Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
5-star beachfront property near Punta Espada Golf Course

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Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Suite (Son of a Sailor) | Balcony
Suite (Son of a Sailor) | Living room
Interior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪10 min walk‬
  • Punta Espada Golf Course
    ‪10 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

Room (Paradise)

  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Jr)

  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite (Jimmy Buffett)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Premium Suite (Swim-up)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront (Swim-up)

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Son of a Sailor)

  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Suite, Beachfront

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Junior)

  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (SWIM-UP LUXURY)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

Beachside getaway.A stay at this property places you within half a mile (1 km) of Juanillo Beach and 6 miles (10 km) of Punta Espada Golf Course. Caleton Beach Club and Indigenous Eyes Ecological Park are also within 6 miles (10 km).

What's nearby

  • Juanillo Beach - 10 min walk - 0.9 km
  • Punta Espada Golf Course - 10 min drive - 5.8 km
  • Punta Cana Beach - 10 min drive - 7.2 km
  • Los Establos Cap Cana - 12 min drive - 7.4 km
  • Scape Park - 12 min drive - 7.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5-star beachfront property near Punta Espada Golf Course
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 268 guestrooms or units
  • 10 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Private picnics
  • Shopping
  • Table tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Satellite channels
  • Smart TV
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 867 out of 1497 reviews
Rating 8 - Good. 278 out of 1497 reviews
Rating 6 - Okay. 183 out of 1497 reviews
Rating 4 - Poor. 93 out of 1497 reviews
Rating 2 - Terrible. 76 out of 1497 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Robert

Liked: Cleanliness
Stayed 5 nights in Jan 2025

4/10 Poor

Bradley Lowell

Travelled with family
Stayed 6 nights in Dec 2024

6/10 Okay

Archelle, newark

Travelled with family
Already shared with property
Stayed 5 nights in Dec 2024

10/10 Excellent

Lauren, Pittsburg

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaritaville was such a pleasant environment, staff was always accommodating, pools were fun with swim up bars, the spa was out of this world. The experience was so soothing from sauna to steam room to the polar plunge pool two the Jacuzzi the couples massage was the best I’ve ever had. Margaritaville is now the dream, but the staff is the same.
Stayed 9 nights in Nov 2024

2/10 Terrible

Magdalena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute nightmare, the week of Thanksgiving the hotel changed management - closed restaurant and buffet for dinner, had virtually no activities going on. Staff was unaware and unable to provide any information as to events or activities. The beach is unsafe since there is very little sand and bare rocks can hurt your feet if you try to go in the water. You will have to walk 0.5 miles to a public beach if you want to enjoy a swim on the beach. They advertise that have water sports which is not the case, they have ZERO water activities and when asked about it stated that Expedia misrepresents their amenities. I feel cheated , lied to and taken an advantage off. DO NOT BOOK IN THIS HOTEL.
Stayed 6 nights in Nov 2024

10/10 Excellent

Raneicea Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it my sister and I
Stayed 3 nights in Nov 2024

6/10 Okay

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When I got to the property. Nothing was margaritaville. A whole new company had bought the property so all the guest was confused. For this I cannot give 5 stars. Noone was informed ahead of time. Do not book this if you’re looking for margaritaville. This property is now Dreams.
Stayed 2 nights in Dec 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Afzal R

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff service was very poor. Had to ask for the same thing multiple times and it’s still wasn’t addressed. Really poor service.
Stayed 4 nights in Nov 2024

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness
I recently stayed at Margaritaville Cap Cana and had a mixed experience overall. Here's a breakdown: Food (5/5): The food was absolutely fantastic! Every meal was a delight, with a great variety of options to suit different tastes. From breakfast to dinner, the flavors and presentation were top-notch. Customer Service (3/5): While the staff were generally friendly and attentive, there were a few issues that impacted our experience. Upon arrival, there was a delay of 1.5 hours to receive our room after the official check-in time of 3 PM, which was quite frustrating. Additionally, the room we were assigned had a problem with the toilet, which had flushing issues that were not resolved promptly. Activities and Entertainment (2/5): Unfortunately, this was the biggest letdown. There was a noticeable lack of engaging activities and entertainment options, which left us looking for things to do during our stay. It felt underwhelming compared to other resorts in the area. Overall, while the food was a definite highlight, the delays and room issues, combined with the lack of entertainment, made the experience fall short of expectations. I hope the hotel improves these aspects for future guests.
Stayed 4 nights in Nov 2024

8/10 Good

Heather

Travelled with group
Liked: Property conditions & facilities
Fabulous
Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Great place great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis Conrado Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness
Horrible
Stayed 4 nights in Nov 2024

2/10 Terrible

Hugo

Travelled with partner
Disliked: Cleanliness
Horrible
Stayed 4 nights in Nov 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We went right when they switched to dreams so it definitely wasn’t a margaritaville experience. Some restaurants were closed for renovations. Some food was really good some was average. Staff was amazing and beautiful resort. Especially the pool. Beach this time of year wasn’t really usable but that’s okay, we mostly enjoyed the pools
Stayed 4 nights in Nov 2024

2/10 Terrible

Rahul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to change our room on the first day due to construction. The second room had flooding created from our bathtub. Both of us became sick due to a combination of food poisoning. Both of us were accosted by rowdy people (one of the dumb male guests was yelling and threatening my wife at the pool) with limited support from the staff other than providing information. We likely won’t be visiting the Dominican in our lifetime again due to our terrible experience at this resort. Our worst vacation ever.
Stayed 8 nights in Nov 2024

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disappointment with lack of accuracy
Disappointed with change in ownership without notification. Changed happened the day we checked in. I reserved adults only and children were in the hotel. Difficult with elderly parents. Beach was terrible. No transparency that ocean is full of rocks and algae. I would have selected another hotel especially on juanillo beach. I have lost faith and trust with hotels.com. Not the first issue with hotels descriptions. Also will never rent a car through your website
Stayed 3 nights in Nov 2024

2/10 Terrible

Tanisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for Adult only all inclusive and there was kids everywhere. Also if you don’t make a reservation for dinner you won’t eat because most restaurants there was closed
Stayed 5 nights in Nov 2024

6/10 Okay

Natalie

Travelled with partner
Liked: Staff & service
V
Stayed 3 nights in Nov 2024

2/10 Terrible

Shaquila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 4 nights in Oct 2024

4/10 Poor

Rosa Elvira

Stayed 4 nights in Aug 2024

8/10 Good

Jalayna

Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024