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Best Western Palmyra Inn & Suites

2.5 star property
Enjoy the free WiFi at this Palmyra hotel

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Pool
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Smith Family Farm
    14 min walk
  • Happiness Garden
    2 min drive
  • Rochester Bus Station
    33 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    38 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the area

Palmyra

In historical district.Within 2 miles (3 km) of this Palmyra hotel, you'll find Smith Family Farm and Wayne County Fairgrounds. Palmyra Family Medicine and Book of Mormon Publication Site are also within 2 miles (3 km).

What's nearby

  • Smith Family Farm - 14 min walk
  • Book of Mormon Publication Site - 2 min drive
  • Wayne County Fairgrounds - 3 min drive
  • Finger Lakes Gaming and Racetrack - 17 min drive
  • Eastview Mall - 22 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Roy Rogers - ‬11 min drive
  • ‪Tom Wahl's - ‬13 min drive
  • ‪Burger King - ‬13 min drive

About this property

Best Western Palmyra Inn & Suites

Enjoy the free WiFi at this Palmyra hotel
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A spa tub, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available.

This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's games
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are available for USD 5.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 871 reviews" "
Rating 8 - Good. 241 out of 871 reviews" "
Rating 6 - Okay. 104 out of 871 reviews" "
Rating 4 - Poor. 32 out of 871 reviews" "
Rating 2 - Terrible. 21 out of 871 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LaVaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting
Stayed 1 night in Oct 2024

8/10 Good

Leslye

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very well kept up and easy access.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Front desk help very personable
Stayed 1 night in Oct 2024

6/10 Okay

Thomas, Magna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
AC filters were filthy I had to clean them. Some dis repair that could easily be fixed. Scratched wall paint. Hole by tp holder. Mold in caulking along tub. Dirty under sink rim. Worn off paint on bathroom door. Sorry but I die Apartment maintenance and I notice things. 😟
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to LDS historical sites
Stayed 2 nights in Sep 2024

10/10 Excellent

Eppo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air in our room felt really heavy and wet. It seemed very humid. The air conditioner had some wet areas above it. The bed was a little high for me and the toilet was a little too low.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel with very comfortable beds....not much to see or do in the immediate area.
Stayed 2 nights in Sep 2024

8/10 Good

sainath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice interior. Very quiet. Enjoyed our stay very much.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located near the Sacred Grove and the Hill Cumorah, making it an ideal spot for those interested in exploring the roots of the Mormons (Latter-day Saint) movement. The rooms were comfortable and well-maintained, offering a cozy retreat after a day of historical exploration. The staff was friendly and knowledgeable. However, the breakfast experience left something to be desired. The options were quite limited, with only one waffle machine available, leading to long lines and a bit of a wait. It would be great to see an improvement in this area to match the otherwise excellent service and accommodations. Overall, if you’re visiting Palmyra for its historical significance, this hotel is a wonderful choice. Just be prepared for a modest breakfast experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2024

10/10 Excellent

Quinn

Stayed 2 nights in Aug 2024

8/10 Good

Desiree

Travelled with family
The location for this hotel is perfect for LDS church history sites. The Temple is just around the corner and it's right in the middle of other nearby sites. Outside is very clean and staff was decently friendly. Inside carpet looks old with some stains. Our bathroom trash had not been emptied when we arrived, but it was after 1am so we waited until morning to request it be fixed. And by the time we asked, about 11am, they made it seem like it was too late for any housekeeping requests. But they did it and changed our towels also. Breakfast ends at 8am, which is kinda early for our liking. Beds are comfy enough but the pillows are kinda hard and flat. Overall it was fine enough because the location was perfect but if there was another hotel close, I might look elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. We had a great stay. Thank you!
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
like the quietness and surroundings
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Megan

Stayed 3 nights in Aug 2024

8/10 Good

Doug

Stayed 1 night in Aug 2024

6/10 Okay

Christian

Travelled with family and small children
Room carpet smell
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024