Four Seasons Hotel Tokyo at Otemachi

5.0 star property
5-star luxury hotel near Tokyo Imperial Palace, connected to a rail/subway station

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Panoramic Suite
Premier Studio
Garden
City view from property
Indoor pool, open 6:30 AM to 9:30 PM, sun loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • Housekeeping

Explore the area

Map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Imperial Palace East Gardens
    5 min walk
  • Tokyo Imperial Palace
    15 min walk
  • Tokyo International Forum
    17 min walk
  • Tokyo (HND-Haneda)
    28 min drive

Room options

Deluxe Room, 1 King Bed, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Four Seasons Suite, Imperial Garden View

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite

  • 81 sq m
  • Sleeps 4
  • 1 King Bed

Otemachi Suites, 2 Bedrooms

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Premier Studio

  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Imperial Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Imperial Garden View

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Panoramic Suite

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, City View

  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Skytree and Shinjuku Gyoen National Garden are also within 6 miles (10 km).

What's nearby

  • Tokyo Imperial Palace - 15 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 3 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Skytree - 6 min drive

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 10 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪田中そば店 - ‬1 min walk
  • ‪餃子舗珉珉 - ‬1 min walk
  • ‪つじ田 Otemachi One店 - ‬1 min walk

About this property

Four Seasons Hotel Tokyo at Otemachi

5-star luxury hotel near Tokyo Imperial Palace, connected to a rail/subway station
Four Seasons Hotel Tokyo at Otemachi offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Tokyo at Otemachi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

  • 190 guestrooms or units
  • 6 levels
  • 39 buildings
  • 2 dining venues
  • Built in 2020
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

THE SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 5000 per night)
  • Covered valet parking on site (JPY 6500 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 5400-7500 for adults and JPY 0-3750 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 60-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5400 to 7500 for adults, and JPY 0 to 3750 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 11000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 265 reviews" "
Rating 8 - Good. 32 out of 265 reviews" "
Rating 6 - Okay. 8 out of 265 reviews" "
Rating 4 - Poor. 7 out of 265 reviews" "
Rating 2 - Terrible. 5 out of 265 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous 5 star hotel situated on the top 6 floors of a 39 storey office building in a safe, quiet business district. Rooms spacious & elegantly designed. Hotel Restaurants, Bars & infinity pool feature stunning Tokyo views. All managed lovingly by the enthusiastic, friendly, helpful staff eager to meet your every need. Our highest recommendations!
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon, Seattle

Stayed 3 nights in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying there. Super clean, amazing staff and amenities. The spa and gym are fabulous for a recharge. Everyone is very kind and helpful. I highly recommend running or walking the trail around the Imperial Palace which is almost outside of the property. The hotel is in walking distance to Tokyo Station, the hub of the subway and access to the Bullet Train-a must to experience. I cannot wait ti come back soon and stay there again!!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Bin

Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service
Stayed 2 nights in Aug 2024

10/10 Excellent

jasmeen

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable luxury - it was incredible!
Stayed 6 nights in Aug 2024

10/10 Excellent

peng

Stayed 1 night in Jun 2024

10/10 Excellent

Uyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Beautiful property. Helpful staff. Provided liquid handsoap. Spacious bathroom. Some yellowing in the shower corners that could be cleaned more thoroughly but that detail is almost missed in alot of hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Dr. Chaye

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely incredible stay with phenomenon customer service. Truly love staying a the Four Seasons properties around the world.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant area and safe location. Well connected and amazing room and facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Selma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location and cleannesses of the hotel room. Gym room view is beautiful overlooking the palace. Food served at the cafe lounge was too salty. overall love view.
Stayed 3 nights in Jul 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always with all of their hotels, Four Season Tokyo Otemachi is beautiful, providing a wonderful experience. Bedding is sumptuous. Decor is tastefully Japanese, evoking hints of old Japan’s culture. The floral arrangements in the lobby is gorgeous. It was unexpected that the hotel was in the Mitsubishi Office Building. The office tower hosts a labyrinth of stores m, restaurant and access to the Otemachi station. Centrally located in business area, it was convenient to go to all parts of Tokyo via metro. Although shops and restaurants are closed in the area in Sundays. I highly recommend this hotel at this location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in tokyo
Worthy of 5 star rating, the small things really count such as the discrete staff anticipating every move, welcome gifts in room etc
Stayed 4 nights in Jul 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Selma

Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
Great customer service. The tablets in the room were amazing to ask questions about any concerns. The staff they was extremely responsive quickly by a person as opposed to sending you to multiple FAQ links that never have an answer you need.
Stayed 3 nights in Jul 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor dining choices in restaurant
Stayed 2 nights in Jul 2024

10/10 Excellent

Ismail

Stayed 1 night in Jul 2024

10/10 Excellent

Bayar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with excellent service!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great thanks to certain employees!
Toshinori at the Front Desk made this stay up to par with the standards of the hotel even when there were several glitches. Toshi was so fantastic that we already have several bookings to return! Thank you, Toshi-san! Also, Kazuho at Room Service was exceptional and an absolute delight! Ashish at Room Service was also absolutely amazing and we cannot wait to go back to the hotel to see all of them again!
Stayed 3 nights in Mar 2024

10/10 Excellent

TSANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this hotel! Highly recommended!
Stayed 1 night in Jun 2024