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Hilton Santa Cruz/Scotts Valley

3.5 star property
3.5-star hotel near Henry Cowell Redwoods State Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Reception
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Pasatiempo Golf Course
    ‪5 min drive‬
  • Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Zip Line
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(40 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Four Points by Sheraton Santa Cruz Scotts Valley

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (873)
The price is CA $146
per night
CA $167 total
includes taxes & fees
1 Feb - 2 Feb
Four Points by Sheraton Santa Cruz Scotts Valley

About the area

Santa Cruz

Near the airport.You'll be within 3 miles (5 km) of Henry Cowell Redwoods State Park and 6 miles (10 km) of Roaring Camp Railroads with a stay here. Pacific Avenue and Santa Cruz Wharf are also within 6 miles (10 km).

What's nearby

  • Henry Cowell Redwoods State Park - 5 min drive
  • Santa Cruz Wharf - 8 min drive
  • Santa Cruz Beach Boardwalk - 9 min drive
  • Roaring Camp Railroads - 9 min drive
  • Mystery Spot - 11 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Jack in the Box - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Hilton Santa Cruz/Scotts Valley

3.5-star hotel near Henry Cowell Redwoods State Park
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. For a fee, parking is available.

This 3.5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 16.95-25.00 for adults and USD 14.95-20.00 for children
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 571 out of 1093 reviews" "
Rating 8 - Good. 218 out of 1093 reviews" "
Rating 6 - Okay. 154 out of 1093 reviews" "
Rating 4 - Poor. 84 out of 1093 reviews" "
Rating 2 - Terrible. 66 out of 1093 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was so polite! If we needed anything h they actually will go out of there way to help us.
Stayed 1 night in Oct 2024

8/10 Good

julie

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Charles, Silverado

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is extra and paid through a separate app online—we paid for our entire trip in full, then had to leave a day early. The hotel refunded one night, but we could NOT get the parking refunded!
Stayed 4 nights in Aug 2024

4/10 Poor

Doug

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property nickel and dimes customers. Parking fees, penalties for not prepaying parking, service fees for paying parking on top of parking. Bottled water in the rooms high costs, Buffett breakfast high costs. What other economy hotels provide free this “luxury” hotel nickel and dimes there customers after paying for the hotel that’s one of the higher priced in the area.
Stayed 2 nights in Oct 2024

6/10 Okay

Jeneva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. Unfortunately, my checking in experience was not so good. The gentleman that was on the desk was trying to handle too many issues at once with no support. He had to answer the phones, wait on a person looking for a plunger (toilets were backing up—which we also experienced during our stay), and trying to check new people in. He was frazzled to say the least. He hurriedly wrote our room number on the key card holder and I asked him what room we were in. He hastily replied the number is on the card. I caught 3 so we went up to the 3rd floor to discover the rest of the number was not legible, so I had to return to the front desk and get the room number. It was a very frustrating experience for a Hilton property. Another negative was there were no side tables on the outsides of the two beds. It was awkward having no place to put a book or a water bottle. Please also be aware that parking is $28 a day. There is no daily room cleaning, but the staff was willing to provide extra coffee, toilet paper, or other needed supplies. This Hilton property fell short of what I expect from Hilton.
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Nael

Stayed 1 night in Sep 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Didn’t appreciate the parking fee.
Stayed 1 night in Oct 2024

6/10 Okay

Marisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Building was beautiful, staff were friendly, food at the restaurant was delicious. The room smelt like mildew, rust around the bottom of the tub and looked like black mold on the ceiling of the bathroom. Charge for parking, already paid a lot for the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tonya, Mustang

Liked: Cleanliness, amenities, property conditions & facilities
Pool need cleaning
Stayed 1 night in Oct 2024

6/10 Okay

Agustin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Why did we have to pay for parking if it should be free as we are already paying for the hotel. as well false advertising about having a sauna on site. none to be found.
Stayed 1 night in Oct 2024

2/10 Terrible

Brianna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Nickle and Dime you.
The room smelled very musty. The HVAC didn't work - had to call for service to get it running. The pool and spa were covered with bugs, and there was no net available for us to remove them. Breakfast was VERY expensive - much cheaper to get at a local restaurant. It should be complementary given the price paid for the room. Parking was not free for guests - pretty petty. I was not impressed with the Hilton.
Stayed 2 nights in Oct 2024

8/10 Good

Edward

Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Stayed 3 nights in Sep 2024

8/10 Good

Mathew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
I don’t like that we had to pay for parking!
Stayed 2 nights in Sep 2024

8/10 Good

Robert, Pleasanton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, big rooms, AC, easy access to Santa Cruz. Posting states "parking available" but does not indicate it's $13/day extra. They have a huge parking lot.
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn, Los Osos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Bed linens were very nice. Convenient access to Santa Cruz and a welcome retreat after the hustle and bustle.
Stayed 2 nights in Sep 2024