Hilton Grand Vacations Club Palm Desert

4.5 star property
Family-friendly upscale hotel with 4 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club Palm Desert

Exterior
1 Bedroom Casita
Exterior
2 Bedroom Casita
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
1 Willow Ridge, Palm Desert, CA, 92260
  • Desert Willow Golf Resort
    1 min walk
  • Palm and Valley Golf Courses at Desert Springs
    6 min walk
  • The Lakes Country Club
    15 min walk
  • Bermuda Dunes, CA (UDD)
    10 min drive

Room options

1 Bedroom Terrace

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

2 Bedroom Premier

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

2 Bedroom with 1 King and 2 Twin Beds

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

1 Bedroom Terrace Accessible Roll in Shower

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Studio

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Studio Accessible Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

2 Bedroom 2 King

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

1 Bedroom Terrace Premier

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

2 Bedroom Accessible Bathtub

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

2 Bedroom Casita

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

3 Bedroom Casita

  • 139 sq m
  • Sleeps 8
  • 1 King Bed

5 Bedroom Casita

  • 274 sq m
  • Sleeps 14
  • 1 King Bed

1 Bedroom Casita

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Palm Desert

Close to airport.You'll be steps from Desert Willow Golf Resort and within a 10-minute walk of Palm and Valley Golf Courses at Desert Springs. Palm Desert Aquatic Center and San Jacinto Mountains are also within 3 miles (5 km).

What's nearby

  • Desert Willow Golf Resort - 1 min walk - 0.1 km
  • The Lakes Country Club - 15 min walk - 1.3 km
  • El Paseo Shopping District - 6 min drive - 5.8 km
  • Palm Desert Country Club - 6 min drive - 5.1 km
  • Marriott's Shadow Ridge Golf Club - 6 min drive - 6.3 km

Getting around

  • Palm Springs Station - 20 min drive
  • Bermuda Dunes, CA (UDD) - 10 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Sherman's Deli & Bakery - ‬3 min drive
  • ‪Carl's Jr. - ‬4 min drive
  • ‪Goody's Cafe - ‬3 min drive
  • ‪CJ's Diner - ‬3 min drive

About this property

Hilton Grand Vacations Club Palm Desert

Family-friendly upscale hotel with 4 outdoor pools
Hilton Grand Vacations Club Palm Desert offers its guests 4 outdoor swimming pools, outdoor tennis courts, a health club, and a spa tub. WiFi is free in public spaces. A children's pool, an arcade/game room, and multilingual staff are also featured at the luxury Hilton Grand Vacations Club Palm Desert. Self parking is free.

This 4.5-star Palm Desert hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • Built in 1996
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • ATM
  • No smoking on site
Hilton Grand Vacations Club Palm Desert offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Highchair
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness center
  • Spa tub
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Dryer
  • Fireplace
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 45.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Club Intrawest Condo Palm Desert
Club Intrawest Palm Desert
Intrawest Palm Desert
Palm Desert Club Intrawest
Palm Desert Intrawest
Club Intrawest - Palm Desert Hotel Palm Desert
Hotel Intrawest Palm Desert
Club Intrawest Palm Desert Condo
Embarc Palm Desert Condo
Embarc Condo
Embarc Palm Desert
Hilton Vacations Palm Desert
Hilton Grand Vacations Club Palm Desert Hotel

Hilton Grand Vacations Club Palm Desert Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 263 out of 335 reviews" "
Rating 8 - Good. 44 out of 335 reviews" "
Rating 6 - Okay. 12 out of 335 reviews" "
Rating 4 - Poor. 8 out of 335 reviews" "
Rating 2 - Terrible. 8 out of 335 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We will come back. Has everything we want. Peaceful and nice patio area. The grounds are beautiful. Roomy and comfortable very clean
Stayed 1 night in Aug 2024

10/10 Excellent

John, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great pleasure to stay at this property except really wish the rooms could get colder faster. Took 5 hours to drop 1-2 degrees from 80 when I got there
Stayed 1 night in Jul 2024

10/10 Excellent

Dominica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
We really enjoyed our room. The view of the golf course and the out door shower!
Stayed 2 nights in Jun 2024

10/10 Excellent

jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Stay
This is our second stay and we loved it. The rooms are spacious, have really comfortable beds and have a stocked kitchen. There are several pools in case one is too crowded or not your vibe. We will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet place to stay! Rosa at the front desk was very accommodating while checking in. Thank you for the balloons and the gift for my birthday! Definitely recommend this place!
Stayed 2 nights in Jun 2024

10/10 Excellent

JACKIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, beautiful grounds and very well maintained. The only drawback is that checkin and early checkout and latest checkout is 11 which even the Westin Willows was much more generous.
Stayed 1 night in Jun 2024

10/10 Excellent

Clemente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service and lack of clean.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

wenda

Stayed 5 nights in Mar 2024

8/10 Good

JOHN

Stayed 2 nights in Oct 2023

10/10 Excellent

You Jung

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property

10/10 Excellent

Deneane

Liked: Cleanliness, staff & service, property conditions & facilities
Our family has enjoyed staying at Desert Willow over the years. We are happy the property is now a Hilton Grand Vacations once again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Stayed 3 nights in Jul 2023

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Ann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We arrived in our room and it was 100 degrees inside due to the broken ac. We stayed in the room for about an hour while they try to fix the ac. We ended up moving rooms. Staff was great. I just wish they did a room check prior to guests arrival to ensure the room is ready.
Stayed 2 nights in Jul 2023

6/10 Okay

Cristina

Stayed 2 nights in Jun 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice, Quiet and relaxing trip. We stayed in building 27 with a very short walk to the pool. Was told they were at 100% occupancy and yet it was very quiet.
Stayed 3 nights in May 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Such a great place. Nice pools
Stayed 4 nights in May 2023

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place :)
Stayed 2 nights in Apr 2023