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Hampton Inn West Springfield

2.5 star property
Hotel near Big E in West Springfield

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hampton Inn West Springfield

Seasonal outdoor pool
Point of interest
Lobby
Reception
Room, Accessible, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1011 Riverdale St, West Springfield, MA, 01089
  • Olympia Ice Center
    ‪18 min walk‬
  • Big E
    ‪3 min drive‬
  • Holyoke Mall
    ‪5 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard room

Standard room

Standard room

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Study)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1King study sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

1King study sofa bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Residence Inn by Marriott West Springfield

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (383)
The price is CA $192
per night
CA $220 total
includes taxes & fees
5 Feb - 6 Feb
Residence Inn by Marriott West Springfield

About the area

West Springfield

In West Springfield .Within 3 miles (5 km) of this West Springfield hotel, you'll find Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 miles (10 km).

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive

Getting around

  • Springfield Union Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬4 min walk
  • ‪Rumbleseat - ‬4 min drive

About this property

Hampton Inn West Springfield

Hotel near Big E in West Springfield
Hampton Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Hampton Inn West Springfield also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.
  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
Hampton Inn West Springfield offers 125 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0001873250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1000 reviews" "
Rating 8 - Good. 295 out of 1000 reviews" "
Rating 6 - Okay. 127 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emily

The hotel was clean. The physical building is a little older.
Stayed 2 nights in Oct 2024

10/10 Excellent

Evonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice the Exit doors very convinent to in & out
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Leonid

Travelled with family
Liked: Staff & service
Stuff friendly, old rooms, noisy
Stayed 1 night in Oct 2024

8/10 Good

Cammy

Liked: Cleanliness, staff & service, room comfort
Quick Overnight Stay
We were lucky to get a room this weekend. Most were fully booked. King accessible room was $259 per night. Seems really high to me for this hotel chain. Staff was super nice and efficient. Complimentary breakfast was good! The hostess early Sunday 10/13 was so nice. She really took pride in the layout and presentation of the food. Coffee was perfect!! As far as the room... could use a refresh. Wallcovering peeling in the room. Carpet could use a deep cleaning. Facecloths were scarce and thin.
Stayed 2 nights in Oct 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Business traveller
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Christian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Hampton inn
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Location!!! Staff very friendly, breakfast was good. Rooms are a little dated (bathroom) but beds and linens provided a good night sleep. This hotel offers everything within walking distance.
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel with very accommodating staff. Was given a handicap room for some reason even though I didn’t request it. Noticed a couple dead bugs on the floor and on one of sheets.
Stayed 1 night in Sep 2024

10/10 Excellent

Fransisca

Stayed 1 night in Sep 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was nice and comfortable bathroom can use updating i.e. sink can use a vanity underneath it to block seeing the wood framing around the pipes, very unsightly to see. Rust in some areas. Beds were very comfortable room was very quiet which was nice
Stayed 1 night in Sep 2024

8/10 Good

Mairin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times and are always happy with the quality of this hotel. My one complaint is that the shower in our room was slightly broken. It took a ton of force to pull the knob out in order to get the water running and it was just as difficult to shut the water off. As always, service and breakfast were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman running the desk was quick, efficient and friendly
Stayed 1 night in Sep 2024

8/10 Good

Penny

Travelled with family
Liked: Property conditions & facilities
Although the hotel did not seem very booked, we were put in a handicapped room, which was interesting. Unfortunately the toilet was leaking. However, the service by the employees was exceptional.
Stayed 1 night in Sep 2024

6/10 Okay

Bruce, Romulus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel for use of the pool! Found pool closed for season (5 Sept 24). Would have stayed on different site if open pool! NO NOTICE on season for pool on web site!!!
Stayed 1 night in Sep 2024

6/10 Okay

Roberto

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024