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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
4.5-star luxury hotel perfect for exploring Saint John

Choose dates to view prices

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Exterior
Bar (on property)
Interior entrance
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Saint Joseph's Hospital
    ‪9 min walk‬
  • Stone Church
    ‪10 min walk‬
  • Harbour Station
    ‪10 min walk‬
  • Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Saint John Harbour Side, an IHG Hotel

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (1003)
The price is CA $132
per night
CA $160 total
includes taxes & fees
18 Feb - 19 Feb
Holiday Inn Express Saint John Harbour Side, an IHG Hotel

About the area

Saint John

Central Saint John getaway .You'll find Saint Joseph's Hospital and Stone Church within a 15-minute walk of this Saint John hotel. Fort Howe and Harbour Station are also within half a mile (1 km).

What's nearby

  • Harbour Station - 10 min walk
  • Saint John City Market - 13 min walk
  • Saint John Trade and Convention Centre - 16 min walk
  • Marco Polo Cruise Terminal - 2 min drive
  • Saint John Regional Hospital - 5 min drive

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Peppers Pub - ‬17 min walk
  • ‪Vito's Dining Room & Lounge - ‬13 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Uncorked Tours & Tastings - ‬13 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

4.5-star luxury hotel perfect for exploring Saint John
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 7 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1219 out of 1607 reviews
Rating 8 - Good. 301 out of 1607 reviews
Rating 6 - Okay. 55 out of 1607 reviews
Rating 4 - Poor. 12 out of 1607 reviews
Rating 2 - Terrible. 20 out of 1607 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Clean and quiet so nice I actually overslept.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ssesanga

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk and explore St John. Nearby road construction and homeless encampment unfortunate. We were upgraded to a fine suite which we very much enjoyed.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was terrific. The shower was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight experience overall- liked the seafood restaurant recommended by reception staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful. Room clean.
Stayed 1 night in Sep 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for passing through but not as a destination
Easy on/off highway. Late night food options in the area limited and closed early, 10pm. Wear and tear on the carpets and halls, needs a renovation, dated decor. But the staff was fabulous and friendly. Bed was comfortable. And complimentary breakfast was nice with multiple options.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were mainly touring St. John and attending a concert at the Imperial Theatre. The hotel was perfectly located - quick walk up to the theatre/restaurant area and quick walk back. Safe place. The room was perfect, staff were genuinely friendly and helpful and breakfast was beyond expectations. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, great value Hotel
Such a friendly hotel ! Room was very large, comfortable and quiet and underground car parking so handy and safe. Complimentary breakfast welcomed and free tea/coffee all day . It was just an overnight stop on the way to PEI but excellent value. Would stay again. The breakfast servers were great and very friendly :)
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2024

8/10 Good

christie

Stayed 1 night in Sep 2024

10/10 Excellent

SHANDELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Saint John
Stay in Saint John. Front desk staff very helpful. Good breakfast. Room.was good with excellent shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, the room was clean & large. The breakfast was fantastic, probably best free breakfast we’ve ever received at a hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have stayed in
Stayed 1 night in Oct 2024

10/10 Excellent

Prindle, El Cerrito

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, but supplied with real glasses!! Such a nice upgrade from plastic in most hotels of this level. Also, the room was spacious, with attractive decor. However, it was missing a luggage rack for a second guest, and though it has an ironing board, there was no iron.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarosh, Revere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and knowledgeable staff extremely satisfied
Stayed 3 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St John
Your front desk staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024