My review is very mixed. First, the good: The people who work at the Galleria Palms are all wonderful. I'm sorry I didn't get the young lady's name who checked me in, but she was very kind and patient and lovely, and I don't think she ever sleeps - she was there at 11 PM and then again early in the AM! And Leo! He worked all night with a smile on his face. Also, the room was very clean, which for me is the main thing I look for in a hotel. Now, for the not that great: 1. The room needs a lot of fixing! The shower spigot is loose, as is one of the "bar" sink - not sure why that's in the room anyway. The air conditioning is SO LOUD! It was a good thing I came during winter when I could turn it off and still be comfortable. 2. NOISE!! Oh boy, this was the worst, and the reason i will not return to this hotel. It was SO NOISY!! The walls and floors amplify everything! I could not sleep until 1:30 every night becaue of people yelling, running, etc etc until all hours. I did ask Leo to talk to the people directly above me whose child was RUNNING around the room like a herd of elephants at midnight :) and Leo did try, but they wouldn't answer the door when he knocked! 3. Elevators were breaking down, and also they are dirty inside. My first impression riding up to my floor was oh, no, this hotel is filthy! But that was just the elevator. Room was clean.vending machines didn't work (I found one on another floor that worked), and just generally the place felt run down.