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Best Western Gateway Adirondack Inn

2.5 star property
Enjoy the free parking at this Utica hotel

Choose dates to view prices

Photo gallery for Best Western Gateway Adirondack Inn

Premium bedding, down comforters, desk, laptop workspace
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
175 N Genesee St, Utica, NY, 13502
  • North Utica Shopping Center
    ‪15 min walk‬
  • Utica Children's Museum
    ‪15 min walk‬
  • National Distance Running Hall of Fame
    ‪17 min walk‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (999)
The price is CA $157
per night
CA $179 total
includes taxes & fees
21 Feb - 22 Feb
Days Inn by Wyndham Utica

About the area

Utica

In Utica .Stay at this Utica hotel and you'll be within half a mile (1 km) of Erie Canalway Trail and 2 miles (3 km) of North Utica Shopping Center. Utica Children's Museum and National Distance Running Hall of Fame are also within 2 miles (3 km).

What's nearby

  • Utica Memorial Auditorium - 2 min drive
  • Stanley Theater - 2 min drive
  • Saranac Brewery - 3 min drive
  • Mohawk Valley Community College - 6 min drive
  • Utica College - 6 min drive

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive

About this property

Best Western Gateway Adirondack Inn

Enjoy the free parking at this Utica hotel
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Gateway Adirondack Inn. Self parking is free.

This Utica hotel is smoke free.

  • 88 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • 1 conference room
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gateway Adirondack Inn.

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
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Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 184 out of 728 reviews
Rating 8 - Good. 279 out of 728 reviews
Rating 6 - Okay. 150 out of 728 reviews
Rating 4 - Poor. 69 out of 728 reviews
Rating 2 - Terrible. 46 out of 728 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to thruway, restaurants and exercise equipment on the premisis.. A little pricey, however.
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Stayed 1 night in Oct 2024

6/10 Okay

LaLanna, Valencia

Travelled with family and small children
Liked: Staff & service
Decent enough hotel. Staff was very, very nice and accommodating.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ivan

Stayed 3 nights in Sep 2024

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lower your prices
The stay was wonderful, quiet clean, beautiful staff. I just don’t agree with your prices. They’re too damn high lol
Stayed 2 nights in Oct 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hibernian Weekend
Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024

8/10 Good

Rosetta

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Very small bathroom. Seemed pricey but I don't know what's normal for Utica.
Stayed 1 night in Oct 2024

2/10 Terrible

Gina and Greg

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first they had us down for 2 nights and that was the start when checking in, they charged are card for the lady that was in front of us, then charged us for our room, which made account negative and other charges to my account, blood on sheets bathroom was gross key cards didn’t work and they were no help
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 3 nights in Oct 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities
I don't care for the busy industrial area of Utica. This was a redone motel and didn’t feel super safe. We did not have issues, but I prefer a less industrial place to stay.
Stayed 2 nights in Oct 2024

6/10 Okay

George, Albany

Liked: Cleanliness, amenities, property conditions & facilities
Typical hotel stay but after getting to the room after 1:00 am I discovered that the bed had not been made. There were freshly cleaned sheets and blanket however I was in no mood to make a bed at that time of night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Clean hotel. Would have liked proper crockery and cutlery at breakfast, not disposable.
Stayed 7 nights in Sep 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had the opportunity to share this property with international lacrosse players who were playing in a tournament. We met players from Japan, china tipai, Germany, and Scotland. We learned many things about these coaches, players and the game they love to participate in. Yes they were slightly noisy later at night (after 11 pm) but with a quick visit in the hallway about their day and a reminder we were older everything went quiet. My husband has dementia and without proper sleep at night our days are impossible to enjoy. Great bunch of young people to share a hotel with.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to get a candy bar for a late night stack unbelievably expensive $3 and something for a small candy bar and almost $6 for a large. That's ridiculous
Stayed 1 night in Sep 2024

2/10 Terrible

Anissa

Stayed 1 night in Aug 2024

6/10 Okay

Rachel, Taylor

Stayed 1 night in Aug 2024

8/10 Good

Robert, Jacksonville

Stayed 1 night in Aug 2024

10/10 Excellent

Julian Rene Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel,but old
Hotel is old, but room is good and renovated. Bed is comfortable! Breakfast staffs are amazing!!
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy Ann

A very nice woman checked us into our room. Very polite😊
Stayed 1 night in Aug 2024

6/10 Okay

Jeanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comment
It was fine. Quiet. Issues with computer made it take checkin long at least 15-30 minutes. Had to carry bags up stairs. No elevator seen, need to tell people that is the case.
Stayed 3 nights in Aug 2024