Room 6 , Bathroom; It has a non-working, hanging out of the wall, towel rail that we didn't dare touch in case it fell out completely, the room was REALLY cold - but it had a freestanding, plug in radiator placed in there ! there is, of course, no socket within the bathroom the nearest was the other side of the bedroom, so a totally pointless exercise. The pale, non blackout blind in there allowed the spotlights to flood in (it also probably gives no privacy when using the loo which is right in front of the window) having to close the door re the floodlights meant it stayed very cold . Loo roll holders fixings loose, magnifying mirror unadjustable . Large area of old repair by the door undecorated.
Bedroom: Used water glass complete with tablet sediment bottom & up side left as "clean", tray dirty with soiled coasters. New carpet - however the door now has a 2 finger+ gap all the way under it, "rising butt hinges" anyone ?? this gap allowed all the corridor noise & the regular loud slamming of a staff door to disturb us till 11.30pm ish as well as the draught. Very large water stain on ceiling, traffic noise not much reduced by (I had to check it was in fact double ) the glazing - an improvement of both windows wouldn't go amiss.
Housekeeping admitted most of the above has been mentioned before with them "passing to management " the feedback /complaints - so why did we still get 2nd rate accommodation for our £163 - a good breakfast/ friendly staff only plus points.