Caliente Tropics Hotel

3.5 star property
3.5-star hotel near Moorten Botanical Garden and Cactarium

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Photo gallery for Caliente Tropics Hotel

A heated pool, open 8:00 AM to midnight, sun loungers
Front of property - evening/night
2 bars/lounges, cocktail bar
2 restaurants, breakfast served
2 bars/lounges, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
411 E Palm Canyon Drive, Palm Springs, CA, 92264
  • Moorten Botanical Garden and Cactarium
    ‪4 min walk‬
  • Palm Springs Art Museum
    ‪4 min drive‬
  • Palm Springs Convention Center
    ‪4 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪8 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About the area

Palm Springs

Near the airport.Within a 5-minute walk of this Palm Springs hotel, you'll find Moorten Botanical Garden and Cactarium and San Jacinto Mountains. Palm Springs Art Museum and Palm Springs Convention Center are also within 3 miles (5 km).

What's nearby

  • Moorten Botanical Garden and Cactarium - 4 min walk - 0.4 km
  • Palm Springs Art Museum - 4 min drive - 3.2 km
  • Palm Springs Convention Center - 4 min drive - 3.9 km
  • Indian Canyon - 8 min drive - 6.7 km
  • Palm Springs Aerial Tramway - 19 min drive - 13.2 km

Getting around

  • Palm Springs Station - 22 min drive
  • Palm Springs Intl. Airport (PSP) - 8 min drive

Restaurants

  • ‪Tool Shed - ‬2 min drive
  • ‪Elmer's Restaurant - ‬9 min walk
  • ‪Jack in the Box - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Koffi Palm Springs - ‬7 min walk

About this property

Caliente Tropics Hotel

3.5-star hotel near Moorten Botanical Garden and Cactarium
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center.

WiFi is free in public spaces. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the business-friendly Caliente Tropics Hotel. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 3.5-star Palm Springs hotel is smoke free.

  • 90 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Coffee shop
Caliente Tropics Hotel offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Gym
  • Heated pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Caliente Hotel
Caliente Tropics
Caliente Tropics Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Palm Springs
Tropics Caliente
Tropics Hotel
Caliente Tropics Hotel Hotel
Caliente Tropics Hotel Palm Springs
Caliente Tropics Hotel Hotel Palm Springs

Caliente Tropics Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1101 reviews
Rating 8 - Good. 272 out of 1101 reviews
Rating 6 - Okay. 170 out of 1101 reviews
Rating 4 - Poor. 80 out of 1101 reviews
Rating 2 - Terrible. 59 out of 1101 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

KENNY, NOVATO

Disliked: Staff & service
Have no alarm clock, no microwave, flat shower valve, it's hard to pull with finger nail. My wife could not pull out at all. After 2 nights, we stepped by asking the office lady, Ana about clock, microwave...She was so rude, yelled at me, talked so fast like attacking. All I said to her to keep quite, no need to yell at traveler. Stay away for kind attitude!
Stayed 3 nights in Apr 2025

4/10 Poor

Yvonne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a room for March 13 to 16th as we have done every time we'd visit Palm Springs. We always enjoyed our stays here in the past but this time was a completely different experience. It first started with check in which took about 20 min because there was only one person checking in a huge line. No biggie, but wouldve been helpful for the poor woman working solo. I requested a room on the second floor but it was pretty packed so we were assigned a room on the first floor that was unfortunately right next to a room that was being renovated. So no chance to relax after check in with construction noise happening all afternoon. Cable wasnt working so we couldnt turn the volume up to help drown out that noise. The room was very worn down, dirty, holes in the walls and missing or broken outlet plates. Grout missing in the tile bath floor, broken/chipped laminate flooring that they tried to fix with glue. The worse part was the bed which bowed and sank toward the middle. I threw out my back after 1 night of sleep here that we decided to just leave. The manager Jose called me the next morning to ask where we had gone, i explained everything and how unhappy we were. He was apologetic and offered a refund for the two nights we werent staying. I told him i really appreciated that offer. He said we'd get a refund within 3 to 5 business days. Well its been over 6 weeks now and still no refund. I think thats pretty messed up to offer that and then rescind it. We will not be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric Martin

Stayed 4 nights in Apr 2025

6/10 Okay

RANDAL, ROCHESTER

Liked: Staff & service
Dated and worn out.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tanya

