The Craftsman Inn & Suites

3.5 star property
Enjoy the free WiFi at this 3.5-star Fayetteville hotel

Choose dates to view prices

Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Lunch and dinner served, American cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪13 min drive‬
  • JMA Wireless Dome
    ‪15 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬

Room options

Traditional Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Fayetteville

Near the airport.Your stay at this Fayetteville hotel places you within a 10-minute walk of Towne Center Mall and Gage Home Museum. Also, Old Erie Canal Historic State Park is within half a mile (1 km) and Stickley Museum is within 2 miles (3 km).

What's nearby

  • Green Lakes State Park - 3 min drive - 1.9 km
  • Syracuse University - 13 min drive - 12.7 km
  • SUNY Upstate Medical University - 13 min drive - 15.1 km
  • Destiny USA - 14 min drive - 17.1 km
  • JMA Wireless Dome - 15 min drive - 15.0 km

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Hancock Intl. Airport (SYR) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trapper's Pizza Pub - ‬6 min drive
  • ‪Mario & Salvo's Pizzeria - ‬5 min drive
  • ‪Red Robin - ‬8 min walk
  • ‪Dosa Grill - ‬4 min drive

About this property

The Craftsman Inn & Suites

Enjoy the free WiFi at this 3.5-star Fayetteville hotel
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fayetteville hotel.

  • 89 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 2025 sq ft of conference space
  • 188 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Up to 5 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1013 reviews
Rating 8 - Good. 179 out of 1013 reviews
Rating 6 - Okay. 51 out of 1013 reviews
Rating 4 - Poor. 18 out of 1013 reviews
Rating 2 - Terrible. 10 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ERIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. Will be my only stop when in the area. Clean, nice rooms, friendly staff, and close to everything.

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Liked: Staff & service, property conditions & facilities
Lovely place. Very relaxing.
Stayed 1 night in Feb 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the wick check in. I also liked the parking, very convenient I liked my suite, nice and clean and comfortable. I will stay here again, when I visits Syracuse. 🤗
Stayed 1 night in Feb 2025

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful place. Very fast wifi
Stayed 1 night in Jan 2025

6/10 Okay

Tasha Freedom

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was slightly dissapointed. Looking at the pictures when booking, it shows the restuarant and bar which isnt even linked to the hotel. I dont recall seeing anywhere on the website that the two are totally seperate. The bar/restaurant is only open from 4pm to 10pm. And is acorss the car park. We were here for a little over 2 weeks. We agreed 3 days a week for our room to be cleaned. This didnt happen. The room was cleaned once a week, after i had to ask several times for this to happen. Staff are lovely, the venue would be superb for a single nights stay, not equipped for 2 weeks unfortunately.
Stayed 16 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Nice lobby with seating at fireplace Great breakfast selection No daily housekeeping in the room Comfortable room and beds, but small, dated bathroom with bath fitter type shower Needs updating
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. James Lerario
We started our vacation in Skaneateles and continued it with a stay at The Craftsman. Meeting amazing people like Kayla to welcome us and help with navigating some activities made all the difference. What an amazing lady. My family thinks she is great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Staff is incredibly warm, inviting and accommodating. Restaurant has wonderful dishes. Rooms could use a little updating (grout, paint etc) but not much is needed. Will continue to stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anne-Renee

Stayed 1 night in Jan 2025

10/10 Excellent

James, Miami Beach

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome...
Great place to stay... staff are very friendly. Great breakfast!!!
Stayed 1 night in Dec 2024

8/10 Good

Pam

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
I love this hotel and it’s location and will stay there again in December this year as we have the last 4 years. The lack of daily housekeeping is noticeable. I have no problem with this, but some heavy duty cleaning is needed about every three months. There is an obvious dust ring around the room where the vacuum is not reaching all the way to the wall and the molding is also dusty. Otherwise the room is clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Joylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rashid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, unique, clean and overall an enjoyable stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this wasn't the typical roadside hotel with a fixed up lobby and beat up rooms, which is what we usually seem to stumble into on road trips. Looked like a nice, cozy restaurant next door, but we didn't get to take advantage.
Stayed 1 night in Dec 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating, easy and friendly check in and beyond wonderful room.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here after having a horrible and unsafe experience at another hotel. They were so friendly, accommodating and understanding. The staff checked in on us to see if everything was ok. The restaurant staff was so nice and thoughtful. Food was Devine.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant is incredible
Stayed 1 night in Dec 2024