See all properties

DoubleTree by Hilton Phoenix North

4.0 star property
Hotel near Castles N' Coasters in Phoenix

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Phoenix North

Bar (on property)
Premium bedding, down comforters, in-room safe, desk
Exterior
Lobby lounge
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Gym

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Metrocenter
    ‪8 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Rose Mofford Sports Complex
    ‪17 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Phoenix -North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1005)
The price is CA $323
per night
CA $363 total
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Phoenix -North

About the area

Phoenix

North Mountain stay.With a stay at this North Mountain hotel, you'll be within half a mile (1 km) of Castles N' Coasters and 6 miles (10 km) of Arizona State University-West Campus. Cave Creek Golf Course and Sahuaro Ranch Park are also within 6 miles (10 km).

What's nearby

  • Metrocenter - 8 min walk
  • Castles N' Coasters - 11 min walk
  • Arizona State University-West Campus - 6 min drive
  • Grand Canyon University - 9 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬2 min walk
  • ‪Olive Garden - ‬4 min walk

About this property

DoubleTree by Hilton Phoenix North

Hotel near Castles N' Coasters in Phoenix
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix North. The hotel can provide concierge services and wedding services. Self parking is free. The property offers extended parking privileges.

This Phoenix hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 14004 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1982
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to August 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 10 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Up to 6 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 539 out of 1111 reviews
Rating 8 - Good. 251 out of 1111 reviews
Rating 6 - Okay. 148 out of 1111 reviews
Rating 4 - Poor. 80 out of 1111 reviews
Rating 2 - Terrible. 93 out of 1111 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. Staff was great. Area wasn't the best and pool was under maintenance but was a nice hotel.

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not trust the pictures!!!! This place is so run down. Many things out of order, unavailable or broken. The pool is drained and closed. Ice makers out of order. They advertise wine (i NEEDED something after checking into this dump after traveling all day to ease the pain)but of course they were out of stock. The view from my window was 13 homeless people and barking dogs. I could here the people in the toom next to me when they whispered or sneezed. The rooms are awful. Coffee maker is arms reach from the toilet, no locking door bathroom privacy. Smells like stale cigarettes and bleach. Very sketchy area, definitely no safety. The lounge outdoor areas were caution taped off and everything in general is just dated. They polished a turd.If it wasnt so late when i checked in, Id have immediately left and found something else. Very disappointed considering most hiltons ive stayed at are amazing and have high standards. Zero stars!
Stayed 3 nights in Nov 2024

8/10 Good

Michael, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Audra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

KEVIN R

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kelli

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The man at the front was rude and didnt offer cookies. I needed the room for one more hr and they wouldnt let me een though it was Monday and no one was checking in!
Stayed 1 night in Nov 2024

8/10 Good

EDGAR R

Disliked: Property conditions & facilities
Very old and poor restaurant service
Stayed 2 nights in Nov 2024

2/10 Terrible

Carla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was out of service when website said it was offered. Shower was out of order last night and check out morning. Drain was spewing out black stuff and by the morning water was flooding. Let front desk know but was told Manager was not in and could not do anything about it. Morning front desk attendant was rude and wanted nothing to do with our concern. Area is bad with people doing drugs in surrounding parking lots. I would not offer this hotel on expedia. Felt unsafe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price but it’s a little dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic customer service during my stay. Fast and efficient with every request. Will definitely come back when in Arizona. The property is safe with security present in parking lot.
Stayed 3 nights in Nov 2024

8/10 Good

Hugo Mauricio

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The surrounding are seems abit rough lots of strange people around the front and parking lots don’t seem safe at all.
Stayed 4 nights in Oct 2024

8/10 Good

Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible and well maintained
Stayed 4 nights in Oct 2024

2/10 Terrible

Jay

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Unfriendly staff
The staff was pretty unfriendly. That will be my last time staying at this location. I rather pay more and stay at Drury Inn. I would avoid this place.
Stayed 1 night in Oct 2024

6/10 Okay

Jesus

Stayed 1 night in Oct 2024

2/10 Terrible

richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old
Stayed 2 nights in Oct 2024

10/10 Excellent

haydee

Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time
It was a great stay. The local of the hotel was amazing.
Stayed 3 nights in Oct 2024

6/10 Okay

Giselle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 4 nights in Oct 2024

10/10 Excellent

Argenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Misty, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff and very pleasant stay.
Stayed 2 nights in Oct 2024

8/10 Good

Amy and Dan

Liked: Cleanliness, staff & service, room comfort
Excellent customer service!
Five stars on customer service! Hotels.com did not send our reservation over to the hotel so when we showed up there was no room for us!! Juan was amazing and took good care of us! Thank you.
Stayed 1 night in Oct 2024