8/10 Good
Victoria
Travelled with family
Feb 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family penthouse which had plenty of space for our family of six. Note that there are no doors on bedrooms which I thought was odd for the back room where there is a doorway but no door. This made changing interesting but it was workable. Also, the stairs are windy and not super sturdy and the bathroom is downstairs while the bedrooms are upstairs so nighttime bathroom visits are challenging.
We were there during the off season so it was quiet and there were no crowds. All of my kids enjoyed the waterpark which has three large slides, several small slides, a warming tub, splash pad, and pool area. The activities included were aimed towards younger kids so we only did one. (ours are 9 years and older) The free "snow cones" offered were just freeze pops.
Also, check on the breakfast buffet hours before you go because I pre purchased passes but it was only open on weekends so we had to get a refund. They were very good about that though.
I felt like the value was worth it. The resort isn't high class but it's clean and neat and good for a short stay. It's located right in Pigeon Forge and convenient to a plethora of shops and restaurants. Pigeon Forge isn't really walkable but you could walk to some things if you wanted to.
As far as food at the hotel, they have a coffee shop with muffins and scones and breakfast sandwiches for purchase. They also have a gift shop and a fudge/bakery shop.
Victoria
Stayed 3 nights in Feb 2025