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Hampton Inn & Suites Boston Crosstown Center

3.0 star property
3-star hotel near Northeastern University

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Exterior
In-room safe, blackout drapes, iron/ironing board
Indoor pool
In-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Bar
  • Breakfast included
  • Parking available

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Boston Medical Center
    6 min walk
  • Northeastern University
    16 min walk
  • Copley Place
    3 min drive
  • Boston, MA (BOS-Logan Intl.)
    14 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

South End stay.Your stay at this South End hotel places you within 2 miles (3 km) of Northeastern University and Copley Square. Fenway Park and Boston Common are also within 3 miles (5 km).

What's nearby

  • Northeastern University - 16 min walk
  • Boston Museum of Fine Arts - 3 min drive
  • Copley Square - 3 min drive
  • Fenway Park - 4 min drive
  • Boston Common - 5 min drive

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Stop & Taste Pizza - ‬10 min walk
  • ‪Flour Bakery & Cafe - ‬11 min walk
  • ‪Maxine's On Saint James - ‬9 min walk
  • ‪Jaho Coffee Roaster & Wine Bar - ‬10 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

3-star hotel near Northeastern University
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2004
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (USD 22 per night; includes in/out privileges)
  • Secured covered extended parking on site (USD 22 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. The tax ID number is 10432904004. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 89 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Travelled with family, Business traveller, Travelled with pets, Travelled with group
Disliked: Amenities
Many many homeless and dirty in all directions. Hotel is located attached to a medical center and in an alley way of sorts.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Sep 2024

4/10 Poor

Jon

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was fairly clean and staff was fine. Area around hotel is absolutely disgusting and would not recommend staying here because of it.
Stayed 1 night in Sep 2024

2/10 Terrible

Hilda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2024

8/10 Good

Chase

Liked: Staff & service, amenities, property conditions & facilities
Decent! Right by the hospital so you hear constant sirens
Stayed 3 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Shuttle to Fenway was very handy!
Stayed 1 night in Sep 2024

10/10 Excellent

Hiromi

Stayed 1 night in Sep 2024

10/10 Excellent

Paulo

Liked: Staff & service, property conditions & facilities
The hotel in general it’s very nice I just don’t like the area outside. Looks like dangerous
Stayed 2 nights in Sep 2024

6/10 Okay

Heidi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property! Run down throughout. Horrible area… heard sirens all night. Many homeless in the area. Breakfast was good. Front desk people - a couple were nice, a couple were not.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The room was great and the breakfast was one of the best I’ve had. Parking costs but not as much as other places and it’s super convenient. There was even a free hotel shuttle to Fenway. Overall it was a wonderful stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Alyona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Polite and friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appeared clean, really helpful staff and good breakfast. It had a daily shuttle starting at 11 AM to go drop people off near big tourist locations around town and pick them up. That was a huge benefit! I stayed in two different rooms on either end of a cruise, each had an issue needing maintenance. It was easily manageable. If you are staying in a room that faces the major road or hospital, it will be very noisy and has a lot of homeless people (hence security in the hotel). Emergency vehicles with sirens and honking cars happening very often. I'm not used to city noises and it made it hard to have a good nights sleep. We stayed 3 nights total.
Stayed 2 nights in Sep 2024

8/10 Good

iryne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pros: My first time in Boston. I wanted to start out by giving gratitude to the staff for their kindness, attentiveness, accommodations, and always making me feel safe. I was able to check in early, as there was a room available. Breakfast was as you would expect for any continental breakfast at a hotel. They have fresh coffee and hot water for hot chocolate or tea 24/7 in the lobby. The elevators are room key access. 24/7 security guard in lobby. I wanted to give a special shout out to Ace. He is extremely attentive to all the guests in the lobby. I noticed him, on several occasion, checking in with guests and asking if they needed help. Cons: Caution to those who are light sleepers. The hotel is next to a hospital, so you hear police and ambulance sirens throughout the night, and occasional yelling outside. The AC fan is loud.
Stayed 5 nights in Aug 2024

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right outside our window and along the whole street is a park where drug addicts/homeless spend their day and make noise all night. We will Not stay at this hotel again
Stayed 1 night in Sep 2024

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all good experince. Except when you step out on foot. Few area looks shady and unsafe ( when you are with kids ) with people probaly doing inappropriate activities
Stayed 4 nights in Sep 2024

6/10 Okay

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the spacious room, nice staff and breakfast. Will come back again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff is great. They serve breakfast in the morning that had a great variety. They also have complementary drinks. The have a free shuttle that was extremely helpful in getting to places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Milka

Liked: Cleanliness, staff & service, amenities
The room was tastefully decorated
Stayed 1 night in Aug 2024

6/10 Okay

Lauren Ashley

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Horrible street noise. Did not sleep.
Loudest hotel ever. Street noise was so bad from traffic and homeless people outside. Did not sleep the three nights I was there. I also found a cockroach in my room.
Stayed 3 nights in Sep 2024

4/10 Poor

Alberto R, Bethesda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of maintenance and management. Many unacceptable issues. No recommendable hotel.
Stayed 2 nights in Sep 2024