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Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
North Syracuse guestrooms with kitchenettes

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites - Syracuse Airport, an IHG Hotel

Exterior
Property amenity
Room amenity
Exterior
Interior

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Destiny USA
    6 min drive
  • Taco Bell
    2 min walk
  • Syracuse Airport Bus Stop
    4 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    3 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Super 8 by Wyndham Liverpool/Syracuse North Airport

Free airport shuttle
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (3217)
The price is CA $104
per night
CA $119 total
includes taxes & fees
16 Jan - 17 Jan
Super 8 by Wyndham Liverpool/Syracuse North Airport

About the area

North Syracuse

Near boardwalk/promenade, shopping .Within 3 miles (5 km) of this North Syracuse hotel, you'll find North Medical Family Practice and Hopkins Road County Park. Also, The Fun Junction is within 3 miles (5 km) and Onondaga Lake Park is within 6 miles (10 km).

What's nearby

  • Destiny USA - 6 min drive
  • Landmark Theatre - 7 min drive
  • Armory Square - 7 min drive
  • Carrier Dome - 9 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬11 min walk
  • ‪Plank Road Ice Cream - ‬19 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬18 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

North Syracuse guestrooms with kitchenettes
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport, an IHG Hotel offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Candlewood Suites - Syracuse Airport, an IHG Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 279 out of 1003 reviews" "
Rating 8 - Good. 245 out of 1003 reviews" "
Rating 6 - Okay. 132 out of 1003 reviews" "
Rating 4 - Poor. 137 out of 1003 reviews" "
Rating 2 - Terrible. 210 out of 1003 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Niave

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very run down, dirty. Definitely not the usual Candlewood Suites standard.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Remodeling but worth staying
Not sure about the awful reviews for this place. It is what it is. Clearly in the middle of a remodel. First floor is spotless and new. Our room was on the second floor. It was obvious they are about to remodel the floor but weren't there yet. The room was dated but spotless. Very clean. I'd stay here again in a heartbeat especially for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for about 10 hours. Staff was very helpful especially at check in. Property was fine, could use upgrades but all I needed was a bed for a few hours and it did the job.
Stayed 1 night in Sep 2024

4/10 Poor

Micheal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled awful, it felt old and was not clean, the floor was sticky. We asked for a refund, and the hotel staff was very nice and gave us our money back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandy

Stayed 2 nights in Aug 2024

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities
Worn down room
Stayed 1 night in Sep 2024

4/10 Poor

Josh

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just dirty
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with family and small children
There is no airport shuttle or crib beds, even though it states online there is.
Stayed 1 night in Sep 2024

6/10 Okay

Esther

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Uncomfortable stay
I only stayed for one night to catch an early flight on the following day. I was hoping to get some sleep, but the AC unit didn’t work. It said to give it 15 minutes to start( because it supposedly was eco- friendly), but it didn’t turn on at all! The room was already hot, so I had to open the window to get some cooler air. With it came the noise of the interstate, which made for a bad sleep. The bed was ok, with a firm mattress, but all the furniture was old, and the cabinet in the bathroom had water damage on the side. The bathroom was clean though.
Stayed 1 night in Sep 2024

10/10 Excellent

Sofia

Stayed 1 night in Aug 2024

6/10 Okay

John, Elmira Heights

Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture was badly worn, walls badly scuffed and air conditioning failed during the night.
Stayed 4 nights in Aug 2024

2/10 Terrible

Betty

Disliked: Amenities
Fruit flies or some kind of bugs in room. Property is under going renovations and shouldn’t have guests. Not even hot water enough for one shower. Cancelled a future reservation.
Stayed 1 night in Sep 2024

8/10 Good

vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Travelled with family
Our room was rundown and the kitchen area was unclean (food crumbs all over it). No warning that renovations were going on in hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was rude and very unprofessional, the room stunk like very hard cleaning product, tv didn’t work, hair dryer didn’t work, room was dirty, towels had black on outside of them. Very unhappy
Stayed 2 nights in Aug 2024

4/10 Poor

anthony, Philadephia

Disliked: Staff & service, property conditions & facilities
No breakfast
Stayed 1 night in Aug 2024

4/10 Poor

Colleen

Service was nice but the faculty was in poor conditions.
Stayed 1 night in Aug 2024

4/10 Poor

Karen

The lobby is under renovation and very noisy through out the building. Not very restful. The entrance from the road was tricky to find and follow. The room door was hard to open - sticky. This is an older hotel. Decent but not 5 stars.
Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Stayed 1 night in Aug 2024