2/10 Terrible
Brittany
Travelled with partner
Apr 6, 2025
Disliked: Staff & service, amenities, property conditions & facilities
The property is definitely not “Lakefront”, it’s views are overlooking a retention pond with a broken down fence in front of it, I called the resort a few days before and was told I could do early check in but when I got to the resort they refused to allow the early check in and was rude about it. The hotel was not in a good area; the room was ok but there were no trash cans, and no rags. When I tried to take a shower the stopper for the tub would not go fully into the shower mode so I ended up having to lay down and put my head under the faucet part of the tub to rinse my hair. Also, it needs to be noted on somewhere here that the hotel charges a $50 deposit and no certain time frame for when it will be put back on my card; one person says 1-2 days and another says 4-5 days
I’m not usually one to complain but the pictures are not accurate and while not the most posh or expensive hotel I could have picked for my anniversary, I will definitely not be staying here again.
Brittany
Stayed 1 night in Apr 2025