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The Clarendon Hotel and Spa

4.0 star property
4-star spa hotel near Phoenix Convention Center

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Photo gallery for The Clarendon Hotel and Spa

Exterior
Outdoor pool, cabanas (surcharge), sun loungers
View from property
Bar (on property)
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar

Explore the area

Map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Saint Joseph's Hospital and Medical Center
    ‪11 min walk‬
  • Barrow Neurological Institute
    ‪17 min walk‬
  • Heard Museum
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower

Deluxe King Room w/roll in shower

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Room

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe King Room w/ Poolside View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Suite

2 Queen Suite

2 Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Room w/ Poolside View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe 2 Queen Room w/ Poolside View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

FOUNDRE Phoenix

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1591)
The price is CA $472
per night
CA $564 total
includes taxes & fees
8 Mar - 9 Mar
FOUNDRE Phoenix

About the area

Phoenix

Heart of Phoenix.With a stay at this Encanto hotel, you'll be within half a mile (1 km) of Saint Joseph's Hospital and Medical Center and 2 miles (3 km) of Barrow Neurological Institute. Heard Museum and Encanto Park are also within 3 miles (5 km).

What's nearby

  • Saint Joseph's Hospital and Medical Center - 11 min walk
  • Heard Museum - 4 min drive
  • Phoenix Convention Center - 6 min drive
  • Chase Field - 7 min drive
  • Grand Canyon University - 8 min drive

Getting around

  • Indian School - Central Station - 10 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬14 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Eribertos Mexican Food - ‬8 min walk
  • ‪Fired Pie - ‬14 min walk
  • ‪Jamba - ‬14 min walk

About this property

The Clarendon Hotel and Spa

4-star spa hotel near Phoenix Convention Center
The Clarendon Hotel and Spa offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Spa services, a terrace, and multilingual staff are also featured at The Clarendon Hotel and Spa. Free self parking is available.

This 4-star Phoenix hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • Built in 1972
  • Continental breakfast (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa services
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Destination fee: USD 35.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments.
    Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 408 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 132 out of 1004 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great customer service , staff was friendly and helpful. The hostess from the restaurant was a very sweet and friendly young girl.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service
The staff were fantastic. There was no microwave available to heat food. The restaurant was not always accessible at various times. The microwave is very important to those who have certain diets. We had small issues with our room but it was corrected as soon as possible. We will definitely return again each year.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, room was a bit stuffy but overall nice. The washrooms were a little frightening, stained and cracked bathtub and very small. Bed was super comfortable.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were extremely courteous, helpful and pleasant. Restaurant was absolutely delicious. Was a bit disappointed with the room: cute decor but felt empty and dingy, bedframe low to the floor. Upgraded to a smoking room. The decor was a little better, but the cleanliness and general condition of the room was mediocre at best.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was perhaps the worst hotel I've had in my life. My first room was dark and uncomfortable. The air conditioning was loud from a ceiling-mounted unit for which the remote did not work. I found a power-off switch. It was still cold and there was no heat available at all. The TV did not work. Might have been unplugged, but I could not figure out how to do that. There was no refrigerator. I got a new room the second night, and it was only a little better. The AC made it very cold, could not be adjusted by the remote, so I turned it off with the power switch on the ceiling. No heater there either. The bathrooms in both rooms were dark; no lights on sink or mirror. First room the tub was filthy and old; second room had better tub and fixtures. Neither room had a dresser with clothing drawers. Fridge in second room had broken switched and kept nothing cool. Staff was nice in getting me the second room. I did not complain about the second room. The advert on dining was not clear, but I was expecting a breakfast, whether included or at cost. No breakfast at all. There is a restaurant attached to the main lobby, but the hotel staff said they were not part of the hotel. Not opened in the morning. I got one take-out dinner at that restaurant that was acceptable. The neighborhood was terrible and perhaps scary to some people. There were people pushing shopping carts filled with living materials. No retail shops or food in the area. Public transit far off.
Stayed 4 nights in Nov 2024

8/10 Good

Willie

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Great bed - snafu the final morning
Great stay! Comfortable, plenty of room and no neighbor noise. Last morning however there was no hot water. Only option we were given was to shower in another room. With an hour before checkout and being half packed we would have appreciated more time not another inconvenience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Amenities
Fabulous place to stay and eat and just hang out by the pool!
Stayed 3 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Kim

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing and the atmosphere and vibe was right, but the room needs some cosmetic and maintenance up keep. For a king suite I expect a more unkept room.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Phoenix

Stayed 1 night in Oct 2024

6/10 Okay

Raymond

Stayed 3 nights in Oct 2024

2/10 Terrible

Amber

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close this hotel!!!
We were moved to one room to the next we were in a Dump! Homeless down the street!
Stayed 1 night in Nov 2024

4/10 Poor

Victoria

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room had a lot of little details that made the price not worth the stay.
Stayed 1 night in Nov 2024

6/10 Okay

Rickey

Travelled with partner
Liked: Cleanliness, staff & service
The overall experience was ok, but the rooms are very outdated, the atmosphere was wonderful, the food great the rooms need to be seriously upgraded
Stayed 3 nights in Sep 2024

10/10 Excellent

James, Phoenix

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 1 night in Nov 2024

10/10 Excellent

Trenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The bed was comfortable, but bed frame was right in the floor, very very low. Very difficult for someone tall to get in and out of.
Stayed 2 nights in Nov 2024