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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property
5-star luxury hotel near Yu Garden, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

Exterior
3 restaurants, breakfast served
Premium bedding, down comforters, minibar, in-room safe
Lobby
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Gym

Explore the area

Map
No 38 Pujian Road, Shanghai, Shanghai, 200127
  • The Bund
    ‪4 min drive‬
  • Yu Garden
    ‪6 min drive‬
  • Oriental Pearl Tower
    ‪9 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom, Garden View

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Garden View

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Lounge

Executive Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Shanghai

Pudong stay.Your stay at this Pudong hotel places you within 3 miles (5 km) of Yu Garden and Lujiazui Central Greenland. Mercedes Benz Arena and Jin Mao Tower are also within 3 miles (5 km).

What's nearby

  • The Bund - 4 min drive - 3.6 km
  • Yu Garden - 6 min drive - 6.8 km
  • Xintiandi Style Shoppping Centre - 7 min drive - 7.1 km
  • Nanjing Road Shopping District - 8 min drive - 7.0 km
  • Oriental Pearl Tower - 9 min drive - 8.6 km

Getting around

  • Tangqiao Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪The Lounge - ‬1 min walk
  • ‪海上游子老鸭粉丝汤 - ‬2 min walk
  • ‪秦巴汉水 - ‬4 min walk
  • ‪陆家庄 - ‬3 min walk
  • ‪新塘桥生活广场 - ‬2 min walk

About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

5-star luxury hotel near Yu Garden, connected to a shopping center
Sheraton Grand Shanghai Pudong Hotel & Residences offers its guests a marina, an indoor pool, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 16329 square feet (1517 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a terrace are also featured at the luxury Sheraton Grand Shanghai Pudong Hotel & Residences. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

  • 525 guestrooms or units
  • 40 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • 16329 sq ft of conference space
  • 1517 sq m of conference space
  • Built in 2007
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sheraton Grand Shanghai Pudong Hotel & Residences offers 525 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

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includes taxes & fees
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Property amenities

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 230 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Shanghai Pudong Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 370.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Fee for in-room wired internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Sheraton Shanghai Pudong
Shanghai Pudong Sheraton
Sheraton Hotel Shanghai Pudong
Sheraton Shanghai Hotel Pudong
Sheraton Shanghai Pudong
Sheraton Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel
Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 433 reviews
Rating 8 - Good. 168 out of 433 reviews
Rating 6 - Okay. 49 out of 433 reviews
Rating 4 - Poor. 20 out of 433 reviews
Rating 2 - Terrible. 9 out of 433 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kee Yong

Stayed 3 nights in Nov 2024

10/10 Excellent

abdessamad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Can’t complain
Stayed 2 nights in Dec 2024

8/10 Good

Khaldoun khaled suleiman

Stayed 4 nights in Sep 2024

10/10 Excellent

Ying, Oakland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the Nanpu Brudge. Easy access to both city center, Lujiazui, and Zhangjiang. Reasonable price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Khaldoun khaled suleiman

Business traveller
Nice quite shopping mall near by
Stayed 2 nights in Sep 2024

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

samer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good Hotel in great location to local transport.
The hotel was nice although getting a tired with ripped curtains etc in my exec room (3960) I do need to call out the exceptional service from one of the front staff Ricky. I had a travel problem and he dealt with it for me, without I am not sure I would have got to the airport in time for my flight. So massive thank you Ricky!
Stayed 5 nights in Jun 2024

4/10 Poor

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
3泊したが、５つ星ホテルとは程遠い。 スタッフの挨拶は終始なかったし、質問に対し電話しながらの応対で適当にあしらわれた。 大きい荷物を持っていたが、一切手伝いも声がけもなかった。 ロビにあるスツールは破れている。 部屋はキレイに掃除されているが、コーヒーポットの掃除は一回忘れていた。なぜかコーヒーパックの補充は日によって数量が違った。 シャワーの水圧はギリOK。
Stayed 3 nights in Jun 2024

10/10 Excellent

Keith, Warrior

Stayed 1 night in May 2024

10/10 Excellent

ERALD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 6 nights in May 2024

6/10 Okay

Paul, Carmel

Stayed 1 night in Apr 2024

10/10 Excellent

Hendrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

ZEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool!
Exceptional swimming pool
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Located just outside Tangqiao station on Pujian Road, this hotel is 40 min away by DiDi to Pudong airport for your travel home. Everyone at the hotel was so kind and provided good service, one in particular helped me get a lint roller via delivery!
Stayed 1 night in Nov 2023

8/10 Good

hongxia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体来说还是很好的。 就是房间不太隔音，晚上如果旁边房间比较吵都听得到，比较打扰休息。
Stayed 1 night in Dec 2021

8/10 Good

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Ge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Bob, vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that the location was close to Science and technology market.
Stayed 1 night in Oct 2019

10/10 Excellent

Chin-Hsiung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Paridhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Most of the sockets in the room don't work. The carpet is not clean and curtain is broken.
Stayed 2 nights in Jul 2019