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was amazing and very helpful. The restaurants and pool were very good. The room needed significant maintenance and had black mold in the bathroom. Wifi was sketchy.
Stayed 8 nights in Mar 2025

10/10 Excellent

Miles

Liked: Cleanliness
Great place!
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The person at reception was efficient but too business-like. This is the hospitality business. Employees who interact with the customers should be trained to project warmth. Not over-the-top phoniness, just warmth. The rooms were clean and well-prepared, with ironing board and hair dryer conveniently located, but the rugs were worn and some wallpaper was peeling. The worst problem was the shower handle. The plate that secures the handle to the wall was unscrewed, so the handle was upside down and wobbly. I got it to work, but this should never happen and suggests that the property needs to have a better maintenance inspection regime. The motel was okay for a one night stay, but I wouldn’t choose it for a longer stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Cool spot!
Stayed 1 night in Feb 2025

2/10 Terrible

Larry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. There was a rust stain on the carpet, one of the pillow cases was dirty. The door was drafty and difficult to latch. Staff was unavailable. Three times I tried accessing the office for assistance and each time the door was locked and a sign was up. The third time a staff member was inside the office and ignored my knocking. Really un-kept-up-with, aggravating place to stay. Avoid it.
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Palm spring bike tour

Love the place because of the reef restaurant, staff was ok asked for extra towels for pool and never received. There was no shampoo and conditioner, or body soap in the shower containers
Stayed 2 nights in Feb 2025

8/10 Good

CINDY

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Very clean and well furnished room.
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Stayed 2 nights in Feb 2025

6/10 Okay

Julia

Travelled with family
Liked: Cleanliness, staff & service

Good for a short stay

We had a two night stay from Friday-Sunday. Customer service was very good. The beds were comfortable but the pillows were very firm. I like when hotels offer two different types of pillows. The rooms need a bit of updating, especially the carpeting. We had a problem the first night with not having hot water. My husband went to the front office and maintenance came to our room immediately which we really appreciated. The biggest problem for us was the noise from the pool. All the rooms surround the pool so you can’t get away from the noise. We had to be up at 5am every morning and the yelling and screaming from the pool until almost midnight kept us up. It seems there is no one to enforce rules for use of the pool.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Motel, Not Hotel

The hotel was a great example of "you get what you pay for..." While I loved the authenticity of the hotel and its Tiki theme, this place is in need of some major upgrades to keep it going. The heated pool and powerful spa were great, and the highlight of the hotel. However, the rooms felt drab and dirty, and we arrived to no hot water and a leaking toilet. The walls had visible dirt and the carpet was torn in places. The front desk staff were really polite and nice, but the bartender in the poolside bar was quite nonchalant about service and seemed more interested in feeding himself since it took nearly 45 minutes to get our fried food as he clearly forgot we ordered it. Nonetheless, parking was easy, had a couple ok restaurants to eat at, but like everywhere else, all overpriced.
Stayed 2 nights in Jan 2025

4/10 Poor

Nicholas

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Older motel. Didn’t look like the pics. A pipe burst in our room and they had to move us at 12am.
Stayed 3 nights in Jan 2025

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Unable to handle multiple people showering, hard to take a hot shower. Walls were not clean - looked like someone sneezed on bathroom wall.
Stayed 3 nights in Jan 2025

6/10 Okay

Fumi, Chula Vista

Travelled with partner
This is an older property. Frankly, we were charged too much for the accommodations that we received-- more than $700 for three nights. The A/C unit was so NOISY, but it did act like white noise to drown out the noise/music coming from the nearby pool area. The inside of the mini refrigerator had not been cleaned, and there were crumbs (fried chicken coating?) on the shelf.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Reginald

Stayed 1 night in Jan 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vending machines were not working. Otherwise friendly staff. Mattress was very bouncy. Restaurant didn't have appetizers, but a decent menu for bar fare. Great pool and hot tub. Worth the price.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed having the dressers to put clothes away. Landscape maintenance was pretty loud Monday and Friday.
Stayed 9 nights in Jan 2025

10/10 Excellent

Jason

Stayed 3 nights in Jan 2025

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the room we stayed in was old and needed a complete makeover
Stayed 3 nights in Jan 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay the pool area was fun.
Stayed 1 night in Feb 2025

6/10 Okay

Alyson

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025