. 44 out of 1116 reviews" "
Rating 2 - Terrible. 52 out of 1116 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tyaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall okay. rooms need updating.
Stayed 2 nights in Aug 2024

6/10 Okay

SAMUEL

Stayed 1 night in Aug 2024

6/10 Okay

FEISAL

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was ok, but very noisy in the hotel from the atrium bar which is in the middle of the rooms and constructing taking place the entire time. We asked for a towel and hangers the night we got in and it took 4 reminder calls and more an hour to get them. Lady at the desk said we need to pay for water in the room even though it says on the card under the water that it is complementary. Probably wouldn't stay there again.
Stayed 5 nights in Aug 2024

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked how safe it felt.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. The staff were all helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Corissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Suites are sweet
It has been wonderful. Front desk made sure we had connecting rooms and they accommodated our late checkout request for the following day since we have a late international departure.
Stayed 1 night in Aug 2024

10/10 Excellent

Kacee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very convenient. 10 min walk to all state stadium
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and comfortable
Nice suite with comfortable bed, clean bathroom. Staff very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport. Mario is a grsat bartendrr snx the food at Flight was good.
Stayed 3 nights in Aug 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service
Room had a musty smell but overall was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the concert I was attending
Stayed 1 night in Aug 2024

8/10 Good

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like that you have to pay additional for parking. Because there was a concert at the Allstate arena it seemed like there was not parking available within the lot and we had to pay extra to park in the parking ramp. Parking should be reserved only for customers and then additional parking should be given to the people attending these concert events
Stayed 1 night in Aug 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel! Love the center atrium. Our suites were very nicely furnished, and quite comfortable. The restaurant off the main lobby was very convenient since we were tired and short on time - the food and service were also good. I would definitely stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Travelled with family
Average place, overpriced
The first hotel I have ever stayed where I had to pay for parking and had to pay extra after already paying for the 2 nights stay. Place was pretty clean, comfortable and friendly but I definitely will not be staying here ever again. Over $600 just for 2 nights. I've stayed in hotels just as good or better and cost me less than $400 for 2 nights. Maybe it's just this area but definitely not worth going back.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yisrael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Terrible. One of the Tv was not working, the air was not cool, no wash clothes. I will never go back and I don’t recommend it to anyone
Stayed 1 night in Aug 2024

10/10 Excellent

Brendasue

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet. Needs more outlets, more end tables and nightstands. No USB ports. Had to pay for internet. Well used but clean.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rosemont
Everyone was super nice and the room was clean but their were water stains on the walls as well as chips. There always was a ton of noise at 8:30-9:00 AM so sleeping in wasn't really an option.
Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property doesn't have microwaves and parking is $35 a night. Property is very nice but room couches need cleaning and desk chair arms were duck taped, lastly no free breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheyanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will definitely be coming back. Rooms and common areas are very clean. Staff is incredible and very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024