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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
4.5-star luxury hotel perfect for exploring Saint John

Choose dates to view prices

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Interior entrance
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Harbour Station
    ‪10 min walk‬
  • Market Square
    ‪14 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

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About the area

Saint John

Central Saint John getaway .You'll find Saint Joseph's Hospital and Stone Church within a 15-minute walk of this Saint John hotel. Fort Howe and Harbour Station are also within half a mile (1 km).

What's nearby

  • Harbour Station - 10 min walk - 0.9 km
  • Saint John City Market - 13 min walk - 1.1 km
  • Market Square - 14 min walk - 1.2 km
  • Marco Polo Cruise Terminal - 2 min drive - 2.0 km
  • Saint John Regional Hospital - 5 min drive - 4.9 km

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Peppers Pub - ‬17 min walk
  • ‪Vito's Dining Room & Lounge - ‬13 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Uncorked Tours & Tastings - ‬13 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star luxury hotel perfect for exploring Saint John
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 7 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1250 out of 1649 reviews
Rating 8 - Good. 308 out of 1649 reviews
Rating 6 - Okay. 55 out of 1649 reviews
Rating 4 - Poor. 14 out of 1649 reviews
Rating 2 - Terrible. 22 out of 1649 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Galveston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for about 10 nights and thoroughly enjoyed it. The staff are absolutely fantastic. Every person I encountered was exceptionally hospitable. The rooms are nice, the entire property was clean, parking was easy breezy, and there was even an EV charger onsite (including a 100kW fast charger). The hotel is also very convenient to the main thoroughfare and Uptown. Will stay here next time in town for sure!
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Clean and quiet. Heated underground parking
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel. Staff are extremely friendly and helpful. Best customer service I have seen in a long time.
Stayed 1 night in Feb 2025

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy check-in, spacious rooms and comfortable beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and well-appointed, beds were very comfortable and the heating/cooling worked well. The TV had some issues, but that was a minor inconvenience. Excellent hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mathieu

Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodated special request
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Again, I had a great room, great service. Highly recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property but realuzed after we left we were entitled to a voucher to the snack store by the front desk that we did not receive..
Stayed 1 night in Jan 2025

10/10 Excellent

Joline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and fast! Staff very friendly
Stayed 1 night in Jan 2025

2/10 Terrible

Nathan

Stayed 1 night in Jan 2025

10/10 Excellent

Bill

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lose to the rink and downtown.
Stayed 1 night in Jan 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and accomodating when we arrived very late. Thank you!
Stayed 1 night in Dec 2024

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet…
Stayed 1 night in Jan 2025

4/10 Poor

Hope

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast at any hotel we ever stayed at and good value for money paid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Jan 2025

2/10 Terrible

Levi

Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 1 night in Jan 2025