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Prince's Gate Hotel

4.5 star property
Family-friendly 4.5-star hotel near Polynesian Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Front of property
Duchess Suite | Living room
Lobby
Courtyard

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Government Gardens
    1 min walk
  • Rotorua i-SITE Visitor Centre
    2 min walk
  • Tamaki Maori Village
    3 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area

One Bedroom Suite (In Adjacent Building)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area

Two Bedroom Suite (In Adjacent Building)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room

Estate Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room

Designer Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1180)
The price is CA $192
per night
CA $221 total
includes taxes & fees
13 Dec - 14 Dec
Rydges Rotorua

About the area

Rotorua

Central Rotorua getaway .With a stay at this Rotorua hotel, you'll be steps from Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre. Government Gardens and Tamaki Maori Village are also within half a mile (1 km).

What's nearby

  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Eat Street - 6 min walk - 0.6 km
  • Rotorua Central Mall - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

Family-friendly 4.5-star hotel near Polynesian Spa
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • Free offsite parking
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 30-30 for adults and NZD 15-15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Children's pool
  • Hot springs
  • Indoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage

Room amenities

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1057 reviews" "
Rating 8 - Good. 337 out of 1057 reviews" "
Rating 6 - Okay. 127 out of 1057 reviews" "
Rating 4 - Poor. 44 out of 1057 reviews" "
Rating 2 - Terrible. 20 out of 1057 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sasha

Liked: Cleanliness, staff & service
Nice looking, good location, nice private spa. Vintage vibe. Sound proofing not the best. Friendly and welcoming staff.
Stayed 2 nights in Aug 2024

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lounges are very comfortable with nice ambiance. The outdoor hot pools are something special as is the private pool and sauna. The location cannot be better - within walking distance of most attractions. Rooms are basic, but adequate
Stayed 2 nights in Aug 2024

8/10 Good

Erica

Travelled with partner
Liked: Amenities
WOW what a beautiful hotel, a great find on our travels. Divine hotel rooms and great facilities. The three thermal pools are amazing. 10/10 Will definitely stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and charm
Love the character of this property and the location is excellent. Walking through the reception and up the stairway transports you to another era. Enjoyed our stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Fiona

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like putting on an old pair of slippers...........charming
Stayed 2 nights in Aug 2024

6/10 Okay

Waldi

Travelled with partner
Liked: Staff & service, amenities
The staff were very friendly and always very helpful. Our room was a bit different to what was shown on the photos. It was dated and required both a heater and the aircon on to keep the room warm. The bed was comfortable and overall the room was clean. I think it’s best for this hotel to share more photos of their rooms so that guests know that some rooms are very different to others. Or at least ask for a modern shower when you book as ours was an old bathtub with a very old fixed head shower where in the photos it showed a modern new shower and bathroom. The lobby area and lounge was very nice to sit and relax in by the fire.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew, EVANSTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm 100 plus year old historic building, fireplaces, hot pools, sauna, restaurant , walk to downtown dining and lake front next to parks and gardens and geothermal area
Stayed 3 nights in Aug 2024

6/10 Okay

Sumaporn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For the price we paid, Very dated rooms, bathroom desperately need to be upgraded. Friendly staff and great location. Won’t be staying here again.
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy K.

Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

nalin

Stayed 1 night in Jul 2024

8/10 Good

Nik

Stayed 4 nights in Jul 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the parking needs to be sorted the staff were exellent a beautiful peice of nostaliga and we will stay again
Stayed 2 nights in Jul 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and cosy
Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with partner
loved the hot pools.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A excellent property
Stayed 1 night in Jul 2024

10/10 Excellent

nalin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Central
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. Perhaps could do with a porter or two to her old patrons get their luggage up stairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chandelier bedroom
Beautiful historic hotel right down town, and across from walk. Room had high ceilings with victorian style carpet.
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room layout wasn't good, bedroom had hardly enough space for the beds, you had to squeeze through to get out. Lounge also only had two uncomfortable chairs but room was for three people. Decor dated.
Stayed 1 night in Jun 2024

6/10 Okay

Nancy

Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole Hotel is Beautiful.The staff are excellent. The Food is Superb. We have stayed here several times Rotorua you have a Treasure.
Stayed 1 night in Jun 2024