10/10 Excellent
Rachel
Travelled with family
30 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have just returned from an amazing stay at the Hotel Villa Belvedere. The best thing about this hotel is the location, just far enough from the main hustle and bustle atmosphere of Taormina, set in beautiful grounds overlooking the bay of Taormina. You really do feel like you're experiencing a beautiful ornate and authentic Italian villa as a boutique hotel. The hotel is lovely and quiet, no noisy groups around the pool area. Just a lovely tranquil vibe. All the staff are extremely helpful . The lunches at the poolside were lovely. The breakfasts were great as well.
Unfortunately , we had a bad experience with the room ( room 6) we were given. Considering the price we paid for the room per night ( ~£600 per night , which in any other country you could get a 5 star standard of property) , the room was absolutely awful. Old , worn furniture , musty smell. The bathroom was terrible, no space at all and just a shower curtain. We found out after using the shower for the first time that it didn't drain away and flooded the entire bathroom and then into our main room and throughout the corridor. This was the straw that broke the camel's back and we had to complain about the room. The room was of a 1-2 star standard in any other country I have visited. However the hotel did react quickly and cleaned up the flooded area and moved us to another room the following day.
The new room was like a different world completely. A lovely room . We will return and select a different room next.
Rachel
Stayed 3 nights in Aug 2024