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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5 star property
3.5-star hotel near Onondaga Lake Park

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Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Free airport shuttle
  • 24/7 front desk
  • Bar

Explore the area

Map
400 7th North St., Liverpool, NY, 13088
  • Lake Onondaga
    ‪3 min drive‬
  • NBT Bank Stadium
    ‪3 min drive‬
  • Central New York Regional Market
    ‪4 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Room amenity

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Best Western Liverpool-Syracuse Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.2 out of 5, (1001)
The price is CA $229
per night
CA $263 total
includes taxes & fees
8 Mar - 9 Mar
Best Western Liverpool-Syracuse Inn & Suites

About the area

Liverpool

In shopping district.You'll find Onondaga Lake Park and Lake Onondaga within 2 miles (3 km) of this hotel. NBT Bank Stadium and Central New York Regional Market are also within 2 miles (3 km).

What's nearby

  • Destiny USA - 3 min drive
  • NBT Bank Stadium - 3 min drive
  • Landmark Theatre - 5 min drive
  • New York State Fairgrounds - 9 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 4 min drive
  • Hancock Intl. Airport (SYR) - 6 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪J R Diner - ‬2 min drive
  • ‪Denny's - ‬6 min walk
  • ‪Tully's Good Times - ‬3 min walk

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5-star hotel near Onondaga Lake Park
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Syracuse Airport - Liverpool by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3.5-star Liverpool hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 3 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's games
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4:00 AM - midnight

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property before and we always receive great service
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 8 nights in Nov 2024

2/10 Terrible

Timothy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with my wife and infant son. The staff checked us in and placed us in a room directly overtop of their smoking area on the 2nd floor—despite seeing that we had an infant and despite there being other rooms available. The AC unit for the room was sucking in the smoke directly. The front staff was unwilling to remove the smokers as that was their designated smoking area. We had to ask the smokers ourselves to move given the circumstances. When more smokers returned, we decided to ask for another room. Which the staff did oblige, but only by putting us at the far end of the hotel. They didn’t offer any help to help us move our suitcases either. So we had to go back and forth several times in the middle of the night with an angry infant. Why put us in a room directly above the smoking area?! Especially when you can see that we have an infant with us?! That shouldn’t be on us to flag which non-smoking rooms are in fact non-smoking. And then why make moving in the middle of the night such a hassle for us and offer no help—despite there being staff standing around not helping guests. Considering this hotel? Save yourself the effort and go somewhere else.
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't honor the booked room. Happened to multiple people we spoke to at that hotel. Seems to be a common factor. Toilet rims were covered in black mold. We left wanting a refund. Still waiting at the time this was written.
Stayed 2 nights in Nov 2024

4/10 Poor

Deborah

One night stay at Holiday Inn, Liverpool
I booked this one night stay on Hotels.com and requested a room with a hot tub as this was the picture displayed on website. When we arrived we were given a Jr Suite but no hot tub. We were told we could not get a room with hot tub on Hotels.com because it had to be booked through the hotel instead. This was never told to us and Hotels.com needs to take down the picture of the hotel room with the hot tub, which we paid extra for as this room cannot be booked through them as shown. Our room was not refundable so could not cancel and rebook. Room was large but needed some updates. It was very cold and damp when we arrived in the room but even though we turned the heat up, it never got warmer. Apparently the temperature in the room is regulated so you cannot get it any warmer than management wants it to be. The TV in the room was very small and if your in bed, you can barely see it as the contrast was very dark. The channel controller would not work unless we got up and stood next to the TV and even then it was difficult to change channels. Frustrating! Shower was nice but it took about 5 minutes to get it where it was hot enough to get in. We got the Breakfast Buffet the next morning but was disappointed by the cold food that should have been hot. We did not use the restaurant. The staff was polite and apologized for our inconvenience but from the start to finish was not happy with a room we paid over $200.00 a night for. Will not stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and rooms were very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer Christine

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

MATT, Vail

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and staff very nice
Stayed 1 night in Oct 2024

8/10 Good

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating. The hotel was very clean.
Stayed 1 night in Oct 2024

4/10 Poor

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t book online Book direct
Nice hotel. We booked a suite with a full kitchen for a family event. We were supposed to also get a bottle of wine. We paid extra for the room. When I checked in I was told because I booked online I couldn’t get the room. That I need the call the hotel direct next time. My cousin booked direct and got a free upgrade to the suite we booked with the wine. Restaurant was awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikolay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis B.

Travelled with partner
Liked: Cleanliness, staff & service
It was all right
Stayed 1 night in Oct 2024

10/10 Excellent

Janet, Brusly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel before going to a concert. Super easy check in and out, clean room and friendly staff. Would stay here again!
Stayed 1 night in Sep 2024

4/10 Poor

Claudine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel price change when I arrived there and it was too expensive for what they have to offer.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fantastic!
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Kori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaneisha

Stayed 2 nights in Jun 2024

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean hotel good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Lanessa

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was nice. The pool and suana good use a nice upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth, Saint Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities with great location
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

6/10 Okay

ROBERT

Liked: Cleanliness
Stayed 1 night in Sep 2024