Four Seasons Hotel Tokyo at Otemachi

5.0 star property
5-star luxury hotel near Tokyo Imperial Palace, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Panoramic Suite
Premier Studio
Garden
Indoor pool, open 6:30 AM to 9:30 PM, sun loungers
Water view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • Housekeeping

Explore the area

Map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Tokyo Imperial Palace
    ‪16 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo Skytree
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed, Imperial Garden View

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Four Seasons Suite, Imperial Garden View

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite

  • 81 sq m
  • Sleeps 4
  • 1 King Bed

Otemachi Suites, 2 Bedrooms

  • City view
  • 162 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Premier Studio

  • City view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Imperial Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Imperial Garden View

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Panoramic Suite

  • City view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • City view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, City View

  • City view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Tokyo

Chiyoda stay.Your stay at this Chiyoda hotel places you within 3 miles (5 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Skytree and Shinjuku Gyoen National Garden are also within 6 miles (10 km).

What's nearby

  • Tokyo Imperial Palace - 16 min walk - 1.4 km
  • Nippon Budokan - 2 min drive - 1.7 km
  • Tokyo Dome - 2 min drive - 2.8 km
  • Tokyo Tower - 4 min drive - 4.1 km
  • Tokyo Skytree - 6 min drive - 5.6 km

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 10 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪田中そば店 - ‬1 min walk
  • ‪餃子舗珉珉 - ‬1 min walk
  • ‪つじ田 Otemachi One店 - ‬1 min walk

About this property

Four Seasons Hotel Tokyo at Otemachi

5-star luxury hotel near Tokyo Imperial Palace, connected to a rail/subway station
Four Seasons Hotel Tokyo at Otemachi offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Four Seasons Hotel Tokyo at Otemachi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

  • 190 guestrooms or units
  • 6 levels
  • 39 buildings
  • 2 dining venues
  • Built in 2020
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The ryokan bathing area is open from 6:30 AM to 9:30 PM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 5,000 per night)
  • Covered valet parking on site (JPY 6,500 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 60-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 0 to 7900 for adults, and JPY 0 to 3950 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 11000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 258 out of 313 reviews
Rating 8 - Good. 35 out of 313 reviews
Rating 6 - Okay. 8 out of 313 reviews
Rating 4 - Poor. 7 out of 313 reviews
Rating 2 - Terrible. 5 out of 313 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel so much we decided to stay an extra night in Tokyo!
Stayed 4 nights in Jan 2025

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so incredible - it was definitely one of the highlights of our trip! Wouldn’t stay anywhere else in Tokyo.
Stayed 1 night in Jan 2025

10/10 Excellent

Eamonn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Four Season’s property defines opulence. The rooms are decorated tastefully and spacious with all the modern conveniences. We were very lucky to be able to get a great view of Mount Fuji on a clear day while working out in the gym. The guest relations manager, Alfonso Bento was extremely helpful, professional and courteous regarding our inquiries. The hotel is in a great location to discover all of the main tourist attractions in Tokyo and is truly a five star experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Tetchie

Travelled with family
Liked: Amenities
Very courteous staff. Everything that you can ask for a facility. This is why I always come back to Four Seasons.
Stayed 5 nights in Jan 2025

10/10 Excellent

Romain, Singapore

Stayed 3 nights in Dec 2024

10/10 Excellent

Roman

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Gillian

Stayed 3 nights in Jan 2025

10/10 Excellent

Ghanim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the highlight of our trip to Japan. The staff are friendly and warm. They continue to be so throughout our stay. Our room was clean and the view was superb, even if to see just the city. The bed was heavenly. Truly a gem.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sang Hoon

Stayed 3 nights in Nov 2024

2/10 Terrible

FERNANDO

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming views. Lacks personality.

The hotel was in a sterile, corporate high rise skyscraper. Felt disconnected from the city of Tokyo. Chiyoda area was boring, no bars or restaurants nearby; Not walkable. Had to be chauffeured, or taxi driven everywhere. The Imperial Palace Garden view was very underwhelming. This was my girlfriend and I first time in Japan and Tokyo, and I was disappointed. I dreamt of Tokyo having a spectacular bright neon light, skyline of buildings since I was child. But in reality Tokyo from Four Seasons Otemachi was very lacklustre, and Americanised. The hotel did not have a Japanese soul. Also booking dinner, bar, and tea reservations was a nightmare. Wasted hours communicating with concierge. Customer service was average. We did not receive the stereotype of Japanese hospitality, and customer service being superior, (best in the world).
Stayed 3 nights in Dec 2024

10/10 Excellent

Fahad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my best experiences at the Four Seasons

I had a great stay at The Four Seasons Otemachi. Lovely, helpful and always smiley staff. I will definitely come
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward, Decatur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near the imperial palace. Great for business trips near Otemachi area
Stayed 3 nights in Dec 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Ferima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and amentities stand out.

Service and amenities are top notch. The small touches ( local fruit, snacks) were high quality. Concierge recommendations were spot on and helped us get last minute reservations to restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the service is very detailed. The area is more like business area. But the subway is convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

M.H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yulia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and service is excellent !!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunder, Foster City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location their service is amazing and staff very polite and knowledgeable and go out of the way to make you comfortable and all minute details taken care off
Stayed 6 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and aspect fantastic
Stayed 4 nights in Oct 2024