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Enter the room it was a smell not a good smell.The room was not clean I had to wipe the counter down where the sink is the coffee pot was very dusty and dirty the tv and the micowave was not clean.Had to go to the office to go more towels the towels were not clean they had stains on them some not all and when taken to the office the staff going to say it was clean it just had stain on them unacceptable.I would not recommend this hotel to anyone.I wish I had taken pictures after I wiped the place down so people could she that the cleaning staff is not doing a good job
The bed sheets were dirty and no apology was given. The mattress smelled. We were woken up a 3am by phone to tell us the phone service was being updated. Still waiting for our refund.
All of bedding was stained had to be replaced ..We had to unmake and make the bed with the new bedding ourselves cause housekeeping wouldn't .... Bathroom still had a lot of hair in the floor from not being cleaned ...Won't stay there again
Pilled Bed sheets. No cups for water or coffee. Empty Facial tissue holder. No room for hanging clothing. Unkept bathroom in reception area. Will not return.
Thanks
Kent
Stayed 1 night in Sep 2024
8/10 Good
Steve
Travelled with family, Business traveller
8 Sep 2024
Liked: Staff & service
Disliked: Amenities
Towels were not fresh and room needed to be upgrades with new lampshades.
Appeared fine but hot ..bed made nicely..when we arrived no a/c on.... Toilet appeared to not have been cleaned...towels stained so not sure if clean...floor had crumbs pressed in the carpet..one plastic cup for water and it was in opened plastic like it had been used and rewrapped...no way to.make coffee...one coffee package was open and in the stack of unopened.
Our room smelled heavily of smoke - we requested a non smoking room. The refrigerator freezer was filled with something that had spilled for a previous tenant.