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Four Seasons Hotel Tokyo at Marunouchi

5.0 star property
Family-friendly 5-star hotel near Ueno Zoo

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Tokyo at Marunouchi

City view from property
Suite, 1 Bedroom (Chairman's)
View from property
Hypo-allergenic bedding, down comforters, minibar, in-room safe
City view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
1-11-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-6277
  • Tokyo International Forum
    5 min walk
  • Imperial Garden Theatre
    10 min walk
  • Ginza Wako Building
    11 min walk
  • Tokyo (HND-Haneda)
    27 min drive

Room options

View all photos for Premier Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Room, 2 Queen Beds

  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Smoking

  • 65.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Four Seasons, Executive Suite, Smoking

Four Seasons, Executive Suite, Smoking

Four Seasons, Executive Suite, Smoking

  • 72.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Premier Room

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | City view

Deluxe Room, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Smoking

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Smoking

Deluxe Suite, 1 Bedroom, Smoking

Deluxe Suite, 1 Bedroom, Smoking

  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Tokyo

Central Tokyo getaway .Within a 15-minute walk of this Chuo hotel, you'll find Tokyo International Forum and Ginza Six. Tokyo Imperial Palace and Nippon Budokan are also within 3 miles (5 km).

What's nearby

  • Tokyo International Forum - 5 min walk - 0.5 km
  • Ginza Six - 13 min walk - 1.2 km
  • Tokyo Imperial Palace - 1 min drive - 1.6 km
  • Nippon Budokan - 4 min drive - 3.5 km
  • Tokyo Tower - 4 min drive - 4.1 km

Getting around

  • Tokyo Station - 1 min walk
  • Kyobashi Station - 4 min walk
  • Narita Intl. Airport (NRT) - 60 min drive

Restaurants

  • ‪天丼てんや 八重洲店 - ‬2 min walk
  • ‪Siam Orchid - ‬2 min walk
  • ‪Motif Restaurant & Bar - ‬3 min walk
  • ‪カーブ・ド・オイスター 東京駅八重洲地下街 - ‬2 min walk
  • ‪餃子舗珉珉 - ‬4 min walk

About this property

Four Seasons Hotel Tokyo at Marunouchi

Family-friendly 5-star hotel near Ueno Zoo
Four Seasons Hotel Tokyo at Marunouchi offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Four Seasons Hotel Tokyo at Marunouchi. A train station pick-up service and a train station drop-off service are free. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Seasons Hotel Tokyo at Marunouchi offers 57 accommodations with DVD players and minibars. Beds feature down comforters. A pillow menu is available. 46-inch LCD televisions come with satellite channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Self parking on site (JPY 5500 per day)
  • Valet parking on site (JPY 7700 per day)
  • Free roundtrip train station shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 4500 for adults and JPY 2250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 46-inch LCD TV
  • DVD player
  • Pay movies
  • Satellite channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: JPY 18975 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Self parking fee: JPY 5500 per day
  • Valet parking fee: JPY 7700 per day
  • Pet fee: JPY 18975 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 11000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Four Seasons Hotel Marunouchi
Four Seasons Hotel Marunouchi Tokyo
Four Seasons Hotel Tokyo
Four Seasons Hotel Tokyo Marunouchi
Four Seasons Marunouchi
Four Seasons Tokyo Marunouchi
Marunouchi
Marunouchi Tokyo
Tokyo Four Seasons Hotel
Tokyo Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
4 Seasons Hotel Tokyo At Marunouchi
Chiyoda Four Seasons
Four Seasons Chiyoda
Four Seasons Hotel Tokyo at Marunouchi Hotel
Four Seasons Hotel Tokyo at Marunouchi Tokyo
Four Seasons Hotel Tokyo at Marunouchi Hotel Tokyo

Four Seasons Hotel Tokyo at Marunouchi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 409 reviews" "
Rating 8 - Good. 49 out of 409 reviews" "
Rating 6 - Okay. 14 out of 409 reviews" "
Rating 4 - Poor. 8 out of 409 reviews" "
Rating 2 - Terrible. 8 out of 409 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Beautiful, clean and great service. Only thing I would add is a plugin near the mirror outside of the bathroom. There was one in the bathroom, but I hate to hog the bathroom while doing my hair…. But everything else was amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Izumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around
Stayed 4 nights in Jun 2024

10/10 Excellent

Jianou

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re very happy with our stay here. Exceptional service!!! All the staff we encountered were super friendly and helpful, and I say this with comparison to other four seasons hotels in Japan. The staff truly went above and beyond to ensure we had a pleasant experience. They were very patient and helpful in offering us trip tips and guiding us to the stations, actually platforms we needed to go. Room was also clean and quiet, everything worked great. Definitely will stay here again next time we’re in Tokyo. Thanks!
Stayed 1 night in Jun 2024

10/10 Excellent

Chrisilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 6 nights in Jun 2024

10/10 Excellent

Sharlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is excellent right next to Ginza shopping area . Lots of restaurants around . Service at the hotel was as good as it gets , staff taking care of all your needs . Their restaurant Sezanne was just an amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Clay, Chester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.. very friendly staff.. great high end products.. one bedroom suite very spacious
Stayed 1 night in May 2024

10/10 Excellent

Jesse, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicholas

Travelled with family
Stayed 3 nights in May 2024

10/10 Excellent

Alfonso

Excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

Min

Liked: Amenities, property conditions & facilities
Business district but close to ginza
Stayed 3 nights in Feb 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable...perfect in every way. Location is great, very close to Tokyo Station. The rooms are very good, although not quite up to the standard of what I would consider 5 Star. We were very happy with our stay, and I would probably give 5 stars if the price wasn't quite as high. You are paying for the Four Seasons name, and there are other 5 Star hotels in Tokyo that are not only a better value, but a better overall experience. Thank you to the staff, who could not have been more welcoming, more accommodating, and more helpful during our stay. Well done.
Stayed 1 night in Feb 2024

10/10 Excellent

Galit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and good room accommodation
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Ognian

Stayed 6 nights in Dec 2023

10/10 Excellent

Jack

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Amazing stay with my family. Roomy and clean and the service was top notch. Would stay again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and terrific service
Stayed 3 nights in Nov 2023

10/10 Excellent

Niyazi, CLIFTON

Stayed 3 nights in Sep 2023

10/10 Excellent

Joanne

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Amenities
Awesomeness
Stayed 6 nights in Aug 2023

10/10 Excellent

Anna Jung Min

Stayed 3 nights in Aug 2023

10/10 Excellent

Sonia, Montreal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 8 nights as a family of 2 adults and 2 kids under the age of 6. The location is great as it gives easy access to many restaurants, shops and transportation within a 3 year-old’s walking distance. The staff were all very courteous and helpful. They helped us ship a suit case to our next destination and even allowed us to store a suit case at the hotel for 5 days after checkout. The rooms were absolutely fantastic. They are spacious with plenty of storage space and are immaculate. The beds are comfortable. The bathroom is large as well and the kids really enjoyed taking baths. The hotel pays a lot of attention to details, especially to accommodate the kids. They offered bath toys, personalized welcome snacks, kids’ bathrobes, origami paper and other children’s activities. Our kids were sad to leave this hotel. Overall, I would definitely give this hotel 5 stars and I hope to return in the near future.
Stayed 8 nights in Jul 2023

10/10 Excellent

Xiaojun

Travelled with family
Everything is so good
Stayed 3 nights in Jul 2023