Shalondra was fabulous, she handled all our needs and questions like a PRO. I’ve stayed at Hampton Inn before and assumed that this one would be as good as our previous experience. Was I ever wrong! I’m sure I will stay at Hampton Inn again in the future, but not this one. This hotel needs to close its doors and remodel the entire building. The place is dirty and worn out. The parking lot is dark, the room’s are dark (we stayed in two different rooms and both were dark - needing bulbs replaced) I offered to replace the bulbs but there were none available. The carpets are dirty, the beds are worn out, the exhaust fan in the bathroom is so loud it hurts. We did not have housekeeping but we wanted clean towels each day, well that never happened. I would have to go to the desk and ask for them and do you believe they never had any, what happened to the towels designated for this room? Twice they gave us pool towels or nothing at all. Breakfast was nothing to brag about either. The selection was poor but what they had was pretty good. The attendant must have had other duties because he wasn’t monitoring the food available. With much breakfast time still available, the attendant complained about preparing more food. I was not the only one complaining by far. I could go on and on but I doubt you’ll do what’s needed to bring this hotel up to snuff. Its obvious that the people who manage this hotel are pinching their penny’s. We won’t be staying here again!