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Four Points by Sheraton San Rafael Marin County

3.0 star property
3-star hotel near Marin County Civic Center

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Bar (on property)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center
    ‪3 min drive‬
  • Dominican University of California
    ‪4 min drive‬
  • Mission San Rafael Arcangel
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the area

San Rafael

Heart of San Rafael.Within 3 miles (5 km) of this San Rafael hotel, you'll find Marin County Civic Center and Dominican University of California. China Camp State Park and Mission San Rafael Arcangel are also within 6 miles (10 km).

Getting around

  • Richmond Transit Center - 18 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Ikoi Sushi - ‬2 min drive
  • ‪Marin County Fair - ‬20 min walk
  • ‪La Hacienda Taqueria and Restaurant - ‬3 min drive

About this property

Four Points by Sheraton San Rafael Marin County

3-star hotel near Marin County Civic Center
Four Points by Sheraton San Rafael Marin County offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2520 square feet (234 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Self parking is free.

This 3-star San Rafael hotel is smoke free.

  • 235 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2520 sq ft of conference space
  • 234 sq m of conference space
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1156 reviews
Rating 8 - Good. 297 out of 1156 reviews
Rating 6 - Okay. 120 out of 1156 reviews
Rating 4 - Poor. 67 out of 1156 reviews
Rating 2 - Terrible. 46 out of 1156 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, BURLINGAME

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

hogan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a place to stay for a break in traveling. Pet friendly too
Stayed 1 night in Dec 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very old and rundown. The heating unit is very old and noisy. The room felt like an old motel. The property is very clean, especially for the overall condition of the property.
Stayed 3 nights in Dec 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for a family stay
A good family place to stay. Ordinary, nothing fancy, but quite pleasing.
Stayed 5 nights in Nov 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet close to freeway
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Naimeh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Could use some upgrades
Staff at the reception area were excellent and friendly. The room could certainly use some upgrades. And the breakfast offered as buffet was not worth the $25 per person as selection was limited and quality was not what so would have expected from a Marriott owned hotel. And staff at the restaurant were short which was not comforting as we were there for a funeral.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Average
I had stayed there before many years ago, and it’s ok, but showing signs of age and might be time for some updating!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
We had to ask for a coffee maker for the room.
Stayed 2 nights in Dec 2024

4/10 Poor

Jeff

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was not full and they put me in a room overlooking the highway. The room was had noise from the highway and it made it hard to sleep. Very disapointing they put me in such a terrible room when there was plenty of other rooms available.
Stayed 1 night in Dec 2024

8/10 Good

HENGAMEH

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A room I stayed at had a wall ac/heater unit which was outdated.. made a lot of noise while on especially at night would interfere with sleep. Other than that the staff was friendly.
Stayed 3 nights in Dec 2024

4/10 Poor

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
Lobby fine but rooms need to be remodeled for the price they charge
Stayed 1 night in Dec 2024

4/10 Poor

Theresa

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Celia

Stayed 3 nights in Nov 2024

10/10 Excellent

andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good lobby area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great staff
Stayed 5 nights in Dec 2024

8/10 Good

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very uncomfortable. However the staff was excellent and handled everything well
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and offered great value. Breakfast was great.

4/10 Poor

Patricia

Stayed 2 nights in Nov 2024

10/10 Excellent

ricardo

Stayed 1 night in Nov 2024

4/10 Poor

Catherine

Stayed 1 night in Nov 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elusive breakfast vouchers
I had an uncomfortable mix-up at breakfast. We were asked for breakfast "vouchers." I hadn't been given any at check-in, so I didn't know what was up. We showed our key-card but that didn't help. I called the desk and they said it was part of my payment, and she would call the breakfast staff. It was uncomfortable and I didn't understand the run-around.
Stayed 1 night in Nov 2024