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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
3-star hotel near Hanes Mall

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Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Property amenity
Reception
Exterior
Seasonal outdoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪11 min walk‬
  • Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Novant Health Forsyth Medical Center
    ‪4 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is CA $139
per night
CA $160 total
includes taxes & fees
27 Feb - 28 Feb
Comfort Suites Hanes Mall

About the area

Winston-Salem

In shopping district.You'll be within half a mile (1 km) of Hanes Mall and 2 miles (3 km) of Wilkes Regional with a stay here. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 miles (3 km).

What's nearby

  • Hanes Mall - 11 min walk
  • Novant Health Forsyth Medical Center - 4 min drive
  • Wake Forest University Baptist Medical Center - 6 min drive
  • Benton Convention Center - 8 min drive
  • Wake Forest University - 11 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1603 square feet (149 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Winston-Salem Hanes Mall. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1603 sq ft of conference space
  • 149 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–9:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 323 out of 635 reviews
Rating 8 - Good. 185 out of 635 reviews
Rating 6 - Okay. 68 out of 635 reviews
Rating 4 - Poor. 39 out of 635 reviews
Rating 2 - Terrible. 20 out of 635 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and request for a room not to far for a cancer pt was fulfilled. Very impressive
Stayed 1 night in Nov 2024

10/10 Excellent

Burak

Stayed 1 night in Oct 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

ANGELA, The Villages

Stayed 1 night in Sep 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Travelled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Chuck

Travelled with family
Liked: Cleanliness, staff & service
Carpet was wet but the room was very clean!
Stayed 1 night in Sep 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Safe Stay in Winston-Salem
Was in a jam late at night passing through Winston-Salem and this Courtyard location fit us in even though they were packed due to a convention in town. Everyone was very nice and the room was clean. Our room was very close to the kitchen, and we smelled food quite a bit during our stay. This can't be helped, just suggest booking second floor if smells bother you. It just made us hungry.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the great work!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jamar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay during AAU
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Brandye

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

MAO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The shower was gross! The shower door was very tough to slide back and forth.The A/C unit didn’t work very well and had an awful smell. The room was stuffy. Half assed update to rooms, no attention to detail.
Stayed 1 night in Jul 2024

10/10 Excellent

monika, knightdale

Stayed 1 night in Jul 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Nickolas

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Nice
Nice quite good price
Stayed 1 night in Jul 2024

8/10 Good

Lee Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The main thing I didn’t like was that our whole hallway smelled like weed. I don’t care to smell it or have my children smell it. There also is NO SMOKING rule, so I don’t understand how smoking weed is acceptable. I hope they have to pay the fine for smoking in their room. Also, it is NOT legal to smoke weed in NC!!
Stayed 2 nights in Jul 2024

6/10 Okay

Marilu

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

2/10 Terrible

Reginald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Nivea M

Everything was fine except for the sun lounger(the ones we can lay down) only had 2. I think is too few
Stayed 1 night in Jun 2024

10/10 Excellent

Jyoti, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful place to stay
Stayed 2 nights in May 2024